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Adagio Access Paris Porte de Charenton

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Adagio Access Paris Porte de Charenton
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554 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Amsterdam, The Netherlands
Reviewed 3 weeks ago

Having experienced various Accor properties in metropolitan Paris I am not expecting much but this was a new low. The room was terribly smelly (asian food unsuccessfully hidden under thick clouds of room deodorant), the floor (both carpets AND tiles) was sticky, there were holes in de plastered walls and doors, and even a (potentially very dangerous) burn hole in...

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Helpful?
1Thank axispanorama
Stirling, United Kingdom
Reviewed 4 weeks ago

The WIFI did not work consistently or well enough and the TV reception was not good enoiugh in all stations and the choice of English talking TV stations was poor. The sink plug did not always retain water in room 419

Review collected in partnership with Accorhotels.com
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Helpful?
Thank A3041ZHmartinh
Reviewed 9 November 2016

The room is ok, small but cozy, you have a little kitchen if you want to cook, bathroom is nice, staff are very helpful and friendly. Location is very close to metro station and in front of it Velib bike rental, location also is near to different sights where you can visit by metro. You pay room service if you...

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Helpful?
Thank Sohair O
Thomas B, Gérant at Adagio Access Paris Porte de Charenton, responded to this review

Dear client, We very much appreciate your comments regarding your stay. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing...

Campbell River, Canada
Reviewed 18 October 2016

We stayed here for the duration of our trip. We found the desk staff friendly, knowledgable and helpful. The room was clean and well maintained. It has long stay apartments and food smells were strong in the hallways. We had a small kitchenette and made coffee daily. There is no maid service for a week long stay, which wasn't really...

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Helpful?
Thank sheshe2003853
Thomas B, General Manager at Adagio Access Paris Porte de Charenton, responded to this review

Dear Customer, We very much appreciate your comments regarding your stay at the Aparthotel Adagio Access Paris Porte de Charenton. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the...

Manly, Australia
Reviewed 18 October 2016

Stayed here for the Paris Motor Show. A bit out of the way compared to other locations I have stayed, a couple of hundred metres from the metro (and tramway) and a couple more hundred metres from a supermarket. Arrived at night, had no trouble to check in. Had a room at the end of the 5th floor. No interior...

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Helpful?
Thank CeeDee57
Thomas B, Manager at Adagio Access Paris Porte de Charenton, responded to this review

Dear Customer, The entire Adagio staff team would like to join me in thanking you for your comment. We were delighted to read that you appreciated the aparthotel concept. We hope to have the pleasure of seeing you again soon. Kind regards, Thomas Baldelli General Manager Adagio Access Paris Porte de Charenton

Calgary, Canada
Reviewed 14 October 2016

I stayed here 4 years ago and gave it 5 stars, but it has really gone downhill since then. The bed was comfy but the room was extremely dirty. We called to change rooms. They sent the head cleaning lady up to our room to ask to explain what was dirty, we showed her the dirty walls, carpets, grime, dirty...

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Helpful?
Thank jwilliamson67
Thomas B, Manager at Adagio Access Paris Porte de Charenton, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Paris Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is...

Sydney, Australia
Reviewed 10 October 2016

Everything is fine except that the day shift women at reception were not respecting customer properly, with poor English. They were chatting and gossiping all the time and customer need to queue and wait until they're satisfied before you can check in or asking anything. Furthermore, be prepared to find your own direction, the women at day shift reception deliberately...

Review collected in partnership with Ibis Hotels
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1Thank Guai G
Thomas B, Manager at Adagio Access Paris Porte de Charenton, responded to this review

Dear Customer, Thank you for taking the time to tell us about your experience at the Aparthotel Adagio Access Paris Porte de Charenton. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Adagio Access, we strive to provide a superior service experience for every customer; therefore your feedback is...

Barcelona, Spain
Reviewed 21 September 2016

This is a no service, low cost, self catering option, with no air conditioning. There are heaters in the room for the winter. Low empty fridge (not a minibar), small electric stove, small microwave. No service, no bed making, no towel change. They can provide a clean towels kit for 15EUR, but it is cheaper to buy new towels. There's...

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Helpful?
Thank jacky j
Trondheim, Norway
Reviewed 7 August 2016 via mobile

The best thing about this hotell is the good spot, it's outside the citycenter, safe neighbourhood, close to the metro. During the incheck we informed in french that there's someone else reserving and paying the room. The reseptionist just said "oui" and copied our id, and 30 min later he called us and told us he neded copy of the...

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Helpful?
Thank Mette S
Thomas B, Gérant at Adagio Access Paris Porte de Charenton, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We inform you that our residence is not equiped of air condition and we are an apparthotel and not un classic hotel so for the cleaning, it's...

Reviewed 4 June 2016 via mobile

Checked in on 3rd June for what should have been a four night stay. Room was a studio on the sixth floor. The room stank of a smell that was like rotting vegetables, the walls are tired evidenced by the faded place where once a picture hung. Checked out after one night. I would avoid.

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Helpful?
Thank Kai H

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Room types
  • Non-Smoking Rooms
  • Kitchenette
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff

Additional Information about Adagio Access Paris Porte de Charenton

Address: 201 rue de Paris, 94220 Charenton-le-Pont, France (Formerly Citea Charenton - Porte de Charenton)
Region: France > Ile-de-France > Val-de-Marne > Charenton-le-Pont
Price Range: $67 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Adagio Access Paris Porte de Charenton 2.5*
Number of rooms: 133
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Also Known As:
Adagio Access Paris Porte De Charenton Hotel Charenton-Le-Pont
Adagio Access Paris Porte De Charenton Charenton-Le-Pont, Val-De-Marne
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Questions & Answers

Here's what travellers have asked, with answers from Adagio Access Paris Porte de Charenton staff and other travellers.
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Questions? Get answers from Adagio Access Paris Porte de Charenton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Maybe there are new, upgraded rooms to choose from?”
  • hole in microwave door, burnt through.
  • dirty cable mess above bathroom mirror
  • hole in wall,
  • dirty carpets, broken doorstopper, worn paintwork
 of 5 bubbles axispanorama, 30 Dec 2016 | Read review
“We had twin beds which was a surprise, but they were clean and comfy”
 of 5 bubbles sheshe2003853, 18 Oct 2016 | Read review
“Facing the Perif had good views, noise never an issue.”
 of 5 bubbles CeeDee57, 17 Oct 2016 | Read review
“for quiet, better get a room facing the patio ("sur la cour" in french) than the road”
 of 5 bubbles jackyj950, 20 Sep 2016 | Read review
“Some rooms look upon a Cementary, it you do not link this, ask to get other side room”
 of 5 bubbles Meeda_Sam, 23 Apr 2016 | Read review
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