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Swiss-Garden Beach Resort Kuantan

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Swiss-Garden Beach Resort Kuantan
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911 Reviews from our TripAdvisor Community

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Showing 818: English reviews
Lagos, Nigeria
Reviewed 27 December 2016 via mobile

It is an old big hotel, rennovated but nit fully, it's not bad but i think a lot of has to be done to be modernized, it is a good option if you want to stay at the beach, and it is good for this part of the country. Far from the downtown of quantan but there a free shutteled...

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Thank cha7777
Kuala Lumpur, Malaysia
Reviewed 27 December 2016

I have been to this resort couple of times. This round they checked me into a renovated room. It was a nice cosy room. The front desk recommended us to try their dim sum. It was indeed nice. My children like it here too.

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Thank Suzie_Yau_Andrew
Kuala Lumpur, Malaysia
Reviewed 27 December 2016

Family with kids friendly resort. The resort is old but fairly maintained - noticed the bathroom of the Premier Deluxe room has been renovated and the room (Premier Deluxe room) is spacious. If you are travelling with kids, good place to go.

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Thank supia
Kuala Lumpur, Malaysia
Reviewed 27 December 2016

I arrived almost 11pm and your staff was very friendly in greeting us, helped me with my kids and belongings. Eventho, almost midnight, he remained energetic and helpful. The overall stay was delightful.

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Thank Efabulous
Reviewed 26 December 2016 via mobile

Our third visit to the hotel. Staff friendly and very helpful. We love walk along the beach in the morning with beautiful sun rise view. The breakfast provided has varieties of selection, we loved it. Big size of swimming pool with some activities of entertainment by the staff on duty.

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Thank ichatraveller
Reviewed 22 December 2016 via mobile

On my business trip to Kuantan. Giving last chance to this hotel if there is any improvenent since bad experience with this hotel the previous stay. Since then I only stay in Zenith hotel. Last chance and try for this hotel!!! Unfortunately, check in process was really painful!!! Only one staff at the front desk to handle check in and...

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1Thank Eddie T
Reviewed 21 December 2016 via mobile

First of all, I am a frequent traveller and I have always recommended Swiss Garden Properties where it is available. This episode I have been left with a bitter sweet experience. 1) my booking was made through Booking.com mobile App and caused a drama because I didn't get the Free Breakfast and Cancellation as it advertise. Booking.com also did little...

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1Thank Hans K
Reviewed 19 December 2016 via mobile

1. Resort - Resort didn't respond to query on how and where to grab free shuttle. We arrived very early, slept at bus terminal and finally got a taxi to resort. - Room are not ready upon arrival and we slept at lobby while waiting after the long tiring journey. Room are big but no sea view as it's kinda...

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3Thank YY08
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear YY08, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan I am truly sorry to hear of your less than satisfactory stay with us and rest assured that we have looked into the issues raised by your good self. Please accept my sincere apologies for the negative impression reflected and I hope that it will not...

Reviewed 17 December 2016

Check in: Checking in was straightforward and the receptionists were very kind and helpful. Check in time is 3.00p.m and they even followed up by calling me at 2.30pm asking me for my arrival time. Room: The room is spacious and the super sized bed is clean and comfortable. The TV is not as modern as I would have liked...

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Thank George L
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear Mr George, Thank you for staying with us at the Swiss-Garden Beach Resort, Kuantan We are indeed glad that you had enjoyed your stay at our Resort and we certainly look forward to welcome you back in the near future. Once again thank you for giving us your feedback. Raymond Leaw Executive Assistant Manager.

Klang, Malaysia
Reviewed 17 December 2016

Pros: - Family-friendly (kids' pool, beach, indoor playroom, numerous activities organized by the hotel) - Situated at the popular Cherating beach. The beach is superb and long (several km). Loved running along the beach with its wide beach and soft sands - Lot of restaurants nearby, so dining is not an issue - Staff are very friendly and accommodating -...

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Thank R_Sudhagar
Raymond L, Manager at Swiss-Garden Beach Resort Kuantan, responded to this review

Dear R_Sudhagar, Thank you for staying with us at the Swiss-Garden Beach Resort Kuantan. We thank you also for taking the time to give us your feedback and we also apologize for the inconvenience that you had experienced during your stay at our Resort. We have also noted on your points that you had highlighted for further improvement especially on...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Sky, sea and sun provide a peaceful backdrop to a landscape so alluring it stirs the emotions. The vivid colours of nature's palette glow in the soft tropical light accenting the purity of air, water and land. From the colors of the sunset, to soothing air greeting you with a warm embrace; the newly refurbished Swiss- Garden Beach Resort, Kuantan, offers sensual delights at every turn with the recent completion of its refurbishment exercise. ... more   less 

Additional Information about Swiss-Garden Beach Resort Kuantan

Address: 656-2657, Mukim Sungai Karang | Balok Beach, Beserah 26100, Malaysia
Region: Malaysia > Pahang > Kuantan District > Beserah
Price Range: $80 - $121 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Swiss-Garden Beach Resort Kuantan 4*
Number of rooms: 304
Reservation Options:
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Also Known As:
Swiss-Garden Resort And Spa
Swiss-Garden Hotel Kuantan
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Questions & Answers

Here's what travellers have asked, with answers from Swiss-Garden Beach Resort Kuantan staff and other travellers.
9 questions
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Questions? Get answers from Swiss-Garden Beach Resort Kuantan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“low units noisy due to pub on the ground floor”
 of 5 bubbles , 22 Feb 2017 | Read review
“rooms of swimming pool n part of ocean view are great, pick second floor rooms.”
 of 5 bubbles abd124, 20 Feb 2017 | Read review
“accessibility near to the lift is much better”
 of 5 bubbles JunaidahUda, 7 Feb 2017 | Read review
“Choose rooms which are facing the pool”
 of 5 bubbles , 6 Feb 2017 | Read review
“Rooms facing the pool are quieter at night but noisy in the morning while rooms facing the street can be noisy throughout.”
 of 5 bubbles robertdA2302FS, 4 Feb 2017 | Read review
5 of 5