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George Hotel

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251 Reviews from our TripAdvisor Community

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Showing 249: English reviews
England, United Kingdom
Reviewed yesterday NEW

3rd time a large group of us have been here for our Christmas meal. Previous years no problems. This year I dont know what has happened. Food average to bad..... inconsistent amounts on the plates ....veg cold.... one person sent food back as it was cold served on cold plates. Microwaved and returned ! No tea/ coffee mints if mince...

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Helpful?
Thank Ann H
stoke on trent
Reviewed 1 week ago via mobile

Not happy at all. Bought afternoon tea as a birthday treat for my mum. Having spent the last few months trying to arrange a date when everyone was free, we we all quite looking froward to getting together today... Waited a good 20 minutes before anyone spoke to us. The sandwiches were hard and dry,and were only half-filled. And the...

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Thank Bev T
Congleton, United Kingdom
Reviewed 2 weeks ago

This is a tired hotel now - much of the carpet is worn out etc. but the room was clean and ok. some odd points the kettle was placed not near a plug socket but nothing we could not live for a night. the staff were the best point - all working hard. overall not too bad, but don't expect...

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Thank Jason B
Reviewed 2 weeks ago via mobile

Went to a wedding here. Wasn't impressed by lack of staff serving took 20 minutes to get a drink as was only one member of staff. In the end people were arguing. Furthermore, dance floor was filthy my children took their shoes off I had to tell them to put them straight back on as dance floor was that dirty....

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1Thank miss_chievous2
Reviewed 2 weeks ago via mobile

Friendly receptionist, room was clean. That's the good points. On arrival I was cold so thought a nice hotel bath would be nice, canceled that idea when we realised there was no plug. So thought maybe a nice hotel shower, no, that's not possible either as the water never got past tepid at best. Probably due to the shower being...

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1Thank Daniel M
Brownhills
Reviewed 3 weeks ago

lived in the potteries most of my life always wanted stay there. So disappointing when i finally did never again. Needs a good overall to bring it back to its former glory shame. So embarrassed i booked it as a surprise for our 1st anniversary

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1Thank Kev C
Stoke-on-Trent, United Kingdom
Reviewed 3 weeks ago

Excellent service from all staff. Lovely old building in a good location with free and secure car park. Some decor a little old but rooms and hotel generally very clean. Very comfortable bed. Our little dog was also very welcome and he loved the staff too!

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Thank Diane W
Glasgow, United Kingdom
Reviewed 4 weeks ago

Avoid at all costs! Room dirty, carpets stained and ripped. Water lukewarm at best and general tidiness was wanting. This was once a nice hotel but its not been loved for a very long time On a positive the staff

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2Thank g5e4r3r2y1
Dartford, United Kingdom
Reviewed 31 October 2016 via mobile

We visited The George Hotel last week as a base for visiting Alton Towers with our two grand children and two dogs! We needed somewhere which was dog friendly and there aren't that many around. Anyway The George was great for this as we were able to take them ( and the dogs!,) into the bar area ( dogs on...

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Thank OJJAB
Reviewed 6 October 2016 via mobile

Very dated but I had a bed for the night clean and comfortable. Took the option of vegetarian breakfast but had no veggie sausages a bit disappointing staff very friendly and helpful even help me up the 2 flights of stairs

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Thank Heather W

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about George Hotel

Address: Swan Square, Burslem, Stoke-on-Trent ST6 2AE, England (Formerly Swallow)
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent > Burslem
Price Range: $73 - $108 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — George Hotel 3*
Number of rooms: 42
Reservation Options:
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Also Known As:
George Hotel Stoke On Trent
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Questions & Answers

Here's what travellers have asked, with answers from George Hotel staff and other travellers.
1 question
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stoke-on-trent
3 months ago

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Questions? Get answers from George Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't stay ,,,,,,justva lunch with a large group”
 of 5 bubbles Y2828YFannh, 10 Dec 2016 | Read review
“Nothing positive to add”
 of 5 bubbles g5e4r3r2y1, 12 Nov 2016 | Read review
“Best avoided”
 of 5 bubbles 281bertb, 13 Sep 2016 | Read review
“Find somewhere else”
 of 5 bubbles libmusic2, 2 Aug 2016 | Read review
“apparently the bridal suite is the best room but as I already said, I wouldn't book a wedding at this hotel.”
 of 5 bubbles soulsearcher2014, 26 Jul 2016 | Read review
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