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HOTEL MYSTAYS Ueno East

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32 Reviews from our TripAdvisor Community

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Showing 16: English reviews
Singapore
Reviewed 1 week ago via mobile

My family of 4 stayed here in two standard rooms for a night. The room itself is very clean and the furnishing is pretty new. However room is so small and we hardly have space to walk and put our luggages. The staff at the check in counters spoke English and it is good enough for us to understand each...

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Helpful?
Thank sgpgal
Management response:

Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. We will be working hard to improve our service so that more comfortable stay will be provided to our...

Oxford, United Kingdom
Reviewed 2 weeks ago

The breakfast was very good and the location was about 5-10 mins walk from Ueno station. Room size was as advertised (Standard Queen Room), but is a bit tight if you have 2 people and much luggage - make sure you check the room sizes as rooms in Japan are generally smaller than in western hotels. There's a nice public...

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Helpful?
Thank 666SM666
Management response:

Thank you for the great review of our hotel! We are glad that you enjoyed your stay. And we hope to see you again very soon. Hotel Mystays Uenoeast

Dublin, Ireland
Reviewed 2 weeks ago

Well situated hotel in a good quiet area. No traffic noise whatsoever. Two minutes from Inaricho metro station, eight minutes from Ueno main station. Good sized room. Very helpful staff. Plenty of good bars and restaurants in the area.

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Helpful?
Thank Cloghran59
Management response:

Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. We will be working hard to improve our service so that more comfortable stay will be provided to our...

Reviewed 3 weeks ago via mobile

Room was nice and clean. The bed was comfortable. The location was good and it was safe to walk alone back to the hotel, even at midnight. The staff were very professional and helpful. However, there was some stairs in front of the hotel, as such it will be a challenge for those with big and heavy luggages to walk...

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Helpful?
Thank Constance T
Management response:

"Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again soon. Sincerely,"

Australia
Reviewed 4 weeks ago

I stayed 4 nights at the beginning of Novembervand paid 11,000 yen per night, room only for 2 people booked through booking.com. The property has recently been acquired by Mystays and the rooms appear renovated and in very good condition.. Our twin room was very large with room on both sides of the separated extra sized twin beds to walk...

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Helpful?
Thank Australiafrancophile
Management response:

Thank you for staying with us at Hotel Mystays Ueno East. We hope you could enjoy your stay. We are very grateful for your kind comments. Every staff member at our hotel will strive to provide good service to our guests. We will be working hard to improve our service so that more comfortable stay will be provided to our...

Station Balneaire
Reviewed 18 October 2016

This is a good hotel, very well located in Ueno, nice rooms and completely renewed, All the personal is kind and competent. The negative points about this hotel are: breakfast - can only be taken between 7 and 9 a.m. and it is very far from being continental: in more than a week only twice I had scrambled eggs, no...

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Helpful?
1Thank Jorge P
Management response:

Thank you for staying with us at Hotel Mystays Ueno East. We will train our staff members so that the case like this will not be repeated in the future. It is not possible to undo what had happened, but staff members will try to learn from this. We will be working hard to improve our service so that more...

Geneva, Switzerland
Reviewed 8 October 2016

This hotel has nothing special but it's definitly a good value for money in Tokyo and quite well located in between Ueno and Asakusa. For a raisonable price, the room was clean and comfortable. A good choice

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Helpful?
Thank vinz1
Management response:

Thank you for the great review of our hotel! We are glad that you enjoyed your stay. And we hope to see you again very soon. Hotel Mystays Uenoeast

Rochester, United States
Reviewed 26 September 2016

Our family of 6 stayed at this nice, comfortable hotel located on a quiet street 15 min walk east of the Ueno station on the Yamanote subway line (or 5 min walk north of Inaricho station of the Tokyo metro Ginza line) . There are 5 or 6 steps from street level to the hotel lobby entrance, without a slope...

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Helpful?
2Thank Joseph Y
Management response:

Thank you for staying with us at Hotel Mystays Ueno East. We feel so happy that you could enjoy your stay. Also we hope to see you again. Thank you very much for your comments. Hotel Mystays Ueno East

Chicago, Illinois
Reviewed 22 August 2016 via mobile

We had a layover in Tokyo and thus had a late evening to spend. Instead of staying at an airport hotel, we got to experience some Tokyo nightlife. The hotel is right next to (7 min walk) the airport express train station. It's also next to the Ueno train station area. Lots and lots of bars and restaurants. There is...

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Helpful?
2Thank Julianna312
Management response:

Thank you for your staying and the review our hotel. I'm glad to get to enjoy the stay. We look forward to arriving again.

Geneva, Switzerland
Reviewed 31 July 2016

The MYSTAYS Ueno East - even after the "rebranding" is still my choice of preference when arriving in Tokyo at Narita. I love the calm neighbourhood and the nice Japanese breakfast. Rooms are very small (as usual) but clean. Staff is excellent! Will surely come back!

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Helpful?
2Thank SilkDragonfly
Management response:

Thank you very much for choosing HOTEL MYSTAYS UENO EAST. And we appreciate you taking your time writing to us. We sincerely appreciate your warm compliments. We hope we can serve you again at our hotel in the future. HOTEL MYSTAYS UENO EAST

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Staying in Ueno, Asakusa

Neighbourhood Profile
Ueno, Asakusa
Traces of the history and culture of the Edo (old Tokyo) era remain vividly in Ueno and Asakusa. Spacious Ueno Park is a great place to relax and visit a variety of different museums and galleries. At Ameyoko which starts in front of Ueno station, the grocery stores and clothing shops are crammed alongside fishmongers. It gets particularly busy at the end of the year, when many people go on shopping sprees. The town of Asakusa, developed around Sensoji temple, has many shops selling goods and clothing from old Japan, making it a great place for souvenir hunting. It's also known for various annual festivals, and the whole district gets involved with the huge Sanja Festival in May.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
HOTEL UENO EAST has rebranded to "HOTEL MYSTAYS Ueno East" on April 1, 2016. Famous for its museums, park, and zoo, Ueno is perfect for adults and children alike. Our hotel is just a short train ride from the central business districts of Marunouchi and Ginza and also top tourist destination Asakusa. Of course, there's plenty to do in the area itself with Ueno Zoo, Ueno Park, and legendary shopping street Ameyoko-cho just a short walk away. There's something for everyone in Ueno, be it families and friends travelling together or a businessperson who wants to see one of the most famous parks in the country. ... more   less 

Additional Information about HOTEL MYSTAYS Ueno East

Address: 5-5-6 Higashi Ueno, Taito 110-0015, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Taito > Ueno, Asakusa
Price Range: $79 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HOTEL MYSTAYS Ueno East 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Chisun Hotel Taito
HOTEL MYSTAYS Ueno East Tokyo, Japan
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Questions & Answers

Here's what travellers have asked, with answers from HOTEL MYSTAYS Ueno East staff and other travellers.
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Montreal, Canada
over a year ago

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Questions? Get answers from HOTEL MYSTAYS Ueno East staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check room size before booking.”
 of 5 bubbles 666SM666, 23 Nov 2016 | Read review
“Twin rooms are large and very good value.”
 of 5 bubbles Australiafrancophile, 9 Nov 2016 | Read review
“Westerns better select "Superior" rooms for the space available!”
 of 5 bubbles SilkDragonfly, 30 Jul 2016 | Read review
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