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Nirwana Gardens - Banyu Biru Villas

Agoda.comUSD 360*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
USD 450*
USD 360*
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USD 450*
USD 448*
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Nirwana Gardens - Banyu Biru Villas
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116 Reviews from our TripAdvisor Community

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Showing 110: English reviews
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Reviewed 1 week ago via mobile

Very big lizards. Annoying. No dare to open door. Scare it come in. Very hard to find cheap food. So expensive for food. No good at all. No feel want to come back anymore. Plaza lagoi is like a no people at all. Too too expensive.

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Helpful?
Thank Steven C
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear Steven C, Thank you for sharing your experience. I am sorry that the prices did not meet your expectations and I will pass on your feedback to the management. Our property will do our best to minimise lizards however it is quite common to spot them in resorts due to the nature of our location. Be assured they will...

Reviewed 1 week ago via mobile

This is one of the best villa ive been to. The beach is behind the villa! Mine was located very very near the beach. But i would recommend going to the beach at Nirwana Beach Resort for beach activities. They are accessible by the shuttle bus available. For food, there are many restaurants available in the resort. Not cheap though....

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Helpful?
Thank Lydia E
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear Lydia E, Thank you for taking the time to share your experience. I am truly delighted that your stays with us have been wonderful. We truly appreciate your positive comments about our staff, accommodation and beach location. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our...

Singapore, Singapore
Reviewed 2 weeks ago

My first choice to unwind will always be Nirwana Gardens. A perfect paradise for me. The people are friendly, their amenities are good and I just love the place! It is my second home! I tried all their rooms here and my recently was Banyo Biryu. The house was spacious and just good for my big family!

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Helpful?
Thank ledinav
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear ledinav, Thank you for taking the time to share your experience. I am truly delighted that your family (including yourself) have been comfortable and felt well-taken care of during your stay. On behalf of all the staff of Nirwana Gardens, we wish to thank you for your great review and for selecting our resort. Do stay with us again...

Reviewed 4 weeks ago via mobile

Average villa with all the basic necessities. We were shocked to hear that we have to pay for housekeeping eg. cleaning, toilet rolls, towels et. Notice was sent via email 2 weeks after villa was booked. Condition of villa is true to pictures on the website. Staff were very friendly and helpful. Had good experiences with most service staff until...

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Helpful?
Thank Max L
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear Max L, Thank you for taking the time to tell us about your experience. We are sorry to read that you encountered some issues during your stay and we sincerely regret that your experience with us was not as you expected to be. We are reviewing and taking steps to address your feedback. I would like to offer my...

Singapore
Reviewed 18 April 2017

Very relaxing and smoothing exp.pool and beaches were fantastic and clean. 3 days was just not enough. Staff are very friendly and place is nicely maintained. Will definetly look for a vacation there again.

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Helpful?
Thank Vikash R
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear Vikash R, It is an honor to read that your time with us was memorable thanks to the quality of service, facilities and beach. We strive to be a great hotel guest’s love and we are glad that we met your expectations during your stay. On behalf of all the staff of Nirwana Gardens, we wish to thank you...

Singapore, Singapore
Reviewed 16 April 2017 via mobile

The villa where we stayed was newly renovated, and pretty good for a family... with basic finishing and some awkward details (like the bathroom door not opening fully because of the towel rack position, or the main door handle with not enough space to open/close without pinching your hand!) However, the villas are part of Nirwana Gardens, and relies on...

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Helpful?
Thank eugeniof
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear eugeniof, Thank you for taking the time to tell us about your experience. I would like to offer my sincere apologies for not providing the expected stay experience that you had hoped for here at Nirwana Gardens. I will pass on your feedback to the relevant department for their attention. On behalf of all the staff of Nirwana Gardens,...

singapore
Reviewed 21 March 2017

Rice cooker, Fridge, Oven, Gas Stove with all the cooking utensils and all dining utensils. Its really good!!! if you bring a quick cook type of food, like those reheat or half cooked type, you can save a lot of money as the resort food are insanely expensive here. We cook our usual rice, with teriyaki chicken for dinner. And...

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Helpful?
Thank 33mukyo
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear 33mukyo, Thank you for taking the time to share your wonderful experience. We will share your lovely comments with our team, and we are sure that this will serve as an encouragement to the staffs. In regards to your other feedback, we will highlight to the management and continuously improve the service we offer to serve your better. On...

