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ibis Tokyo Shinjuku

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Traveller (407)
Room & Suite (218)
Dining (45)
Overview
  • Excellent21%
  • Very good49%
  • Average24%
  • Poor4%
  • Terrible2%
Travellers talk about
“great location”(117 reviews)
“west exit”(44 reviews)
“welcome drink”(8 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Multilingual Staff
3 Star Hotel
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Offers from ibis Tokyo Shinjuku
Special Offer: UP TO 30% - EARLY BOOKING
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Name/address in local language
Offers from ibis Tokyo Shinjuku
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Rooms
30 Apr.1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,279)
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All reviewsgreat locationwest exitwelcome drinkplatinum membersingle roomsmall roomtrain stationfew minutes walkconvenience storefront desk staffthe ground floorstreet levelopen the windowroom ratenarita expresslate checkwestern food
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181 - 185 of 837 reviews
Reviewed 6 February 2017

Other than the fact that the location was good, pretty near to Shinjuku station and major malls. Otherwise the single rooms are very tiny and the walls are very thin. I could hear people talking along the corridors very clearly. Smoking rooms are in such...More

Review collected in partnership with Accorhotels.com
Thank a3536
Response from IbisShinjukuTokyo, Guest Relations Manager at ibis Tokyo ShinjukuResponded 27 April 2017

Dear a3536, Thank you for your comment at our TripAdvisor site. As you already said our location is at a really good point in Tokyo, with all the things you need around the hotel in walking distance. I'm very sorry to learn that we haven't...More

Reviewed 3 February 2017 via mobile

I stay here for 2 nights. The room is quite big in compare to other Ibis hotels I've ever stayed in Singapore or Indonesia. The location is in Shinjuku, only a walk away from Shinjuku station and many shopping stores around the hotel as much...More

1  Thank Gracie_0711
Response from IbisShinjukuTokyo, Guest Relations Manager at ibis Tokyo ShinjukuResponded 3 May 2017

Dear Gracie_0711, Thank you for telling us the experience you made with us. We are glad you liked our location in Shinjuku near the Station and all the different Connivance stores. I'm sorry that we had the night the high priced room rate, it could...More

Reviewed 1 February 2017 via mobile

This hotel is clean and has a great location and service. However, do yourself a service and avoid the smallest rooms as they don't have a window or any good natural light and that can lead to a slight feeling of claustrophobia. Among other points...More

2  Thank bel_alcat
Response from IbisShinjukuTokyo, Guest Relations Manager at ibis Tokyo ShinjukuResponded 27 April 2017

Dear bel_alcat, Thank you for your kind words towards our hotel. We are very sad that we couldn't meet your expectations in total. Right now we held a renovation in our property so we start to change that problem with the window as well as...More

Reviewed 27 January 2017

Excellent location just down the road from Shinjuku station and bus terminal. Friendly and helpful staff. Clean cosy rooms. Vending machines and ice machines on floors. Well priced for Tokyo rooms. Plenty of food and shopping areas close by.More

Review collected in partnership with Accorhotels.com
1  Thank Dave T
Response from IbisShinjukuTokyo, Guest Relations Manager at ibis Tokyo ShinjukuResponded 18 June 2017

Dear Dave T., Thank you very much for the nice words towards our property and please excuse my late reply. We are happy that you liked your stay with us as well as the convenience location near the Subway and JR Station Shinjuku. Our Environment...More

Reviewed 27 January 2017 via mobile

1) Bad service, I have make reservation for twin room non-smoking, the price is including one adult and one child 14age, actually over 12age is need pay for adult price, I have reservation email from Hotel.com for approval, front desk cannot accept my booking, he...More

2  Thank Yvonne M
Response from IbisShinjukuTokyo, Guest Relations Manager at ibis Tokyo ShinjukuResponded 27 April 2017

Dear Yvonne M, thank you for your comment to our property, even you aren't satisfied at all. I'm very sorry that we haven't meet the expectation you booked though the third service hotels.com. As our hotel policy said a child over 12 years is already...More

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Best Value Properties in Shinjuku, Japan
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About
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Hotel Amenities
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Details
Price range
USD 103 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 103 - USD 234 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Smoking rooms available
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Traveller (407)
Room & Suite (218)
Dining (45)
Pool & Beach (2)
Amenities (10)
Business Centre & Event Rooms (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
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Hachioji
5 March 2018|
Answer
Response from IbisShinjukuTokyo | Property representative |
Dear Valued Guest Thank you for letting us know your mail issue. If you are not able to send it again, I recommend you to contact your mail account service provider for any support. Otherwise we are also happy to receive... More
0
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Google Translation
Esperanza_7
4 March 2018|
AnswerShow all 6 answers
Response from Daniel Khoo L | Reviewed this property |
(1) Yes, I made myself hot tea or cocoa every morning before going down for breakfast from room. (2) Yes, I requested before. (3) I was in another hotel and I checked my luggages a day before. I did the exact thing before I... More
1
Vote
Hachioji
26 February 2018|
AnswerShow all 6 answers
Response from ibis_T0ky0_Shinjuku | Property representative |
Dear Hachioji, Regarding your inquiry,Please contact to below address. H8620-FO1@accor,com When we receive your e-mail we will reply back you with map. Best Regards, Reception
1
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Google Translation
Room Tips
"Ask for a quiet room away from the street and back alley."
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"Rooms do not have far view, try choose quieter floor away from the lift lobby."
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"Higher floors to avoid the noises"
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"My triple room coming in full spec.Nothing comment!"
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