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Bintan Lagoon Resort

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2,501 Reviews from our TripAdvisor Community

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Showing 2,266: English reviews
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Reviewed 2 days ago NEWvia mobile

After reading the reviews, we lowered our expectation. All we can say is, we had a wonderful time. There's many comments that its run down, we couldnt agree.. Everything and everybody ages, this place has aged gracefully.. There's far more positives than negatives, it has so much to offer, for solo travelers, couples and family. The staff were very helpful,...

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Helpful?
Thank CalmaJenielyn
Ryde
Reviewed 3 days ago NEW

When we first arrived on the island and met by the BLR resort staff at the terminal, you straight away noticed the amazing hospitality the Indonesians are known for. The journey took 20 minutes and upon arriving at the resort the check in was swift and professionally dealt with. We had paid for deluxe seaview rooms and were a little...

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Helpful?
Thank SmillaRyde
Ahmedabad, India
Reviewed 1 week ago

I had a 2 nights stay at this resort. The room was very poor. Door was jammed, interior was bad and rusty. Had insects crawling in washroom and on bed. Service was poor as well. Nobody came with our luggage. Had to go myself to get my luggage. Most of the restaurants there are closed and activities are also not...

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1Thank ateetagrawal
Reviewed 1 week ago

Our trip to Bintan Lagoon Resort is pretty disappointing. The cheapest room rate is about 130USD with breakfast. In general the only commendable things are that the service is pretty good and swimming pool is nice. Disappointing experiences are everything is overpriced and the room is quite rundown. A bottle of 1.5ml water cost 4.5USD. A can of coke is...

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1Thank Orcinusorca555
Schinnen, The Netherlands
Reviewed 1 week ago

Last time here was six years ago, so why not, give it another shot. Bottom line is I've should have listen to the previous postings. Being so close to Singapore they should have known this is not a way to run a resort if you want returning customers. With so many values and deals targeting budget seeking, gofers and weekend...

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Thank Bill D
Singapore, Singapore
Reviewed 1 week ago

Hotel room was dirty and run down, table had a layer of dust and ants crawling all over. The service was worse. Called for the extra bed to be sent over since check in and after calling 3 more times it was finally brought in 4 hours later. The spare bed was put on top of an elevated ground, which...

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2Thank millyl142
Reviewed 1 week ago via mobile

good resort and nice vegetarian indian food ..meet chef Ghulam for indian food really wonderful..restaurant inside is fiesta for above indian food.. only problem is do not go in jan to March..because rainy season so no to swimming in sea and also water sports activities...

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Thank shashank p
Reviewed 2 weeks ago via mobile

The trip takes about 2 hours from tanjung pinang ferry terminal. The check-in is fast and the food is great. The downside is you've to pay S$60 for the bus ride to town and back. Overall experience is 4 star.

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Thank Syed Ayub A
Weymouth, United Kingdom
Reviewed 2 weeks ago

Thank goodness we only went for one night! We ordered - or should I say- tried to order lunch in the terrace bar/restaurant. We ordered two beers, a cocktail and a bottle of water. The beers and cocktail arrived, but after four attempts of asking for water throughout our time there it failed to materialise. The cocktail was underwhelming to...

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3Thank christineawolfe
Jakarta, Indonesia
Reviewed 2 weeks ago via mobile

My room is sea view type... I am very disappointed at what there is in this hotel. First, when I entered the room was not clean, lots of sand and lots of ants. Seen that the state should own the building to be renovated. Second, The cupboards have a lot of termites and damp. That means the maintenance not works...

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4Thank louisethalia

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Golf Course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Bintan Lagoon Resort an Indonesian style resort with 470 rooms, villas and suites. A tropical paradise, only 75 minutes by our own private high speed ferry from Singapore direct to the resort. The resort has its own immigration terminal and fast track service. Sitting on the magnificent Pasir Panjang Beach, overlooking the South China Sea the 1.5Km beach is tranquil and unspoilt. Bintan Lagoon Resort is a tropical haven with over 300 hectares (766 acres)and includes 2 stunning championship golf course designed by Jack Nicholas, and Ian Baker Finch. The resort provides excellent meeting, incentive and team building facilities catering to groups from 10 to 1,000 people. Whether it is a family holiday, weekend break, romantic spa indulged getaway, a golfing break, or a company event in Paradise we are waiting to assist you. ... more   less 

Additional Information about Bintan Lagoon Resort

Address: Jl. Indera Segara site A12 | Bintan Utara, Lagoi, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island > Lagoi
Price Range: $117 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bintan Lagoon Resort 4*
Number of rooms: 470
Reservation Options:
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Also Known As:
Bintan Lagoon Hotel Lagoi
Bintan Lagoon Resort Bintan Island, Riau Islands
Hotel Style:
#4 Spa Hotel in Lagoi
#4 On the Beach Hotel in Lagoi
#4 Luxury Hotel in Lagoi
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Questions & Answers

Here's what travellers have asked, with answers from Bintan Lagoon Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms are horrible. Rather sleep on the beach.”
 of 5 bubbles ateetagrawal, 22 Feb 2017 | Read review
“Isolated location, price gouging by the resort, bring booz!”
 of 5 bubbles billd98, 18 Feb 2017 | Read review
“View of the beach rooms were very good”
 of 5 bubbles christineawolfe, 12 Feb 2017 | Read review
“Rooms nearer lobby may have better WiFi. Rooms at higher floors may have less chance for bugs coming in from the balcony.”
 of 5 bubbles ArnoldG83, 7 Feb 2017 | Read review
“Best to double check and really really find out more about this resort before booking.”
 of 5 bubbles , 2 Feb 2017 | Read review
5 of 5