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Sunshine City Prince Hotel
3-1-5 Higashi Ikebukuro, Toshima 170-8440 Tokyo Prefecture
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Avg. AU$286 /night, 1/19 - 1/20
AU$368
per night
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per night
AU$195
per night
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About
#14 of 57 hotels in Toshima
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
The Sunshine City Complex in Tokyo's Ikebukuro district is in a constant state of self-renewal. It is a modern business, shopping and entertainment complex that features the 60-story "Sunshine 60" building, the World Imports Mart, the Culture Hall with a theater and museum, International Aquarium, and the Alpa Shopping Center. Sunshine City Prince Hotels is at the heart of this complex.With its stylish new look, the 1,166-room hotel rises 38 stories above the ground and dips three basement levels below. The Sunshine City Prince provides all the comfort, functionality and genuine hospitality you'd expect from an international hotel.
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Property amenities
Paid public parking on-site
Free High Speed Internet (WiFi)
Coffee shop
Conference facilities
Meeting rooms
24-hour security
Baggage storage
24-hour check-in
Parking
Wifi
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Vending machine
Convenience store
Currency exchange
Gift shop
Non-smoking hotel
Shops
ATM on site
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
Room features
Air conditioning
Housekeeping
Safe
Clothes rack
Refrigerator
Flatscreen TV
Bath / shower
Hair dryer
Wake-up service / alarm clock
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Mid-range
Languages Spoken
English, Japanese
Location
3-1-5 Higashi Ikebukuro, Toshima 170-8440 Tokyo Prefecture
Name/address in local language
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 94 out of 100
94
600 Restaurants
within 0.5 kilometers
Reviews
3.5
1,133 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
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Nestled in the bustling heart of Tokyo, Sunshine City Prince Hotel captivates guests with its stellar location, offering easy access to a plethora of international dining options and shopping delights. While the service and atmosphere garner mixed reactions, many guests commend the cleanliness, highlighting well-kept rooms and efficient washroom facilities.
The hotel's room sizes and decor, however, receive varied feedback, with some visitors finding them to be lackluster and cramped. As for value, opinions are split, with the convenience of onsite amenities winning over some, yet others feel the experience does not justify the price.
Location
Convenient
Atmosphere
Bland
Rooms
Basic
Value
Expensive
Cleanliness
Clean
Service
Inconsistent
Amenities
Satisfactory
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The reception staff were not helpful at all. There were a lot of people in elevators, etc. The cleaning was the worst I have ever experienced! They didn't empty overflowing trash. They took dirty towels but left no new ones. The trash that didn't fit in the overflowing trash can didn't take them. Useless cleaning!! I had to clean myself. The only thing that I feel is good is that there is a shop with a good selection that is open around the clock, there are washing machines and dryers cheaply. There is also a smoking room. You cannot adjust the heat in the rooms yourself and cannot open windows.
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Date of stay: May 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Think twice about Sharif you expect from a hotel before Booking this
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Space might be limited in Japan, but these rooms are ridiculously small for 2 people. We were initially given a room with 1 tiny bed for 2 people, even though we requested ( & paid for ) 2 beds they were reluctant to fulfill our request, eventually got 2 beds on a low floor. There’s no room to put your luggage or even sit down except for the bed. The rooms are not sound-proofed so you can hear all the comings & goings in the hallway & neighbours. It is so stuffy in the room & the air-conditioning doesn’t do much.
Breakfast is a nightmare, not enough tables for such a large hotel.
Dinner is much better as there are several restaurant options to choose from within the hotel or outside.
There are 2 rail stations close by & the shopping mall is under the hotel.
Breakfast is a nightmare, not enough tables for such a large hotel.
Dinner is much better as there are several restaurant options to choose from within the hotel or outside.
There are 2 rail stations close by & the shopping mall is under the hotel.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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If you are staying at this hotel, you have a choice of spacious rooms on the upper floors. The Twin A rooms are the furthest from the elevator hall, and on the upper floors they are quiet, spacious and comfortable with few group guests. The bathroom is so-called Prince Unit because it is so old, but the panoramic floor has been beautifully renovated and doesn't feel very old. I've stayed several times, but I've never felt any problems with housekeeping, and the hotel staff are kind. Even though most of the reviews seem to be for the economy room on the lower floor that is dry, I think we should be prepared to some extent if we stay in the economy room.