Singapore
Reviewed 20 March 2017

Nirwana Gardens has been our go to for short and convenient family vacation. It's our third visit and we have only pleasant memories of our stay. We took advantage of the offer on the newly renovated Banyu Biru villa and booked 3 villas for our huge exended family of 18. The villas are exactly as how you would see it...

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Helpful?
Thank Juz_az
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear Juz_az, I am delighted to hear of your compliments and thank you for taking the time to share your wonderful experience. It is an honor to read that your time with us was memorable thanks to the quality of service, professionalism and attention of all the members. On behalf of all the staff of Nirwana Gardens, we wish to...

Singapore
Reviewed 16 March 2017 via mobile

The whole Nirwana Gardens has so much potential to become a top notch resort. But it seems to have lost its soul, offering low standards at high prices to fleece holiday-hungry Singaporeans. You have a really good beach and the size of your land is huge. Please consider hiring a consultant to re-brand and re-make to keep up to date....

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Helpful?
Thank watertay
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear watertay, Thank you for taking the time to share your feedback with us. We are sorry for failing to exceed your expectations and that you were not impressed with your room and the food we cater. As all the furnishings are new in Banyu Biru Villa, we would like to get in touch to find out more about the...

Singapore, Singapore
Reviewed 16 March 2017

I have always been a big fan of Bintan. About 8 years ago, i came over to Banyu Biru with some friends. This time it was a family affair. I am so surprise to see so many changes. Our villa was a 2 bedroom villa with winding staircase. The living area was spacious and the kitchen is equipped with simple...

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Helpful?
Thank n_dlah
NirwanaGardens, Public Relations Manager at Nirwana Gardens - Banyu Biru Villas, responded to this review

Dear n_dlah, Thank you for taking the time to share your wonderful experience. We are pleased to know that your time with us was enjoyable and the newly renovated villa met your expectations. It is our pleasure to be able to offer our guests a pleasant experience. On behalf of all the staff of Nirwana Gardens, thank you for your...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Breakfast included
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Breakfast included
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Banyu Biru Villas is located on the north western coast of Bintan Island, less than 10 minutes from the ferry terminal and a mere 55 minutes ferry ride from Singapore's Tanah Merah Ferry Terminal. Banyu Biru Villas is surrounded by landscaped gardens and set within Nirwana Gardens. For cosy family reunions or group gatherings, stay at one of the Banyu Biru Villas which are fully furnished for a comfortable homestay away from home. Designed in four contemporary styles, 36 lovely villas are available for your short-term stay. *Banyu Biru Villa guests have access to all facilities and restaurants within Nirwana Gardens ... more   less 

Additional Information about Nirwana Gardens - Banyu Biru Villas

Address: Jl. Panglima Pantar | Bintan Resorts, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: $431 - $720 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Nirwana Gardens - Banyu Biru Villas 4*
Number of rooms: 36
Reservation Options:
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Also Known As:
Nirwana Gardens - Banyu Biru Villas Hotel Lagoi
Nirwana Gardens - Banyu Biru Villas Bintan Island, Riau Islands
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Questions & Answers

Here's what travellers have asked, with answers from Nirwana Gardens - Banyu Biru Villas staff and other travellers.
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Questions? Get answers from Nirwana Gardens - Banyu Biru Villas staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are in a big group, you can ask for villas near to one another. Get the renovated family villa and ask to be near the main resort so you don't have to walk so far for breakfast or to take the shuttle bus at the main resort.”
Juz_az, 20 Mar 2017 | Read review
“Do ask for a renovated / refurbished villa at the time of booking”
SathyaJam, 18 Dec 2016 | Read review
“For Families 2 bedroom villa is perfect ( 2 adults 2 kids). Villas are in very good condition and well maintained. ”
michaelbS8301VJ, 5 Oct 2016 | Read review
“Banyu Biru Villas were amazing”
suzannef928, 22 May 2016 | Read review
“Best view and environment. The villa is briliant!”
FlyingMichael, 18 Apr 2016 | Read review
5 of 5
Agoda.com
USD 360* /night
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Booking.comUSD 450
TravelocityUSD 448
Asia TravelUSD 449
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*Disclaimer
Prices are for 1 room, 2 adults
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