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Swiss-Garden Beach Resort Kuantan

Hotwire.comUSD 62*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 128*
USD 62*
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USD 66*
USD 63*
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Swiss-Garden Beach Resort Kuantan
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940 Reviews from our TripAdvisor Community

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There are newer reviews for Swiss-Garden Beach Resort Kuantan
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Showing 847: English reviews
Kampung Tapak
Reviewed 7 October 2015 via mobile

Its my weekend bussiness trip and my first time stay here. What can i say....the staff are very friendly and helpful especially Mr Raymond, the assistant manager. The resort is undeniable beautiful, clean and cozy setting of lobby will make u feel very relax and if u wish to have a romantic feeling, this is the place.Awesome!

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Helpful?
1Thank Ahmaf Sofian M
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort . We are indeed glad that you had enjoyed your stay at our Resort and also on your positive feedback on Raymond who is a key asset to our organisation. We thank you for taking the time to give us your feedback and look forward to meeting up...

Kuala Lumpur, Malaysia
Reviewed 5 October 2015

Location is about 20 minutes away from Kuantan City Centre. Situated exactly by the beach. Rooms are spacious and clean when we checked in. Breakfast spread is good but tends to get crowded in the mornings (especially in the indoor seating area). Nice swimming pools (1 kids pool and 1 adults pool) but tend to get crowded in the evening....

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Helpful?
Thank Azrul H
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort. We are indeed glad that you had enjoyed your stay at our Resort and especially enjoyed the services that were rendered which are in line with our Swiss garden International brand standards. We thank you for taking the time to give us your feedback and look forward to...

Semenyih, Malaysia
Reviewed 30 September 2015 via mobile

Very good service...staff helpful and friendly...still got some room for further improvements to make guests stay more enjoyable and memorable..keep it up and will recommend to my friends...overall, food is good and premises clean...would be good to have more staff to look after needs of guests especially during breakfast period due to high volume of people...housekeeping staff quick to react...

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Helpful?
Thank Elaine K
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort. We are glad that you had enjoyed the services rendered by our staff who are truly assets to our organization. We have also noted on your feedback with regards to the services standards during breakfast and we will look into increasing the number of staff during the breakfast...

Kuala Lumpur, Malaysia
Reviewed 28 September 2015

We had a road trip from Redang Island to Kuala Lumpur and this hotel was just perfect :) After driving the car for 3 hours It was just a joy to be sitting at Swiss-Garden for 1 day. Check-in and Check-out was very easy and fast for me, Room (deluxe room) was very good and better than I was expecting,...

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Helpful?
Thank Mohammad_Owidat
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort Kuantan. We are indeed glad that you had enjoyed your stay at our Resort and our staff are truly inspired by your positive feedback on our services which are in line with our Swiss garden International brand standards. We do hope that when you are next in Kuantan...

Reviewed 25 September 2015 via mobile

We had a roadtrip from Singapore to Malaysia ( Redang ) and this hotel was just perfect ! After aitting in the car for 3 hours It was just a joy to be sitting at the lounge of the hotel. Great music was played and the atmosphere was perfect ! Reception overall was okay however the stay was just perfect...

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Helpful?
Thank Giulio A
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Hotel. We are indeed glad that you had enjoyed your stay at the Resort and we certainly do look forward to meeting up with you during your next visit to our Hotel. Thank You.

Kuala Lumpur, Malaysia
Reviewed 23 September 2015

Stayed there for 5 days for the RollinWheelz event. All i have to say we enjoyed our stay and kudos the hospitality and warm service we receive. It could be because we have a little bouncy chubby baby but we're fine with that. Few comments (long ones) PROS 1. FOOD-The breakfast is good although not so much of a variety....

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Helpful?
1Thank ReneeMeow
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort Kuantan. We are glad that you had enjoyed your stay at our Resort and we thank you for the positive feedback on our staff who are truly the assets of this Resort. We have also noted on your feedback in regards to the cleaniness of the room and...

Reviewed 13 September 2015 via mobile

Overall I can give 4 star but not too perfect coz i have to wait my room for 40 minutes delay although i check in around 5 pm. I take my room that have Seaview with large room. And this is my second visit here.. it is nice place.. just 10km to kuantan n have a lot of restaurants around...

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Helpful?
1Thank eidencem
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for taking the time to give us your feedback during your stay at the Swiss garden Beach Resort. We apologize for the delay of 40 mins during your check-in and we will certainly improve on this aspect in the near future. We are glad that you had enjoyed your stay at our Resort and we do look forward...

Carlisle, United Kingdom
Reviewed 12 September 2015

We stayed at this resort from 25th July to 1st August this year and we loved it, the food was excellent in all the restaurants and the Swiss deli. The restaurant staff were so helpful friendly and cheery. I would have named them but really there are too many to mention. The front desk and poolside staff were also very...

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Helpful?
1Thank Jacqueline C
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort Kuantan. We are indeed glad that you had enjoyed your stay at our Resort and our staff are indeed motivated by your appreciation of their services which are in line with our Swiss garden International brand standards. We look forward to welcoming you back when you are next...

Singapore, Singapore
Reviewed 11 September 2015

I booked a 3D2N stay via booking.com, and it seemed like a good deal. However, during check-out, I found out that I had to fork out an extra of RM300+! I asked the reception to explain the price difference, and they told me that the final price was with taxes included, which left me wondering, why wasn't I informed about...

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Helpful?
Thank NathanDulce
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort We do hope that you could contact me the GM at 012-6140538 at we will investigate this matter urgently. Once again we thank you for your continued support of the Resort and we do hope to resolve this issue for you. Thank You,

Reviewed 10 September 2015

Stayed there for 2 nights with my wife. The room was nice, spacious and comfortable. Nice swimming pool and private beach. Hotel provide free in-room wifi but too slow.. The staff were very helpful and friendly. There are a lot of good restaurant nearby. We will definitely stay there again.

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Helpful?
1Thank AndyOne-24
RayanKomatt, General Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Thank you for staying with us at the Swiss garden Beach Resort. We are indeed glad that you have enjoyed your stay at our Resort and we will be having our new wi-fi system by the 1st of October to further enhance our guests stay at the Resort. Thank You,

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 

Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 656-2657 Mukim | Balok Beach, Beserah 26100, Malaysia
Region: Malaysia > Pahang > Kuantan District > Beserah
Price Range: $82 - $153 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Swiss-Garden Hotel Kuantan
Swiss-Garden Resort And Spa
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Questions & Answers

Here's what travellers have asked, with answers from Swiss-Garden Beach Resort Kuantan staff and other travellers.
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Questions? Get answers from Swiss-Garden Beach Resort Kuantan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“best view, best accommodation”
MattGome, 10 Apr 2017 | Read review
“dont come on the weekends”
meir181, 7 Apr 2017 | Read review
“Always request for beach view rooms and confirmed it if possible .”
Zigzagjalan, 29 Mar 2017 | Read review
“Sea facing rooms are scenic. To avoid noise from the pool, request higher floors”
Sarjeet_Sohal, 26 Mar 2017 | Read review
“Some rooms are old (Bad quality of the bed...) BUT there are also plenty refurbished rooms (Many of them are in the lobby floor)”
RONALDODIMATTEO, 25 Mar 2017 | Read review
5 of 5
Hotwire.com
USD 62* /night
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Booking.comUSD 66
Expedia.comUSD 63
AMOMAUSD 128
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*Disclaimer
Prices are for 1 room, 2 adults
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