It is about a 10-minute walk from Ikebukuro Station, but it doesn't feel too far as there are some shops along the way and an underpass from Nitori's. If anything, it's only slightly troublesome to have to go around to a slightly distant entrance, as the station entrance closes at midnight on the way home. There are limousine buses from Narita and Haneda, and on the route from Narita to Skyliner to Yamanote, the section between Ikebukuro and Nippori is open, so travel is easy. Personally, I would much rather have Sunshine Prince's Panorama Deluxe room than stay in a small, high room in crowded, trashy Shinjuku. It is about the same price, and the convenience of Ikebukuro and Shinjuku as a Tokyo sightseeing base is equal.
It is about a 10-minute walk from Ikebukuro Station, but it doesn't feel too far as there are some shops along the way and an underpass from Nitori's. If anything, it's only slightly troublesome to have to go around to a slightly distant entrance, as the station entrance closes at midnight on the way home. There are limousine buses from Narita and Haneda, and on the route from Narita to Skyliner to Yamanote, the section between Ikebukuro and Nippori is open, so travel is easy. Personally, I would much rather have Sunshine Prince's Panorama Deluxe room than stay in a small, high room in crowded, trashy Shinjuku. It is about the same price, and the convenience of Ikebukuro and Shinjuku as a Tokyo sightseeing base is equal.
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Date of stay: October 2024Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
My family of four stayed at the Sunshine City Prince Hotel on 12/4/2019-12/12/2019. This was the second time we’ve stayed at the Sunshine Prince. Check-in was quick and easy without any issues. Our 2 rooms this year were for the City Floor Twin Room B configuration on the24th floor. We had the twin Type C configuration last year. The additional cost for the B configuration was well worth it. Room B is a traditional side by side bed configuration while Room C is an end to end bed configuration. Room B is also about 50 square feet larger. The beds were firm and 2 pillows were provided per bed. Both pillows were very flat and my wife and I ended up having to use our travel pillows in order to provide adequate support. The rooms had a small desk, a small refrigerator, a small open closet area (in one of the 2 rooms), and a safe. The TV was approximately 32” with just one station that broadcasted in English (NHK). The bathroom had a small counter and a combo shower/tub. Water pressure was very good as was the water temperature. Climate control for the room was not good. There was no way to turn on the AC and there was no ventilation in the rooms so the rooms were constantly warm and stuffy (~75 degrees). Wi-Fi was excellent; we were always able to connect to the internet and we did not experience any dropped connections while we were there. Housekeeping was excellent as was the hotel staff (very friendly and they speak English). Despite our issues with the pillows and climate control, the location of the Prince still makes it an ideal hotel to consider. It’s proximity to the Sunshine Mall (convenience store, restaurants, souvenir stores), the Sunshine Strip (stores, eating establishments, game arcades), and closeness of the subway stations can’t be beat. The Airport Limousine also drops off and picks up directly from the hotel. I highly recommend the Sunshine City Prince Hotel and look forward to staying there again in my future visits to Tokyo.
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Date of stay: December 2019
Value
Rooms
Service
Room Tip: Unless you are on a budget, avoid the twin room C configuration
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Adventurer810214, マネージャー at Sunshine City Prince Hotel
Responded 1 Jan 2020
Thank you very much for your staying at Sunshine City Prince Hotel for twice. And taking the time to rate our hotel. We appreciate your highly and strong recommended.Your expression of our staff's service and location. We are delighted that you feel good during your recently visit( Except the air condition) The management and our staff would like to thank you for the wonderful comments. it really warms our hearts!( look forward to staying there again in my future visits to Tokyo).We will strive to continue improve service in the time to come and double up on our efforts to provide excellent hospitality from a customer perspective. Although, Some areas were not to satisfaction,and would appreciate if you allow us another opportunity to make it right. We look forward to serving you when you come to Japan again! Sincerely,
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the last night, 7 in total. I didn't hold out big expectations, but was pleasantly surprised. We arrived very early hours of the morning after bus dropped us of at Ikebukuro station after a very delayed flight. Eventually found the hotel, quick check in we were up to our room and hit the pillow. On waking was wowed by the most amazing view from our 24 floor window. Yes room small, but used the space well. Desk at the window with TV, kettle, desk lamp & folding mirror. underneath safe & fridge with chair. I booked a twin room thinking this would give us a little more room. Beds really comfortable with 2 down pillows each. Bedside table between with light controls & bed lamp. Cotton waffle night gown & slippers each. Bathroom consists of bath/shower, toilet with all the bells & whistles. toiletries pump bottles of shampoo, conditioner, body wash, soap on tap, cotton tips, 2 toothbrush & paste, 2 combs, 2 shower caps, 2 razors/ cream & combination brush/comb. Everything super clean & bedding/ towels white white. Staff so helpful. Family Mart in the foyer that is 24/7 that has every thing you need. Hotel is in a shopping center and close to Ikebukuro station. So happy with our choice of hotel & will definitely stay here again if we are ever back in Tokyo.
