We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Keio Plaza Hotel Tokyo

Save
Traveller (2013)
Room & Suite (1121)
Storyboard
Overview
  • Excellent39%
  • Very good46%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“main tower”(183 reviews)
“glass court”(67 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Keio Plaza Hotel Tokyo
Offers & Announcements: Try Our Wedding Kimono
Hotel deals
Contact Info
Name/address in local language
Offers from Keio Plaza Hotel Tokyo
Offers & Announcements: Try Our Wedding Kimono
Hotel deals
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"}}
Reviews (4,326)
There are newer reviews for Keio Plaza Hotel Tokyo
See the most recent reviews
Filter reviews
2,562 results
Traveller rating
1,029
1,032
337
86
78
Traveller type
Time of year
LanguageEnglish
More languages
1,029
1,032
337
86
78
Show reviews that mention
All reviewsmain towerglass courtplaza premier roomluxe loungeshinjuku stationsouth winghuge hotelconvenience storerenovated roomhotel restaurantsairport limousine busbusy hotelconvenient locationwest exitmt fujisushilarge room
FilterEnglish
Updating list...
941 - 945 of 2,562 reviews
Reviewed 15 April 2016

4.5 stars.... very nice rooms in new tower, smaller but OK rooms in south tower, great location near Shinjuku station good selection of restaurants, usually better value than other hotels in area (Hyatt, Hiltion) 2 stars .... Pet peeve - the fitness center access is...More

Thank ramon c
Response from KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel TokyoResponded 25 April 2016

First of all, we are honored that you chose the Keio Plaza Hotel Tokyo amongst the many hotels in Shinjuku. We also want to thank you for your recent review on TripAdvisor. We greatly appreciate the encouraging comments made in your precious review as well...More

Reviewed 15 April 2016

This hotel is near the Metropolitan Government Building. It is within easy walking distance of the South Exit of Shinjuku Railway Station. The rooms are very comfortable and there are good amenities. Within walking distance are very good restaurants of varying prices and shopping. My...More

Thank Jan M
Response from KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel TokyoResponded 25 April 2016

Thank you for your recent review of the Keio Plaza Hotel Tokyo on TripAdvisor. We greatly appreciate your taking the time to offer details of your experiences during your stay with us and your honest impressions of our hotel. We are pleased to hear you...More

Reviewed 14 April 2016

We stayed at Keio Plaza in Shinjuku and we were pleasantly surprised by the size of our room! The hotel upgraded us and we had a room that was approximately 175 sq. ft. The hotel is a bit far from places (about 15 minutes walk...More

1  Thank marianchew0326
Response from KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel TokyoResponded 25 April 2016

Thank you very much for staying at the Keio Plaza Hotel Tokyo. We truly appreciate your taking the time to offer your comments, and we are so pleased that you had a enjoyable stay with us. Regarding elevator security, we have guest rooms on our...More

Reviewed 14 April 2016

Very nice hotel friendly helpful staff everything well organised nice rooms with comfortable beds shops nearby for snacks and drinks cheaper than using mini bar we visited Tokyo to watch my son in law run in the marathon which started right outside the hotel. The...More

Thank Denise F
Response from KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel TokyoResponded 21 April 2016

Thank you for endorsing the Keio Plaza Hotel Tokyo on TripAdvisor. We are glad to know you enjoyed the hotel so much. Our staff are always doing their best to offer friendly and efficient services in order to satisfy our guests needs. We look forward...More

Reviewed 12 April 2016

i spent four nights at the Keio Plaza Hotel Tokyo as part of a tour of Japan. Despite being a huge hotel, it is well organised and well managed. Rooms are of a quite reasonable size considering Japanese standards and there is sufficient space for...More

1  Thank claudiac67
Response from KeioPlaza, フロント オフィス マネージャー at Keio Plaza Hotel TokyoResponded 25 April 2016

We are so grateful for your feedback, and we thank you for taking the time to offer your impressions of your stay with us at the Keio Plaza Hotel Tokyo on TripAdvisor. We greatly appreciate your providing us details of your positive experiences during the...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Room Service
Pool
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Pool
Details
Price range
USD 219 - USD 491 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Shinjuku
#5 Family Hotel in Shinjuku
#6 Luxury Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 219 - USD 491 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Business Hotel in Shinjuku
#5 Family Hotel in Shinjuku
#6 Luxury Hotel in Shinjuku
#6 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Smoking rooms available
Add Photo Photos
Traveller (2013)
Room & Suite (1121)
Dining (213)
Pool & Beach (11)
Business Centre & Event Rooms (7)
Amenities (7)
Family and Play Areas (5)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
binh thuy d
20 April 2018|
AnswerShow all 4 answers
Response from llh161 | Reviewed this property |
As the room is more than 15,000 YEN you have to pay the 200 YEN per person per night, this is on TOP of the Govt consumption tax and service charge. If you hotel room is below 10,000 YEN you don’t have to pay the room tax... More
0
Votes
Poohhunny
25 March 2018|
Answer
Response from petaling | Reviewed this property |
they can fit a rollaway bed in either
0
Votes
Stanly S
25 March 2018|
AnswerShow all 4 answers
Response from ccyy4 | Reviewed this property |
Hi, the website only lets you select to add children under the age of 5. This is pasted from the FAQs section of their site: Q. Do you offer special rates for children? A. A child aged 5 and under can stay for free per... More
0
Votes
Room Tips
"Book in advance if possible, make requests if needed. Staff will accommodate."
Read review
"Try to get a new room in the Main Tower"
Read review
"Rooms in the Main tower is better as it is new compared to the renovated wing (south tower)."
Read review
"The luxury rooms from floor 35 and up."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing