We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Bintan Lagoon Resort

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Bintan Lagoon Resort
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

2,512 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Bintan Lagoon Resort
See the most recent reviews
Showing 2,276: English reviews
singapore
Reviewed 8 July 2015

We reached Bintan from Singapore at 2pm and We were very happy to know the Bintan Lagoon reort has its own bus return transfer service although its 10SGD per person which they informed us at the time of check out. The hotel is amazing. It has its own 1.5 km of private beach and the beach is very clean the...

 Report
Helpful?
Thank maktuub
UdeetDatta, Guest Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Valued Guest, Thank you for the wonderful review you have written. We are thoroughly pleased that you had a fantastic time at our resort. There is truly plenty to do here and we are glad you enjoyed yourself. For you to note, the Bus Transfer Service is no longer chargeable and is completely complimentary. From 15th July our Direct...

Reviewed 7 July 2015

I booked through the Mozaic Hotels and Resort to stay with my family for a long weekend. One arrival, the reception area was huge but it was not properly managed and getting hold of your room is a little bit problematic. Though the check in time is 3:00 PM local time, but it took nearly another hour to get room....

 Report
Helpful?
Thank Avishek K
UdeetDatta, Guest Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Avishek, Thank you for writing this review on our resort. We greatly appreciated that you took the time to do this as your feedback is of immense importance to us. We are very happy you had a wonderful time at our resort and enjoyed the food and ambience thoroughly. We have definitely noted your comments on check-in at our...

Reviewed 6 July 2015 via mobile

Was upgraded to deluxe plus room upon arrival. Surprised by Bintan Lagoon Resort with a slice complimentary birthday cake. Allowed late check out till 1pm (maybe off peak). Things there are of singapore price. Better to stay in the resort than spending the money to travel out, the massage out Bintan lagoon resort is cheaper but some are unhygienic.

 Report
Helpful?
Thank Shirlene Y
UdeetDatta, Guest Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Shirlene, Thank you very much for this review. We greatly appreciate the time and effort taken to write such wonderful things about our resort. Our guests's satisfaction is our top priority always and hence we will do everything in our power to cater to your needs. Hence, upgrades, complimentary offerings and late check-outs are not a problem when possible....

Singapore, Singapore
Reviewed 5 July 2015

I booked throgh Agoda to stay with my friend for holiday. Bintan beah and Resort swimming pool was amazing. But when i checked in with the receptionist guy who is wearing the black glasses i was unhappy. Because, He asked me the cash deposit for 1night 2million Rupia as same price as 200sgd. However, we didnt have enough Rupia and...

 Report
Helpful?
3Thank tnwls715
UdeetDatta, Guest Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Valued Guest, Thank you for your review on TripAdvisor. We greatly appreciate that you took the time to write in to us as we take all our guests' feedback very seriously. We are pleased that you found our beach and swimming pool amazing. We conduct maintenance works daily to ensure that all areas of our resort are in perfect...

Reviewed 3 July 2015 via mobile

Went with friends for my birthday, amazing place. Love the resort and the beach. Food was a bit expensive for students like me. Still love the place, defiantly worth coming again.the staff were always smiling and gave positive energy. The only problem was that they place the same songs over and over again in the lobby. Met a lot of...

 Report
Helpful?
1Thank Ian C
UdeetDatta, Guest Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Ian, Thank you very much for the wonderful review written. We are pleased you enjoyed your stay with us at Bintan Lagoon Resort. Ours is a very social place with staff members who are always up for a chat. This of course then resonates with the guests who in turn become more friendly than usual so we are glad...

New Delhi, India
Reviewed 2 July 2015

Bintan lagoon is all in one package, you get scenic beauty, nature and peace. beautiful resort to stay with your loved ones. nice buffet spread, good indian food as they have indian chef's too. This place is not so expensive but you get a feel that you are spending too much because of their currency. Nice rooms, Good view, water...

 Report
Helpful?
Thank rahulb798
UdeetDatta, Public Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Rahul, Thank you very much for the fantastic review written on our resort. We are extremely pleased that you experienced all aspects of our resort thoroughly. With over 300 hectares of space, 12 dining options, over 50 land & sea activities a private beach and many, many rooms, suites & villas, we have a lot to offer. We look...

Gurugram (Gurgaon), India
Reviewed 1 July 2015 via mobile

The resort is a good get away and we had a lot of fun. It has quite a bit to do if one is fine to spend money. It has a whole lot of activities for kids,like painting , gaming,pool table etc. 2 swimming pools, shopping area and a private beach are good. It also has some water sports to...

 Report
Helpful?
1Thank Sunilchopra98
UdeetDatta, Guest Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Sunil, Thank you very much for the wonderful review. We are pleased that you had such a holistically enjoyably time at our resort. We do have plenty of offerings here as you have clearly highlighted through your review. We are greatly appreciative that you took the time to write this fantastic review! We also provide various scenic tours to...

Reviewed 30 June 2015 via mobile

Went for an extended weekend getaway with friends. Good activities for kids : play area, batik painting sessions ( good for adults too ) and a relaxed atmosphere. The rooms are a bit of a distance and this helps to digest the food at the Salt restaurant on the beach. The restaurant staff is not the most friendly and on...

