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The Cross Keys Hotel

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1 room 2 adults 0 children
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The Cross Keys Hotel
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66 Reviews from our TripAdvisor Community

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Showing 65: English reviews
Dumfries and Galloway, United Kingdom
Reviewed 9 August 2013

This is a very nice, simple and very friendly place to stay. In some ways it's 'old-fashioned' (which is not intended to be a criticism) because it doesn't try to be something its not. The owner & staff are extremely friendly and helpful, the hotel-dogs are free to roam the property (including the dining areas) which is fine by me...

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Thank Golfingtravellers
allison659
Reviewed 3 August 2013

I stayed here for two nights in July, on a solo business trip, and was made to feel so welcome. The owner, Susan, has got just the right way of being friendly and chatty without being "in your face". She really is a wonderful host(ess), and I felt so comfortable to be there, even as a "solo lady traveller". I...

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Thank allison659
Townsville, Australia
Reviewed 27 July 2013

A lovely, small and intimate hotel apparently once a coaching inn. Heaps of character which modern updates (en-suites and decorations) did nothing to diminish. The hostess, Susan, was warm, friendly and welcoming and an excellent cook. I was invited to join in a local trivia night and had a ball (though the waitress, barmaid and I came a resounding last)....

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Thank greenant343
Lytham St Annes, England, United Kingdom
Reviewed 6 July 2013

Lovely hotel, nice and friendly owner and staff, Oscar and Lily (the two dogs are very friendly) breakfast was superb, food well presented and very tasty, generous portions. Rooms were very clean and well decorated as was the bathroom. A very enjoyable stay. Thank you to Susan O'Hare the owner who made us so very welcome and the locals too...

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Thank Josie B
Melbourne, Australia
Reviewed 12 June 2013

We were booked here as our last hotel was not very good, we received a warm welcome late at night and given a choice of rooms to choose from, we had dinner there and it was lovely, the breakfast was very good and we had a lovely stay there. The place is well worth the visit.

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1Thank Lenderson
Cambridgeshire
Reviewed 21 May 2013

We received a very warm welcome from Sue and her staff, not to mention locals. There is a great community spirit. Our ground-floor room (10) although by the road was very comfortable with warm restful colours, ample toiletries, tea, coffee and comfort. we were not disturbed by the traffic. Little dogs Oscar and Lily also welcomed all visitors, checking us...

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Thank patpagethevineyard
Wakefield, United Kingdom
Reviewed 18 May 2013

Stayed here for a couple of nights over May Bank holiday weekend. Sue runs a great establishment. Room was clean, great facilities etc, all you would expect. Had a really good couple of evenings in the bar, especially on the Saturday for the charity quiz night, Sue is a great host. Food was of a good quality, breakfast and evening...

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Thank RAEMEL1
Inverness, United Kingdom
Reviewed 9 October 2012

Staff were lovely and friendly so were the local people. The room was confortable and cosy although the TV was a bit on the small side (12" screen). Really nice place. The breakfast was very good although the cook should try to source Aultbea black pudding. The evening meal I felt was overpriced for pretty basic fare, but there wasn't...

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Thank MoleandRatty
Kingswinford
Reviewed 1 August 2012

It was not just dog tolerant, but dog friendly. Dogs were allowed free roam and there was access to the yard et the end of the corridor and the service was relaxed, we were allowed an extra room with no extra cost simply because it was available! The food was to die for, good quality meat reasonably priced and there...

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Thank Andy C
Liverpool, United Kingdom
Reviewed 25 July 2012

There is nothing wrong with the food except the price. Charged far too much for what is essentially very basic fare but as they are the only show in town of an evening ....... On the up side the owner is friendly, as are the locals, and the dog Oscar is an internet star. No, he really is.

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2Thank Iain B

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
17C former coaching in is at the top of Loch Ken and on the edge of the Galloway Forest Dark Sky Park. It is set in the centre of the smallest and most picturesque Royal Burgh in Scotland. We have 10 cosy en-suite bedrooms with TV/DVD/Radio and tea and coffee making facilities, a traditional bar with a good selection of Malts and a welcoming log fire and an excellent restaurant specialising in fresh local produce. Wi-fi access throughout Hotel. This is the perfect base to unwind and explore the outstanding natural beauty of South West Scotland. You can enjoy walking, cycling, shooting or stalking, fishing, golf, birdwatching, photography and painting, watersports.........Or just totally relax and do nothing....We welcome well behaved and "dog friendly" dogs. TRADITIONAL HOSPITALITY AT ITS VERY BEST. ... more   less 

Additional Information about The Cross Keys Hotel

Address: High Street, New Galloway DG7 3RN, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > New Galloway
Price Range: $109 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cross Keys Hotel 3*
Number of rooms: 10
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are very good”
Killielad18, 5 Sep 2015 | Read review
“All good as far as i could tell”
Littlewheel, 6 Sep 2014 | Read review
“Pick another hotel.”
ianfisher_128, 31 Aug 2014 | Read review
“we booked 5 rooms and to be honest they all were clean , comfy and spacious .”
GIBBY1050, 6 Oct 2013 | Read review
“My room (the twin under the eaves) was totally silent. Even though it was at the top of the stairs, I wasn't aware of other guests, even though I went to bed early and the hotel was pretty busy.”
allison659, 2 Aug 2013 | Read review
5 of 5