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Imperia Hotel & Suites

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101 Reviews from our TripAdvisor Community

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Showing 47: English reviews
Ottawa, Canada
1 review
Reviewed 27 September 2016

I stayed at the hotel earlier this summer and quite enjoyed it. The restaurant is great. I returned this past weekend and discovered that the restaurant was closed!!!!! That was the main reason for booking this hotel. I booked over the phone and was NOT advised that the restaurant was closed. The website is VERY misleading. Would not return!!

Helpful?
Thank milloykeith
Blainville, Canada
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2016 via mobile

My wife and booked there for our wedding anniversay. We should late after a night out together. Upon arrival check in takes long when there is no one there. Then we get into our room. To our surprise the walls are so dusty people have actually written on them. Then the sheets on the bed are actually to small for... More 

Helpful?
Thank Mike J

Travellers are raving about these Saint-Eustache hotels

Roseland, New Jersey
Level Contributor
81 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 August 2016 via mobile

You will get little help from the desk staff here and waiting in line is a constant even to ask a question. We had wanted a taxi, and by the time we were served, too much time had passed and we had to drive. Rooms are fine inside but road noise and hall traffic prevent quiet sleeping.

Helpful?
Thank NancyNordicrun
Newcastle, Canada
1 review
Reviewed 17 May 2016

We stayed at this hotel this past weekend May 13/16 to May 15/16 our 2 night stay cost $400.00 for such poor service. The front desk attendant is also housekeeping and maintenance. The weekend banquet rooms were booked so the attendant was also busy attending to the needs of the guests of the party goers. I was charged $2.50 for... More 

Helpful?
Thank dcouture57
Plattsburgh, New York
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 December 2015

The staff we encountered were pleasant. My room was fairly clean minus a few splashes on the wall and dusty corners. The two biggest frustrations were the onsite restaurant was not taking reservations due to a party that had priority over those of us spending the night. And due to a wedding reception taking place the same evening in one... More 

Helpful?
Thank Gangsplatt
Level Contributor
27 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 30 November 2015 via mobile

We stayed in this hotel for a weekend celebration with family in the area. The hotel is right off the highway although we were not bothered by any noise. There were many restaurants close by. We ate at the hotel for breakfast, it was reasonable and yummy! All in all, a good hotel and a great location for us!

Helpful?
Thank Wendy S
Richmond Hill, Ontario, Canada
Level Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 October 2015

We are regular visitors to the Imperia St Eustache and we look forward to our stays there. We have visited the hotel for a weekend about 15 times in the past 2-3 years as a couple, a family and with a large group(~25). It is conveniently located (just off the highway and handy for the Laurentians and downtown Montreal) and... More 

Helpful?
Thank JohnRHalbert
Quebec city Canada
Level Contributor
19 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 September 2015

Even we spend only one night there realy enjoy the hospitality of stafs we had nice brunch breakfast.hotel is near Marche aux puces pool was close for that day .we had one request that we did not get but was ok.look like hotel is new and will get better.

Helpful?
Thank renald101
montreal
Level Contributor
59 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 11 August 2015

With very limited selection in this area, the Imperia provides a very good value for a quality sleep. The other "hotels" in the area are far from hotels and I would not compare them to this boutique hotel. Their rooms are clean and well priced. They also have "suites" that are larger at a very reasonable price. Sometimes it can... More 

Helpful?
Thank Stretchpackrat
Alberta
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 30 July 2015

The hotel is not too bad. They have a great sauna and pool. The gym could use some upgrade. The front desk staff was mostly okay but seems to be uninformed and lack of training. They were looking for my reservation (I paid fully for 5 nights) and front desk Clark could not find me in the system as they... More 

Helpful?
Thank zobayur

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Lodging at the Imperia Hotel and Suites in Saint-Eustache and Terrebonne At IMPERIA, Hotel & Suites you will find the warmth and courtesy that have become our trademark. Rooms, executive suites, meeting rooms and banquet halls are comfortable and contemporary. Our hotels located near Laval, on the North Shore of Montreal, offer business packages perfect for your meetings or conventions; family packages with tickets to the Aqua Club, as well as golf and accommodation packages in season. For a holiday, a conference or a wedding our hotels in Saint-Eustache and Terrebonne, will welcome you with the utmost courtesy. ... more   less 

Additional Information about Imperia Hotel & Suites

Address: 570 Dubois St., Saint-Eustache, Quebec J7P 0B3, Canada
Region: Canada > Quebec > Saint-Eustache
Price Range: $148 - $181 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Imperia Hotel & Suites 3.5*
Number of rooms: 72
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Questions & Answers

Here's what travellers have asked, with answers from Imperia Hotel & Suites staff and other travellers.
1 question
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Kingston, Canada
over a year ago

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Questions? Get answers from Imperia Hotel & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the 4th floor away from the ground floor function rooms. if there is a function on lower floors can be a bit noisy.”
 of 5 bubbles JohnRHalbert, 14 Oct 2015 | Read review
“If you want wifi on the room ask for a room on floor 1 or 2”
 of 5 bubbles PAP2, 6 Jun 2015 | Read review
“Ours was on the third floor near the elevators on the front of the hotel yet quiet. (No road noise)”
 of 5 bubbles BobandViv, 7 Nov 2014 | Read review
“Get a West Facing room so that the sun doesn't wake you up in the morning.”
  • Bedroom Entrance
  • Bedroom
  • Bug found
  • Bathroom
  • Bedroom
  • View from Window
 of 5 bubbles andrewbN9893MO, 26 Jul 2014 | Read review
“ask for a room with breakfast”
 of 5 bubbles horseshoeking, 29 May 2014 | Read review
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