The castle rooms and grounds are great and the staff is exceptional. The prices are reasonable when compared to staying anywhere in Edinburgh. Try the falconry excursion they have on site as well. It was a great place for our family of 4 to stay and visit Edinburgh and nearby towns too.
The service was not good. The reception phone often went unanswered as did the room service phone. The room was dirty and we were charged to use the sofa bed (never had that happen before). The staff did very little to make us feel welcome. Given the location we felt isolated. Really not a good option, especially without a car.
This overnight stay was a treat from our family following my two years of ill health and ongoing issues. Castle and grounds are lovely. Booking was made simple and member of staff dealing with our booking did everything she could to get us the dates and room we requested. Check in was simple and straight forward although girl was new and did not know how to direct us to our room but we managed on our own. Room was very clean and had lovely decor. Bed was very comfortable. Service at our evening meal was excellent as was the food apart from my steak which was not the quality of meat I had expected. Great nights sleep with good hot shower in the morning. Breakfast was nice enough but I prefer mine to be cooked to order rather than component parts kept warm in large warming pans. Very good choice though. All in all a very nice short break and would certainly do it again.…
I can not adequately express how displeased I am. I used Dalhousie Castle's own website, clicked on the tab for dining, then chose the evening dining option and from there the Dungeon Restaurant information came up with the option to book a table. I selected the button to dine in that restaurant and received a confirmation on June 1, 2022. Twenty-Five days later I was informed via email there they will not honor that reservation due to that restaurant being reserved for customers staying at their castle. There was not and still is nothing stating that dining in that restaurant is reserved for travelers who've booked a room with them.
Castle and grounds are very well. But best times of this hotel are over. The crew is friendly. The Dungeon restaurant is really nice and the food was good. Breakfast in the Orangery could be better and with more choices and not in buffet but serviced.
What an amazing hotel. Beautiful room with stunning views We were in room 14 and it is massive! Will definitely be back. Would like to see more options on Dungeon restaurant menu and was not much choice of my liking. Well run hotel!
Room was a lot smaller than anticipated, dinner was o.k. but tasteless but the dungeon was quirky. Breakfast was extremely poor the room it was served in was filthy as were the chairs which I really didn’t want to sit on.
We had the Honeymoon suite and it was simply amazing. Grounds, food and staff all perfect! 14th Century Castle is very old but that is the charm of the hotel. Converted to 20 century uses very well. The Dungeon resteraunt is great and the food was spectacular. We walked for miles thru the trees and forest to discover a bit of Narnia. Great place for couples to spend time together.
Visited here recently for a family wedding, venue is stunning although not very disability accessible...but it is a historic castle..... the waiting staff were amazing and during the evening the bar staff were jovial and accommodating. During the day the same could not be said.... it was like we were an inconvenience.. over charged on rounds of drinks... multiple drinks pit through but not ordered. Must do.better
My husband and I spent our first night here in one of the Castle Suites. The suites are HUGE, and very amazing. Our suite had the original well still located inside the room. The grounds were absolute perfection, beautiful in every way. We ate dinner in the Dungeon. The staff was amazing, and the food was delicious. Thank you for making our first night in Scotland so memorable. It is something that we will never forget.