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Comfort Suites Annecy Seynod

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352 Reviews from our TripAdvisor Community

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Showing 33: English reviews
Reviewed 25 October 2016

We stay there for a week and since our arrival the receptionist made everything more difficult, they don't speak english, they didn't had internet at our room, they literally make you feel unwelcome and even humiliated

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Helpful?
Thank Jose I
Segolene A, General Manager at Comfort Suites Annecy Seynod, responded to this review

Dear Sir, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Lyon, France
Reviewed 15 October 2016

Parking on site is extra. Breakfast ran out by 09:00 and they were already clearing the room, when asked about it, no answer, no coffee, no nothing. I feel sorry for the staff who were obviously embarrased, need their jobs and could do nothing about it, No soap in the dispenser in the room, asked for it to be refilled,...

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Helpful?
Thank T M
Segolene A, Manager at Comfort Suites Annecy Seynod, responded to this review

Dear Sir, Dear Madam, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. The buffet breakfast is normally served from 7 am to 10 am and we offer a big choice of salted and sugery products. I am sorry that there were nothing when you came. Everything is now organised so...

London, United Kingdom
Reviewed 13 September 2016

Location is the best feature of this hotel is the location then it goes downhill from there. Our room was small and crammed with furniture, it was obvious that the room was supposed to be a room with a double bed in it but they had put in in 2 twin beds. the first bed was ok as it was...

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Helpful?
Thank claudettegayle
Riyadh, Saudi Arabia
Reviewed 23 August 2016 via mobile

It is the worst hotel ever Very Small, very dirty , noisy , scary at night and the staff are rude Far from center It was bad experience I will never book it again. No free parking It cost 5€ per night But there is free parking near from the hotel My advice Do not book this hotel

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Thank fatimaamer
Bornheim, Germany
Reviewed 26 July 2016

I book a large appartment last year via appertcity but it seems the company decide to step away from this place.... When I got the first room it was much to small and the bathroom was in extreme bad condition. I complain that and get another appartment now much bigger but the condition are still bad. Most of the thinks...

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Helpful?
Thank siedney
Hong Kong, China
Reviewed 23 July 2016 via mobile

The staff is rude, and the room is dirty. Worst, the daily room cleaning is not happening. The location itself is not bad as it's quite close to the center of Annecy, but it is definitely not walking distance as claimed. Very bad experience in general.

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Helpful?
Thank mky75013
CelineTempez, Gérant at Comfort Suites Annecy Seynod, responded to this review

hello we are really sorry and it 's surprising if you want you can send us a mail. thanks

Reviewed 18 July 2016 via mobile

Hotel had a stale smell to it, especially on the corridors to the rooms (as noted by numerous other reviews). Room was very basic, shower went from hot to cold continuously. Upon check in reception was unorganised and unsure of reservation, then claimed we already had a key to the room, then asked us to change room, then on check...

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Thank danf1985
Porto, Portugal
Reviewed 4 January 2016

The room was nice, but we had some problems: no wi-fi inside the room, we asked for a double bed and got 2 single beds, and cleaning didn't happen (no soap, no changing of the trash, no making of the bed). Also, hairdryer was not avaliable and some of the things in the room were broken (shower, towel rack).

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Thank AnaCaldas
Island of Malta, Malta
Reviewed 14 September 2015

Good enough if you try not to be fussy. The worst thing were the stains on the fitted carpets, both inside and outside the apartments. Otherwise the furniture, appliances and tiles were clean enough. We noticed that the fitted carpets in some corridors are being changed, so in the near future things will get better. The price we paid was...

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Thank EdCamilleri
Bristol, United Kingdom
Reviewed 17 August 2015

This is the worst hotel I have ever stayed in and I have travelled the world. Sold as an 'appart' - I was under the impression it would have a small lounge/kitchen area and a bedroom. The room was tiny. The 'twin' consisted of a tiny two seater, cheap sofa, with a pull out trundle as the second bed.A sink...

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Helpful?
Thank Helsbells24

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Located only 10 minutes from the centre of Annecy and the lake, 30km from la Clusaz and 40km from Geneva, the residence Comfort Suites Annecy-Seynod*** welcomes you in one of its 156 apartments for 1 to 6 persons (some are equipped for disabled access). In business trip, with family or in couple, you will enjoy to stay in this establishment renovated in October 2015. ... more   less 

Additional Information about Comfort Suites Annecy Seynod

Address: 16 rue du Champ de la Taillee, 74600 Seynod, Annecy, France (Formerly Appart City Annecy-Seynod)
Region: France > Auvergne-Rhone-Alpes > Haute-Savoie > Annecy > Seynod
Price Range: $59 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Comfort Suites Annecy Seynod 3*
Number of rooms: 156
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Suites Annecy Seynod staff and other travellers.
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Questions? Get answers from Comfort Suites Annecy Seynod staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room far away furthest from the road behind the hotel”
 of 5 bubbles NaolaNaola, 7 Jun 2015 | Read review
“Ask for a high floor room.”
 of 5 bubbles BTravelslover, 14 May 2015 | Read review
“None specifically, it is what it is, with a decent bathroom.”
 of 5 bubbles Roland_Clarke, 17 Apr 2015 | Read review
“Check the bed before you book. You don't want to be the unlucky one.”
 of 5 bubbles RuudKok, 12 Mar 2015 | Read review
“Web booking will give you the best deals”
 of 5 bubbles pazham75, 12 Jun 2014 | Read review
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