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The Cross Keys Hotel

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65 Reviews from our TripAdvisor Community

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Showing 64: English reviews
Bellshill Scotland
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 16 June 2014

Spent the night in this quaint village hotel after being recommended by friends who'd stayed previously. Cannot fault it, very cheery pleasant welcome, spotlessly clean room, and very comfy bed. Spent the evening in the hotel, with a lovely meal and some drinks in the cozy bar. We both felt very welcomed, especially by Oscar & Lilly the residents dogs.... More 

1 Thank gfarrell67
Norton, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 May 2014

The owner of this hotel is looking to retire and to my mind she will be a great loss to the hotel trade. From the moment I arrived she went out her way to make my stay as enjoyable as possible. Absolutely nothing was too much trouble. The rooms were spotless and the bed was one of the most comfortable... More 

1 Thank Ralphie-ov-Norton
Portsmouth, United Kingdom
Level Contributor
3 reviews
Reviewed 17 March 2014

Stayed here for one night to attend a wedding in the village. Sue the owner was a great host and was very friendly and welcoming. The rooms were clean and comfy and the breakfast was great. I would recommend this hotel if your looking for a friendly,clean,good value for money place to stay. Thanks again sue

Thank Pigsnoseuk
Level Contributor
30 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 November 2013 via mobile

We stayed here for two nights and will definitely be back again soon for another romantic weekend. The Cross Keys is lovely small hotel in the village of New Galloway, in a remarkably beautiful part of the country. Our welcome was warm, the room was spotlessly clean and comfortable, and our meals were fantastic - just what we needed after... More 

1 Thank MalRees
Christchurch, United Kingdom
Level Contributor
2 reviews
Reviewed 7 November 2013

As a biker friendly hotel a group of 12 of us stayed here July 2013, Sue and her staff couldn't be more helpful, they made our stay an experience worth remembering. This group has stayed at venues all over the UK and this rates among the best. Good food, clean comfortable rooms, well kept bar. Ample off road secure parking.... More 

Thank meridenmade
Livingston, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 6 October 2013

i was part of a group of 6 that stayed here and joined in on the quiz night that was held by the locals and we had such a laugh . all are very friendly and welcoming . sue the land lady is an exellent host and her 2 little dogs lily and oscar are very friendly and add that... More 

Thank GIBBY1050
Level Contributor
86 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 September 2013

Stayed for 2 nights towards the end of August. The hotel is in a quiet village and is somewhere homely to stay. If you want the latest vibe then don't stay but if you want somewhere clean, friendly, serving wholesome food then this is for you. Breakfast was really good and the welcome was excellent. Would stay again.

Thank Spoc47
Bradford, United Kingdom
Level Contributor
46 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 21 August 2013

Visited this establishment's restaurant early one mid week evening recently whilst staying in a holiday let in New Galloway. I visited with my partner, and it has to be said that we have never before disagreed more about the food and ambience of a restaurant. Initially we both agreed that the welcome from mine hostess in the hotel's bar was... More 

Thank siefgried
Edinburgh, United Kingdom
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 10 August 2013

We stayed here at the height of the Summer season . It is in a small village in Dumfries and Galloway a fantastic scenic area with lots to do , the walking opportunities are many and varied. On our arrival mid afternoon we discovered the bar did not open until 6pm and were directed to two tearooms in the village... More 

Thank Jylivingston
Dumfries and Galloway, United Kingdom
Level Contributor
104 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 August 2013

This is a very nice, simple and very friendly place to stay. In some ways it's 'old-fashioned' (which is not intended to be a criticism) because it doesn't try to be something its not. The owner & staff are extremely friendly and helpful, the hotel-dogs are free to roam the property (including the dining areas) which is fine by me... More 

Thank Golfingtravellers

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  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Babysitting
Official Description (provided by the hotel)
17C former coaching in is at the top of Loch Ken and on the edge of the Galloway Forest Dark Sky Park. It is set in the centre of the smallest and most picturesque Royal Burgh in Scotland. We have 10 cosy en-suite bedrooms with TV/DVD/Radio and tea and coffee making facilities, a traditional bar with a good selection of Malts and a welcoming log fire and an excellent restaurant specialising in fresh local produce. Wi-fi access throughout Hotel. This is the perfect base to unwind and explore the outstanding natural beauty of South West Scotland. You can enjoy walking, cycling, shooting or stalking, fishing, golf, birdwatching, photography and painting, watersports.........Or just totally relax and do nothing....We welcome well behaved and "dog friendly" dogs. TRADITIONAL HOSPITALITY AT ITS VERY BEST. ... more   less 

Additional Information about The Cross Keys Hotel

Address: High Street, New Galloway DG7 3RN, Scotland
Region: United Kingdom > Scotland > Dumfries and Galloway > New Galloway
Price Range: $115 - $147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cross Keys Hotel 3*
Number of rooms: 10
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are very good”
 of 5 bubbles Killielad18, 5 Sep 2015 | Read review
“All good as far as i could tell”
 of 5 bubbles Littlewheel, 6 Sep 2014 | Read review
“Pick another hotel.”
 of 5 bubbles ianfisher_128, 31 Aug 2014 | Read review
“we booked 5 rooms and to be honest they all were clean , comfy and spacious .”
 of 5 bubbles GIBBY1050, 6 Oct 2013 | Read review
“My room (the twin under the eaves) was totally silent. Even though it was at the top of the stairs, I wasn't aware of other guests, even though I went to bed early and the hotel was pretty busy.”
 of 5 bubbles allison659, 2 Aug 2013 | Read review
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