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Date of stay: February 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hotel room was reasonably sized for Japan, clean and well maintained .
Location good for shopping and metro/train station.
We stayed three nights.
Breakfast in this hotel is hopeless. The dining room is too small for the number of people using it. The first morning we queued for 15 minutes. When we eventually got into the dining room there were lots of tables available, albeit all full of previous patrons dishes. Every morning we had to clear our own table.
The popular food tureens were mostly empty and were either slow to replace or were not replaced at all. Cutlery was hard to find or not available. Breakfast juices were not replenished .
On the last day the Matre D's was surely, telling us the restaurant closed at 9 am when we were just arriving at 08.15.
Most of the issues could be avoided if this hotel would employ more staff. By the number of people in the lobby and by the time it takes to get a lift the hotel appears to be fully booked. The hotel seems keen to take their customers money but not to provide a good service in the restaurant.
I put 2 complaints in on line , neither of which deemed a response by the hotel management.
Most of our Wendy Wu tour group offered the same comments about the poor service at breakfast.
Location good for shopping and metro/train station.
We stayed three nights.
Breakfast in this hotel is hopeless. The dining room is too small for the number of people using it. The first morning we queued for 15 minutes. When we eventually got into the dining room there were lots of tables available, albeit all full of previous patrons dishes. Every morning we had to clear our own table.
The popular food tureens were mostly empty and were either slow to replace or were not replaced at all. Cutlery was hard to find or not available. Breakfast juices were not replenished .
On the last day the Matre D's was surely, telling us the restaurant closed at 9 am when we were just arriving at 08.15.
Most of the issues could be avoided if this hotel would employ more staff. By the number of people in the lobby and by the time it takes to get a lift the hotel appears to be fully booked. The hotel seems keen to take their customers money but not to provide a good service in the restaurant.
I put 2 complaints in on line , neither of which deemed a response by the hotel management.
Most of our Wendy Wu tour group offered the same comments about the poor service at breakfast.
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Date of stay: April 2023Trip type: Travelled as a couple
Room Tip: Check with your tour group. Avoid this hotel if possible
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Stayed here for 4 nights in June as part of a Wendy Wu tour.
Rooms are tiny, air conditioning is too hot with only a switch that reads low, medium and high which did nothing to reduce the temperature. Bathroom is so small I’m not sure how my husband took a shower.
There is very little space to hang clothes, just a small rail with 4 coat hangers. They could do with installing some hooks on the wall. I’ve stayed in smaller ship cabins with more space. The view from the window was of the learner driver school across the road.
The welcome dinner was appalling-cold reformed pork in panko, cold fish, cold everything. Inedible.
We ordered a wine and a beer - wine AUD $18.00, beer $13.00 and a hefty $9.40 in service charge.
When we checked in after 8pm we were told all restaurants were closed and could eat at the convenience store. They couldn’t give us any suggestions to eat in Ikebukuro. So we walked there and found something for dinner.
Don’t eat at the buffet restaurant It was not of good quality, with mostly western food that looked like slop.
The breakfast was ok with a lot of choice.
There is a massive shopping mall attached to the hotel with plenty of shops and places to eat.
I wouldn’t stay here again.
Rooms are tiny, air conditioning is too hot with only a switch that reads low, medium and high which did nothing to reduce the temperature. Bathroom is so small I’m not sure how my husband took a shower.
There is very little space to hang clothes, just a small rail with 4 coat hangers. They could do with installing some hooks on the wall. I’ve stayed in smaller ship cabins with more space. The view from the window was of the learner driver school across the road.
The welcome dinner was appalling-cold reformed pork in panko, cold fish, cold everything. Inedible.
We ordered a wine and a beer - wine AUD $18.00, beer $13.00 and a hefty $9.40 in service charge.
When we checked in after 8pm we were told all restaurants were closed and could eat at the convenience store. They couldn’t give us any suggestions to eat in Ikebukuro. So we walked there and found something for dinner.
Don’t eat at the buffet restaurant It was not of good quality, with mostly western food that looked like slop.
The breakfast was ok with a lot of choice.
There is a massive shopping mall attached to the hotel with plenty of shops and places to eat.
I wouldn’t stay here again.
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Date of stay: June 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Room Tip: I wouldn’t eat here again, just POV.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
If you can happily sleep at a room temperature of around 25 degrees Celsius then this hotel would be a great option as everything else is fine.
