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Bintan Lagoon Resort

2,760 reviews
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Traveller (2365)
Room & Suite (599)
Pool & Beach (492)
Overview
  • Excellent20%
  • Very good37%
  • Average24%
  • Poor11%
  • Terrible8%
Travellers talk about
“bintan lagoon”(244 reviews)
“direct ferry”(74 reviews)
“rice”(181 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
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Offers from Bintan Lagoon Resort
Offers & Announcements: All-Inclusive Family Stay
Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,760)Write a Review
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791 - 795 of 2,504 reviews
Reviewed 3 January 2016

I went for a 4days and 3 night stay at Bintan Lagoon Resort. it was a disaster from day 1 to the very last day. upon arrival at their main ferry terminal, no one from the BLR came and greet us. What worst, is that...More

3  Thank Phunsukh W
Response from BintanLagoon, Manager at Bintan Lagoon ResortResponded 17 January 2016

Dear Phunsukh, Thanks for sharing your feedback. It is unfortunate that you did not have a great experience at Bintan Lagoon and we are regretful for that. We take customer service very seriously and that is the reason why we conduct training quite often. We...More

Reviewed 3 January 2016

The rooms are a bit rundown but overall I'm happy with my stay. I'd say the nicest spot is by the beach either under a hut or lounging by the beachfront restaurant. Next I'd recommend teppanyaki at the Japanese restaurant, though a little pricey, quite...More

1  Thank Meghan D
Response from BintanLagoon, Manager at Bintan Lagoon ResortResponded 17 January 2016

Dear Meghan D, Thanks for taking the time to write this review. We are happy to hear you enjoyed your overall stay with us and you liked our beach and the japanese restaurant. We sincerely hope you provide us with another opportunity to host you...More

Reviewed 3 January 2016 via mobile

We were at Bintan Lagoon Resort for new year celebration. First I must say its a beautiful place . Nice big rooms , beautiful view of the beach and big Swimming pool . And it stops there . These are the only activities we could...More

5  Thank Ah74nm
Response from BintanLagoon, Manager at Bintan Lagoon ResortResponded 4 January 2016

Dear Ah74nm, Thanks for your review as it help us to learn from direct guest feedback and take action, where needed. It is regretful your time at BLR was not perfect in every sense. Please note our food and activities pricing is implemented after comparison...More

Reviewed 31 December 2015 via mobile

We visited Bintan for new year. It was ok but not great. We were really disappointed about the beach and all the oil. They try to keep it clean but it really turned us off. Staff is all very friendly. Pricing The in the restaurants...More

Thank Christof_and_Talita
Response from BintanLagoon, Manager at Bintan Lagoon ResortResponded 17 January 2016

Dear Christof_and_Talita, Thanks for sharing your feedback as it brings to our attention certain areas that may require improvements. As you pointed out, to keep our 1.5 km beach clean at all times is a real challenge and we try really hard. Unfortunately, removing dirt...More

Reviewed 31 December 2015

We were having buffet at Kopi O restaurant and my Husband requested a glass of cold water and was told they can only serve bottled cold water (with a charge). We saw the waiter bringing 3 cans of coke and a glass of water. When...More

1  Thank Jan943
Response from BintanLagoon, Manager at Bintan Lagoon ResortResponded 17 January 2016

Dear Jan943, Thanks for writing this review. It is unfortunate your stay at BLR was less than perfect. I have noted your feedback on the service at Kopi-O. Rest assured I will pass it on to the relevant department manager for consideration. As for beach...More

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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
USD 83 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Lagoi
#6 Luxury Hotel in Lagoi
#6 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 83 - USD 187 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Spa Hotel in Lagoi
#6 Luxury Hotel in Lagoi
#6 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2365)
Room & Suite (599)
Pool & Beach (492)
Dining (262)
Family and Play Areas (45)
Amenities (19)
Business Centre & Event Rooms (6)
Questions & Answers
Ask a question
prateek k
8 February 2018|
AnswerShow all 5 answers
Response from Bintan L | Property representative |
Hi Prateek, all our F&B outlets offer vegetarian options for our guests. You can inform your server of your dietary requirement. Do try the yummy Indian food prepared by our two Indian chefs. You may also head for a... More
0
Votes
Eiliyah Q
31 January 2018|
AnswerShow all 5 answers
Response from Bintan L | Property representative |
Hey Eiliyah, For a group of 9 people, we recommend our Angsoka Villa which also comes with its own private pool! Our Cempaka Villa can occupy a maximum of 4 people with the current configuration and 6 with extra bed... More
0
Votes
IadCialimGuno
28 December 2017|
AnswerShow all 2 answers
Response from Milyangrye | Reviewed this property |
There are western and mix of asian restaurant.
0
Votes
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12345623
Room Tips
"Keep away from the lift."
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"Choose a sea facing room for nice sea views"
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"expensive place"
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"Choose rooms nearer to the hotel lobby as some rooms are quite a distance away, especially the chalets"
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