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Bintan Lagoon Resort

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Traveller (2446)
Room & Suite (606)
Pool & Beach (501)
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Overview
  • Excellent21%
  • Very good36%
  • Average24%
  • Poor11%
  • Terrible8%
Travellers talk about
“bintan lagoon”(245 reviews)
“direct ferry”(77 reviews)
“rice”(186 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
Additional information
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Reviews (2,853)
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2,586 results
Traveller rating
550
878
620
302
236
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550
878
620
302
236
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681 - 685 of 2,586 reviews
Reviewed 1 April 2016

This is my 3rd visit. every Easter. So my first 2 visits was pleasurable enough for me to come back again. - Their main advantage is the direct ferry to the resort. That is one huge convenience. no more hassle of transfer from ferry terminal...More

Review collected in partnership with this hotel
1  Thank ricelo99
Response from Krystle J, Guest Relations Advisor at Bintan Lagoon ResortResponded 4 April 2016

Dear ricelo99, Thank you for taking the time to review our property. It is always a pleasure to receive feedback from repeating guests. In BLR we have changed many of our menus and implemented a lower pricing since last Summer in a number restaurants, the...More

Reviewed 1 April 2016

This is my go-to resort when I need some time on the beach away from Singapore. It is a short ferry ride away, the staff are always friendly and accommodating. I particularly enjoy Rice as a nice beach-front restaurant.More

Review collected in partnership with this hotel
Thank Logicle
Response from Krystle J, Guest Relations Advisor at Bintan Lagoon ResortResponded 3 April 2016

Dear Logicle, Thank you for your review and your kind comments of our property. I am delighted to see repeating guests enjoy their stays and appreciate the friendliness and attentiveness of our staff. Rice has been rebranded as Nelayan, different name but the same great...More

Reviewed 1 April 2016

Lots much renovation going on makes the place noisy and quite ugly view if your room is on west wing. Everything is as expensive as in Singapore which makes you feel a bit ripped of. This being said it is nice to get away from...More

Review collected in partnership with this hotel
Thank Gregory D
Reviewed 1 April 2016

The place was good, food fine. The one downside was the building work that was going on. Having checked out on Sunday lunchtime we had a number of hours to kill, and the noise in the main lobby area was like the Blitz. Otherwise, excellent....More

Review collected in partnership with this hotel
Thank tony_goldsmith
Response from Krystle J, Guest Relations Advisor at Bintan Lagoon ResortResponded 3 April 2016

Dear tony_goldsmith, We appreciate the feedback on your recent stay. We regret if you were bothered at any moment due to the noise, as per our progress the mayor noise issues will finish shortly. The outcome of it all will be very well worth it....More

Reviewed 1 April 2016

I've stayed a few times already in this hotel. the room is clean but the elevator is very old. The beach used to be cleaner. i suggest going to the market to eat, it's far cheaper than the foods in the hotel. i think they...More

Review collected in partnership with this hotel
Thank Badtzuboy
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free Parking
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Golf Course
Tennis Court
Outdoor pool
Details
Price range
USD 98 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Lagoi
#7 Luxury Hotel in Lagoi
#8 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 98 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Spa Hotel in Lagoi
#7 Luxury Hotel in Lagoi
#8 On the Beach Hotel in Lagoi
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (2446)
Room & Suite (606)
Pool & Beach (501)
Dining (263)
Family and Play Areas (46)
Amenities (19)
Business Centre & Event Rooms (6)
Questions & Answers
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Fion L
11 May 2018|
AnswerShow all 3 answers
Response from TravelBug_83Sydney | Reviewed this property |
Yes there is free WiFi although it can be a little patching but overall not too bad.
1
Vote
Junie S
7 May 2018|
AnswerShow all 2 answers
Response from SmithaBhagvan | Reviewed this property |
Many times, there are ‘tar alerts’ - the waters get oily and have patches tar/ oil floating on water. The resort closes the beach - the sandy, flat stretch is inaccessible. Quite common and may disrupt your holiday to the... More
3
Votes
Sue S
2 April 2018|
AnswerShow all 7 answers
Response from wilbur183058 | Reviewed this property |
Thank you. You are pretty well isolated from the rest of the island here and you need to rely on resort transport to get you anywhere. Yes the rooms are dated but it all depends on your budget and what you are looking for... More
2
Votes
Room Tips
"Request for beach view, higher floor. Lower floor may face a grassy hill that obstruct view."
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"Sea view rooms"
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"Take Sea View room (flip side is you will have to walk fair distance to restaurants and reception)"
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"choose higher floors like 5th floor. and choose garden view instead of the sea facing, nearer to restos"
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