However, if you’re like me and would prefer a more comfortable sleeping temperature then I would advise you to find another.
There is no thermostat control in the room and apart from requesting a noisy tower fan and/or a sheet to replace the doona there is absolutely nothing that you or the hotel staff can do to adjust the temperature.
Notes:
This hotel stay was booked by our tour operator.
Many of our fellow easy-going travellers expressed similar sentiments.
We stayed in seven 3/4 star hotels during a very recent Japanese tour and all except this one were air-conditioned.
However, if you’re like me and would prefer a more comfortable sleeping temperature then I would advise you to find another.
There is no thermostat control in the room and apart from requesting a noisy tower fan and/or a sheet to replace the doona there is absolutely nothing that you or the hotel staff can do to adjust the temperature.
Notes:
This hotel stay was booked by our tour operator.
Many of our fellow easy-going travellers expressed similar sentiments.
We stayed in seven 3/4 star hotels during a very recent Japanese tour and all except this one were air-conditioned.
Read more
Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Station, shops of every kind within walking distance. A great location.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This hotel is a good choice because of its direct connection to the Sunshine City mall, and a close walking distant to the JR Train Station. However, there are a few things that should be aware of: (1) Rooms extremely small (2) Bathroom does not have much toiletries (ladies, you shall need to bring your own lotion even though there is a hair dryer) (3) No room for iron (4) There is a huge step up from the Bedroom to the Bathroom (don't trip over that!) (5) Bath tub has high entrance that you shall need to climb into that with great care (my wife slipped and felt in their bath tub - their handicap handle did not help!) and the base of the bath tub can get slippery
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Date of stay: February 2023
Rooms
Cleanliness
Service
Room Tip: Small room with strong heater even in their winter time
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We've stayed at sunshine city prince for 4 nights, with a lot to enjoy about and some not so much. first the pros: it is close to a lively district of Tokyo, it is 10 minute walk from Ikebukuro station which lays on 3 different lines, so it makes it easier for you to move around the city no matter where you wanna go. Then, having a mall attached to the hotel (and a Pokemon center for those inclined to visit one) was also quite enjoyable. The 24-hour family mart is also a plus value for the hotel, you can find lots of stuff like hot food, sake and souvenirs. Breakfast was also good and rooms were cleaned daily. Now for the downsides of this hotel: elevators can be slow given the number of rooms they have, there are only 4 going to every floor and 2 reserved for upper floors. There are no baths, which are quite popular in Japan and as everybody said, you can't control a/c.
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Date of stay: March 2024Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We, also, asked the same the question. The answer was not anymore. Yet, we saw an Airport shuttle stopped at the hotel a few days ago. You may want to ask the Hotel Staff just to be sure, though. We were told that the Airport Shuttle was running from the Haneda Airport.
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"It's a very popular hotel with tourist group so book early if plan to stay here. Book directly with hotel can get best rates."Read full review
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PRICE RANGE
AU$186 - AU$291 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
prince hotel sunshine city, prince hotel toshima, prince hotel tokyo, toshima prince hotel
LOCATION
JapanKantoTokyo PrefectureTokyoToshimaIkebukuro / Ikebukuro / Akabane / Itabashi / Nerima
NUMBER OF ROOMS
1,091
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Sunshine City Prince Hotel
Which popular attractions are close to Sunshine City Prince Hotel?
Nearby attractions include Pokemon Mega Center Tokyo (0.09 km), Sunshine 60 (0.09 km), and Sunshine Aquarium (0.1 km).
What are some of the property amenities at Sunshine City Prince Hotel?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
Which room amenities are available at Sunshine City Prince Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Sunshine City Prince Hotel?
Guests can enjoy an on-site restaurant, breakfast, and complimentary tea during their stay.
Is parking available at Sunshine City Prince Hotel?
Yes, paid public parking on-site is available to guests.
What are some restaurants close to Sunshine City Prince Hotel?
Conveniently located restaurants include Nabezo Ikebukuro Sunshine 60th Street, Tokyo Monja Kuraya Ikebukuro, and AIN SOPH. soar Ikebukuro.
Is Sunshine City Prince Hotel located near the city centre?
Yes, it is 0.5 km away from the centre of Toshima.
Are any cleaning services offered at Sunshine City Prince Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Does Sunshine City Prince Hotel offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at Sunshine City Prince Hotel?
The staff speaks multiple languages, including English and Japanese.
Are there any historical sites close to Sunshine City Prince Hotel?
Many travellers enjoy visiting Hozomon (7.1 km), Nezu Shrine (3.8 km), and Yasukuni Shrine (4.5 km).