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Quay West Holiday Park - Haven

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Quay West Holiday Park - Haven
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621 Reviews from our TripAdvisor Community

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Showing 621: English reviews
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stoke on trent
Reviewed 2 days ago NEW

I last went here around 9 years ago with an owner. The site then was rundown, dirty and the management only cared about money and how they could extract it from not only the holidaymakers but the owners too. i cant speak for how the owners are treated now only my experience of a weeks stay. The site itself is...

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Helpful?
Thank groyster
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad to hear that out park has improved greatly since your last visit. We pride ourselves on our facilities and customer service and I am glad to hear that this has ben shown on your recent visit. Thanks again for your review and we...

Newport, United Kingdom
Reviewed 3 days ago NEWvia mobile

Quay West is now my number 1 Haven Site. We have just arrived home 2day from a long weekend. We've had an absolutely amazing time, I didn't want to leave ;-) The whole experience from start 2 finish was just great. We were booked in for a standard caravan but wen booking in I asked if we could upgrade..... for...

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1Thank Danielle S
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am so pleased that we were able to upgrade your accommodation and that the caravan upgrade was to your liking. We are certainly very lucky to be surrounded by such wonderful views, its a very beautiful part of the world. Its lovely to hear that...

Cambridge, England, United Kingdom
Reviewed 4 days ago NEW

We returned from Haven just over a week ago having spent a long weekend there. All in all a great place to stay location wise. The park itself is right on the beach front which is perfect and New Quay was absolutely gorgeous. The caravan we had was extremely basic but we didn't plan to spend much time sitting indoors...

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1Thank Carla C
Shrewsbury, United Kingdom
Reviewed 6 days ago NEWvia mobile

Stayed here for 4 nights and had a fantastic time. Caravan was absolutely beautiful with everything you required, the sea view was also nice whilst out on our decked veranda. All facilities were excellent, the play area for little ones, the crazy golf to name only two that we used. The outdoor pool was closed due to the season but...

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Helpful?
Thank Russell B
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am so glad to hear that you had a lovely time while staying with us. We are very lucky to be surrounded by beautiful views and most of our caravans have the benefit of sea views. We pride ourselves here at Quay West on our...

Reviewed 1 week ago

We stayed again at Quay West last week. This was our fifth visit and we were delighted with our caravan and the view. Best view so far. Caravan was clean and so was site. On my last review I mentioned that the quality of the onsite restaurant was not as good as it could be and I am pleased to...

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Helpful?
Thank Bronwen H
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. We really appreciate all feed back and good feedback is always a pleasure to hear. I am glad to hear that you feel the Mash and Barrel Restaurant has improved since your last visit and that the caravan was suitable for your needs, we are very...

Ferndale
Reviewed 1 week ago

Easy check-in and even though we were early a caravan to the same spec was allocated to us and allowed us to check in. Fantastic beach location with easy access to beach, we even spotted a seal 5 metres away from the shore at high tide. We only ate in the restaurant once for the carvery on Sunday, it was...

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Helpful?
1Thank Jill C
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad we were able to offer you the same standard of accommodation a little earlier than your check in time. We try our best to make the check in process as simple and 'stress free' as possible. We pride ourselves on our customer services...

Reviewed 1 week ago via mobile

My husband and I along with our 2 daughters booked a last minute short break here from Good Friday to Easter Monday. Travelling from Yorkshire we didn't know too much about the area or park but took a chance. We'd booked a Prestige caravan and it really was lovely! Clean, spacious, warm and with a sea view it was perfect....

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1Thank Helen P
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad that your accommodation grade was suitable and that you found your caravan to be of a high and suitable standard. We are very lucky here at Quay West to be surrounded by stunning sea views and picturesque landscapes, and most of our caravans...

Birmingham, United Kingdom
Reviewed 1 week ago via mobile

Lovely clean well equipped site excellent location means you can walk onto beach or into town Nice clean pool area - and plenty of activities on site to keep children amused Only ate in restaurant once - not terribly impressed so ate in Cambrian Inn over the road from site following night which is superb with excellent menu choices and...

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Helpful?
1Thank Nic54321
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad that you found our park well equipped and our facilities to your liking. I am happy to hear that the children enjoyed the activities available on site. With regards to the restaurant, we understand that eating out at one of our restaurants during...

Shifnal, United Kingdom
Reviewed 1 week ago

Nice clean park and caravan. Short walk along beach path to get to harbour and town which is worth a visit- we managed to see a few dolphins from the harbour wall. The Cambrian pub across the road is well worth a visit for dinner - good portions and choice reasonably priced.

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1Thank Neil P
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad that you found the park to your liking and you found the park to be clean and tidy. We pride ourselves on our facilities and park cleanliness and we are pleased that this was noted during your stay. Thank you again for taking...

Birmingham UK
Reviewed 1 week ago via mobile

We went for a three day break and booked a prestige caravan. Check inn was fairly quick staff friendly and welcoming, they had a couple of entertainment staff there for the kids which was a nice touch. Our caravan unfortunately the previous occupants must have been chain smokers and it smelt of stale cigarettes, not nice when your a non...

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Helpful?
Thank Baggies_traveller
Haven-QuayWest, Guest Relations Manager at Quay West Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park here at Quay West. I am glad that you found the check in process quick and easy and that our staff were friendly and helpful. We feel that having the Funstars available at check in not only entertains excited children, but also allows you to learn about what's on park...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
Official Description (provided by the hotel)
Great for:• Views of Cardigan Bay and dolphin spotting • Sandy beach • Water funWe’ve got a fantastic view from our park; perched on the coast overlooking New Quay harbour you can often see seals and dolphins out in Cardigan Bay. Our park is centred around our Mash and Barrel complex, where you can enjoy a meal above our pool, or take your drinks outside on the terrace whilst your kids play around in our SplashZone. Take a short walk through our very own woodland-nature walk and you’ll find yourself on the way to our wonderful sandy beach. ... more   less 

Additional Information about Quay West Holiday Park - Haven

Address: New Quay, New Quay SA45 9SE, Wales
Region: United Kingdom > Wales > Ceredigion > New Quay
Hotel Class:4 star — Quay West Holiday Park - Haven 4*
Number of rooms: 500
Also Known As:
Quay West Holiday Park Hotel New Quay
Quay West Holiday Park - Haven New Quay, Wales - Ceredigion
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Questions & Answers

Here's what travellers have asked, with answers from Quay West Holiday Park - Haven staff and other travellers.
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Questions? Get answers from Quay West Holiday Park - Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“most caravan have some sea veiw ,and only 2 mins down to the beach”
shaunconnolly, 31 Mar 2017 | Read review
“If your going when it's cold book a caravan with heating.”
seanlF7796QG, 4 Mar 2017 | Read review
“Nice caravans but stay away from the activities!”
765gazl, 24 Jan 2017 | Read review
“If you can get a static at the bottom overlooking New Quay its fantastic. It's worth the walk up the hill to the club house!”
604emmae, 15 Nov 2016 | Read review
“We have stayed in three caravans at this site and all were clean, modern and large. They were Teifi 21, Glamorgan 35 and Henley 31”
X9919KGstevef, 3 Nov 2016 | Read review
5 of 5