 Report
Helpful?
Thank Rajat L
UdeetDatta, Guest Relations Manager at Bintan Lagoon Resort, responded to this review

Hello Rajat, Thank you very much for the fantastic review you have written. We greatly appreciate the kind words you have written on our resort. Yes ours is the largest integrated resort on island so there is some distance involved between certain areas of the resort. Our weekends can be busy but our staff are expected to nonetheless provide the...

Singapore, Singapore
Reviewed 29 June 2015 via mobile

First, dishonesty, I checked with the concierge for the shuttle service and was told by the staff by the name of Eddie that the shuttle service that goes to other resorts was stopped 5years ago( which was not true, u can Google it on web/attached photo, I was wrong to choose to believe the resort staff) I was told that...

 Report
Helpful?
1Thank peppersprayed
UdeetDatta, Guest Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Valued Guest, Thank you for your feedback. The time you have taken to write this review is greatly appreciated as it allows us to take the corrective actions where necessary. It is unfortunate that your stay with us was not perfect and we are regretful for this. To begin with, we have in fact stopped our shuttle service to...

Singapore, Singapore
Reviewed 28 June 2015 via mobile

Awesome getaway! Nice pool and all associates were extremely polite. Arun is a gem! He is present everywhere and we could feel his presence. Brought us around the island and nothing is too much for him. Food can be better. Kids enjoyed both pool and the short walk to the beach. ATV and jet ski ride etc. An adventurous trip...

 Report
Helpful?
3Thank nuttybabe29
UdeetDatta, Guest Relations Manager at Bintan Lagoon Resort, responded to this review

Dear Valued Guest, Thank you very much for the great review! We are thrilled that you enjoyed your stay with us. We will definitely inform Mr Arun on your positive feedback. He is a gem indeed and is capable of making anyone feel at home at our resort and we are glad you thoroughly enjoyed his company. All our menu...

2,093 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2062)
Viewed
Dining (164)
Viewed
Room/Suite (276)
Viewed
Business Centre/Function Rooms (6)
Viewed
Pool/Beach Area (346)
Viewed
Hotel & Grounds (317)
Viewed
Bathroom (45)
Viewed
View from Room (48)
Viewed
Family/Play Areas (37)
Viewed
1:36
Videos (1)
Viewed
Other (822)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Pool/Beach Area (4)
Viewed
Dining (4)
Viewed
Room/Suite (8)
Viewed
Hotel & Grounds (9)
Viewed
Family/Play Areas (3)
Viewed
Bathroom (1)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Lagoi
11.7 km away
Nirwana Gardens - Nirwana Resort Hotel
9.2 km away
Angsana Bintan
Angsana Bintan
#7 of 35 in Bintan Island
1,471 reviews
30.7 km away
Bintan Spa Villa Beach Resort
Bintan Spa Villa Beach Resort
#5 of 35 in Bintan Island
551 reviews
Show Prices
Show Prices
Show Prices
9.5 km away
Banyan Tree Bintan
Banyan Tree Bintan
#4 of 35 in Bintan Island
1,368 reviews
5.1 km away
The Sanchaya
The Sanchaya
#1 of 4 in Lagoi
149 reviews
6.6 km away
Village Resort Grand Lagoi Bintan by Far East Hospitality
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Bintan Lagoon Resort an Indonesian style resort with 470 rooms, villas and suites. A tropical paradise, only 75 minutes by our own private high speed ferry from Singapore direct to the resort. The resort has its own immigration terminal and fast track service. Sitting on the magnificent Pasir Panjang Beach, overlooking the South China Sea the 1.5Km beach is tranquil and unspoilt. Bintan Lagoon Resort is a tropical haven with over 300 hectares (766 acres)and includes 2 stunning championship golf course designed by Jack Nicholas, and Ian Baker Finch. The resort provides excellent meeting, incentive and team building facilities catering to groups from 10 to 1,000 people. Whether it is a family holiday, weekend break, romantic spa indulged getaway, a golfing break, or a company event in Paradise we are waiting to assist you. ... more   less 

Additional Information about Bintan Lagoon Resort

Address: Jl. Indera Segara site A12 | Bintan Utara, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: $100 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bintan Lagoon Resort 4*
Number of rooms: 470
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity and Expedia so you can book your Bintan Lagoon Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island, Riau Islands
Hotel Style:
#4 Luxury Hotel in Lagoi
#4 Spa Hotel in Lagoi
#4 On the Beach Hotel in Lagoi
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Bintan Lagoon Resort staff and other travellers.
47 questions
Ask a question

See all questions (47)

Questions? Get answers from Bintan Lagoon Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“lovely view with a sea view room”
 of 5 bubbles tamitoohey, 11 Mar 2017 | Read review
“Rooms are horrible. Rather sleep on the beach.”
 of 5 bubbles ateetagrawal, 22 Feb 2017 | Read review
“Isolated location, price gouging by the resort, bring booz!”
 of 5 bubbles billd98, 18 Feb 2017 | Read review
“View of the beach rooms were very good”
 of 5 bubbles christineawolfe, 12 Feb 2017 | Read review
“Rooms nearer lobby may have better WiFi. Rooms at higher floors may have less chance for bugs coming in from the balcony.”
 of 5 bubbles ArnoldG83, 7 Feb 2017 | Read review
5 of 5