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Sensimar Los Gigantes

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Sensimar Los Gigantes
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2,066 Reviews from our TripAdvisor Community

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Showing 1,911: English reviews
United Kingdom
Reviewed yesterday NEW

I went with my daughter due to my partner not being able to travel at the last minute and we made the most of it. Yes there are some minor issues with this hotel and yes some people will give their own feedback but there were guests in this hotel who return year after year and I can see why....

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Helpful?
Thank UKTallGirl
Reviewed 2 days ago NEW

Rooms are a good standard....clean and bright. The food is appalling.....it is buffet style and it is never hot....in fact they have put a microwave in the dining room with a notice saying if your food is not hot enough please use the microwave. They cannot cater for dietary requirements. My husband as an egg allergy and I'm Lactose intolerant.......was...

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Helpful?
1Thank 62lady
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear guests Thank you for choosing Sensimar Los Gigantes for your holiday and for the time you have taken to reflect your recent experience on TripAdvisor. We regret if your stay at our resort did not completely meet your expectations. You may rest sure that we will forward each of your comments and suggestions to our head of departments in...

Clitheroe, England, United Kingdom
Reviewed 2 days ago NEW

Where to start... On the up we travelled with Thompson. Could not give higher praise for easy flight booking process, clean and on time flight with courteous flight staff, efficient reception in Tenerife airport, clean and comfy transfer coaches. That's where it ends,,, Reception arrival - nice lady, sadly treated us like imbeciles, a warm, sour, white thimble glass so...

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Helpful?
2Thank Jules W
Reviewed 1 week ago via mobile

We visited in October for the second time and have just booked to return end of march We found the hotel yet again lived up to our expectations and beyond. Quiet, lovely views and good service all round. Yes there is the usual stampede for the sun beds but really there is no need there are plenty to go round....

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Helpful?
Thank kizzydog
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear kizzydog, Please let us thank you for visiting Sensimar Los Gigantes again and for taking the time to write this review. The statisfaction of your guests is the highest reward for our efforts, and guests that are returning our main goal. Therefore we are very happy that all our offers and services met your expectations, and your kind word...

Parbold, United Kingdom
Reviewed 1 week ago

I first came to this hotel about 45 years ago when it had a great children's club, and have been frequently over the past few years, but now if course it is adults only which suits me better now. It's the position that is the draw for me, and the rooms and staff are great too, especially on reception. I...

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Helpful?
Thank sheila_atty
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear sheila_atty, Thank you very much for having chosen Sensimar Los Gigantes for your vacation again, and for leaving your impressions here on TripAdvisor. We are very glad to count you amongst our repeating guests, and even more happy that the improvements made during the years met your expectations. Nonetheless, we regret your experience during lunch, and have already passed...

south
Reviewed 1 week ago

However there are some things that they need to address. The rooms are spacious, light and airy, ours was serviced every day to a high standard, we were on the 8th floor. Pool area is quite large but the sun beds are extremely uncomfortable, with a big gap in the back. Food at the pool bar is of a good...

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Helpful?
Thank Lw17
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear Lw17, In first place, we would like to thank you for passing your holiday at Sensimar Los Gigantes. Your review here on TripAdvisor is highly appreciated, as the feedback of our guests helps us to maintain and improve our services and standards. We are glad you overall had a pleasant experience in our hotel, but we absolutely regret the...

Funchal, Portugal
Reviewed 1 week ago

My first time to Los Gigantes and this hotel . It's in a lovely location and on entering the hotel the view from reception is brilliant. Great welcome and easy check in with a drink. I stayed in one of the jacuzzi rooms, very large room and jacuzzi was great. It's directly beneath the dining room but wasn't too bothered...

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Helpful?
Thank ritamillinchip
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear ritamillinchip, We would like to thank you for having chosen Sensimar Los Gigantes for your vacation, as well as for the time you have taken to write this review. The highest reward for our efforts is the satisfaction of our guests, and we are more than happy that we achieved this with you. The main focus of our service...

Derbyshire, United Kingdom
Reviewed 1 week ago

I will start by saying that the room we had on the 8th floor was lovely, wonderful views and very clean and comfortable. Having been to this hotel a few times before but 12 years since our last visit we found it had changed beyond recognition it has gone from a vibrant atmospheric lively hotel to being so quiet you...

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2Thank bradleyd22016
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear bradleyd22016, First of all, we would like to thank you for visiting Sensimar Los Gigantes again after so many years, and for reflecting your impressions on TripAdvisor. We regret that the hotel's services and facilities did not meet our expectations. The last refurbishment has lead to a more contemporary and modern design, which might be not to everybody's taste....

Gillingham, United Kingdom
Reviewed 1 week ago

My wife and I have been visiting this hotel for over 30years in November and January and seen many changes from Thomson to TUI From gold to couples to Sensimar. We stay in a sea view room on the 8th floor but beware it gets very hot in the afternoon. We like to sit on the balcony and watch the...

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Helpful?
1Thank jandj1933
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear jandj1933, Above anything else, we would like to express our gratitude for your repeated visits at Sensimar Los Gigantes, and for your loyalty throughout the last 30 years. We are delighted to read you had another memorable holiday with us, and that you are enjoying every of your visits to the most. Your comments and suggestions will be forwarded...

Worcester, United Kingdom
Reviewed 2 weeks ago

We've visited Tenerife many times, but always previously stayed in the Costa Adeje area. When we arrived at the hotel, the view from Reception was fantastic, as was the view from the pool areas and our room. The hotel was smart, immaculately clean and there was an excellent choice of food for breakfast and evening meal. There weas only a...

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Helpful?
1Thank stuart l
Antonio R, Director de Recepción at Sensimar Los Gigantes, responded to this review

Dear stuart l, Please let us thank you for choosing Sensimar Los Gigantes for your holiday, and for leaving your impressions on TripAdvisor. We are very glad you generally enjoyed your time with us, and that the room, our gastronomic offer and the evening entertainment were to your liking. We regret that you experienced our staff as indifferent, as they...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Pool
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge

Additional Information about Sensimar Los Gigantes

Address: Calle Flor de Pascua, 8, 38683 Acantilado de los Gigantes, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Acantilado de los Gigantes
Price Range: $101 - $240 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sensimar Los Gigantes 4*
Number of rooms: 220
Reservation Options:
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Also Known As:
Los Gigantes Acantilado De
Los Gigantes Hotel Tenerife
Hotel Los Gigantes Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Sensimar Los Gigantes staff and other travellers.
231 questions
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East Boldon, United Kingdom
kent
over a year ago
Bearsden, United Kingdom

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Questions? Get answers from Sensimar Los Gigantes staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a sea view as it is so worth it”
 of 5 bubbles UKTallGirl, 8 Dec 2016 | Read review
“Go to a different hotel.”
 of 5 bubbles 62lady, 7 Dec 2016 | Read review
“Garden room, noise til 12pm. Mattresses, always peel back the sheets and pillow cases before accepting your room.”
 of 5 bubbles 887julesw, 7 Dec 2016 | Read review
“Sea view, but hot on balcony when sun is shining.”
 of 5 bubbles sheila_atty, 2 Dec 2016 | Read review
“In the winter a sea view , summer village facing rooms offer respite from the intense heat”
 of 5 bubbles Lw17, 29 Nov 2016 | Read review
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