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Hotel Herisau

Orbitz.comUSD 196*
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Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hotel Herisau
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107 Reviews from our TripAdvisor Community

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Showing 13: English reviews
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Kiruna
Reviewed 3 February 2017

Picking an overnight place in Herisau is really easy since the number of options are quite small (as of writing – only two appears to be bookable online). I booked Hotel Herisau. The hotel is fresh and the room was nicely decorated and had most features you usually want as a traveller, including a well-sorted mininbar. Personally I would have...

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Helpful?
Thank HAND1
TippAR, Manager at Hotel Herisau, responded to this review

We would like to thank you for your feedback. We are looking forward to seeing you again on your next visit. Kind regards, your hotel Herisau-Team

Manson, Washington
Reviewed 30 January 2017

Our room was fairly comfortable and clean. The bathroom had a heated floor and a nice shower. Bring shampoo as it's not included in the room amenity basket. There are limited english TV channels, wifi was included and worked fine. Breakfast was basic, but good. The staff is friendly and helpful. Our only complaint was that our room and the...

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Helpful?
Thank Mansongal
TippAR, Manager at Hotel Herisau, responded to this review

Many thanks for the friendly feedback, we were very happy about it. Gladly we hope to see you again very soon and greet friendly. Your Hotel Herisau-Team

Verona
Reviewed 24 January 2017 via mobile

If you want to waste your time, money, and mood you should go there , no real internet access, very cold in room , even one time slippers only for money )) it's real swiss hobnailed habitacion , but if you want any country extreme , welcome

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Thank igor955
TippAR, Manager at Hotel Herisau, responded to this review

Dear igor 955 We are very surprised by your comment and regret that we could not meet your expectations. We would gladly have heard your reproaches directly in our hotel. We do not feel right about your allegations and can not explain your disappointment, sorry.

Reviewed 8 August 2016

Very enjoyable stay. Ideally place near the town centre and the train station. Staff are friendly and go out of their way to ensure the customer is kept happy. I would stay at this this hotel again. Especially in one of their refurbished rooms. WiFi is good and its included in the price of the room.

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Thank RonMacL
TippAR, Manager at Hotel Herisau, responded to this review

Thank you for your kind feedback. We are happy that you enjoyed it with us and look forward to see you again soon. Sincerely, Your Hotel Herisau team

Nottingham, United Kingdom
Reviewed 2 July 2015

Have stayed here multiple times over the years and never been disappointed, quite European style compared to some of the more traditional Swiss hotels like the Marktplatz, Santis or Landhaus. Only ever have bed and breakfast here and is what you'd expect, rooms are comfortable and clean. TV's have satellite so you can get a limited number of bbc and...

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1Thank HeanorPaul
René W, Manager at Hotel Herisau, responded to this review

Thank you for your positive feedback. We are delighted that you have felt comfortable in our house and hope to welcome you again soon. Best regards, Your Hotel Team Herisau

Israel
Reviewed 14 May 2015

My husband and I stayed at this hotel in early May. We arrived on a Sunday, and the hotel is closed on Sundays. We were given explicit instructions as to how to receive our room, and everything worked like a charm. They are so well organized, and we couldn't have been happier with the hotel. We chose a deluxe room,...

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Thank Rhonab
René W, Inhaber at Hotel Herisau, responded to this review

Thank you very much for your positive feedback. We are pleased, that you felt comfortable with us and hope to see you again, very soon. Best regards your Hotel Herisau-Team

Singapore
Reviewed 11 January 2015

I have visited Herisau, Switzerland twice and both times have booked myself into Hotel Herisau. As Herisau is quite a small town located in the Canton of Appenzel, I must confessed that at times its quite difficult to get a hotel reservation here as this hotel is the nearest to my HQ office , Metrohm Ag. I am pleased with...

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3Thank carotky
Buckinghamshire, United Kingdom
Reviewed 21 November 2014

I visit Herisau regularly for business and I am always very pleased to hear when there is space for me at Hotel Herisau. A friendly welcome awaits from all the staff with smiles and good wishes. The rooms are all very clean and well appointed, warm enough in the winter and cool enough in the summer - the welcome Appenzeller...

Review collected in partnership with this hotel
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Thank Bazzaboy7
Yverdon-les-Bains, Switzerland
Reviewed 7 May 2013 via mobile

The staff was really amazing. I traveled for business and anything we needed was done quickly and with a smile. The only downside way the towels. They are with the logo of the hotel but very old and not really comfortable to use. A bit scratchy.

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1Thank SebsGenolier
Wroclaw, Poland
Reviewed 24 June 2012

I stayed couple times at Herisau , the most time in Herisau Hotel, which is NOT only one in the area. In fact there are other small hotels around e.g. Marktplatz Hotel. Herisau Hotel is conveniently located, in walking distance, however a bit uphill, less than a half a mile from main train station. Hotel's decoration is not very sophisticated,...

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2Thank wodzik

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Breakfast Available

Additional Information about Hotel Herisau

Address: Bahnhofstrasse 14, Herisau 9100, Switzerland
Region: Switzerland > Canton of Appenzell > Herisau
Price Range: $199 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Herisau 3.5*
Number of rooms: 33
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Questions & Answers

Questions? Get answers from Hotel Herisau staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best arrange for a room at the back of the hotel. Very quiet & peaceful”
RonMacL, 8 Aug 2016 | Read review
“We had a deluxe double room,which was great.”
Rhonab, 13 May 2015 | Read review
“the 2nd level room has bigger space area, with an additional sitting area.”
carotky, 11 Jan 2015 | Read review
“Ask for a corner, two sided room (windows on side of building and main street). These are roomy with a nice side view.”
wodzik, 23 Jun 2012 | Read review
4 of 4
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Prices are for 1 room, 2 adults
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