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Traveller (2534)
Room & Suite (1081)
Dining (358)
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Overview
  • Excellent56%
  • Very good33%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“marble lounge”(74 reviews)
“junior suite”(106 reviews)
Hotel website
Name/address in local language
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Hilton Tokyo
Special Offer: Advance Purchase
Hotel deals
Offers from Hilton Tokyo
Special Offer: Advance Purchase
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Rooms
2 Jul.3 Jul.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,943)
There are newer reviews for Hilton Tokyo
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3,452 results
Traveller rating
2,046
1,056
241
72
37
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LanguageEnglish
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2,046
1,056
241
72
37
Show reviews that mention
All reviewsthe executive loungemarble loungejunior suiteshinjuku stationshuttle busgold memberbreakfast buffetconcierge deskcomplimentary shuttleexcellent hotelnarita airportshuttle servicean upgradebusy hotelbusiness districtthe hotel offersmount fuji
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911 - 915 of 3,452 reviews
Reviewed 5 November 2016

I really enjoyed the executive lounge. The ability for you to go in and grab some snacks really helps make your stay more enjoyable. The hotel is a 10 minute walk from Shinjuku station and they do provide a complimentary shuttle service 3 times an...More

Review collected in partnership with Hilton Hotels & Resorts
1  Thank MatchaGreen85
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 17 November 2016

Thank you very much for your kind review of our hotel. We are very glad to hear that you and your family enjoyed our location, and we hope that you will consider us again for your future visits to Tokyo. Once again, thank you very...More

Reviewed 4 November 2016

shin juke is one of the best locations in Tokyo to stay at. Ther are many great places to eat at for reasonable prices. Access to multiple public transport ion systems, Is excellent. It has been my favorite hotel in Tokyo for over 20 years.More

Review collected in partnership with Hilton Hotels & Resorts
Thank Susumu A
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 17 November 2016

Thank you for taking the time to provide us with your feedback. We are glad to hear that you enjoyed our location and the service provided by our team. This feedback is very valuable to us, as we all strive to exceed our guests expectations...More

Reviewed 4 November 2016

I am very happy with my stay in Hilton hotel, Tokyo. The free shuttle bus is convinence and the staff members are helpful. The only thing I would complain is that the cleaner didn't clean the room completely.

Review collected in partnership with Hilton Hotels & Resorts
Thank yaqiongc2016
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 17 November 2016

Thank you for choosing to stay at Hilton Tokyo and we are glad to hear that you enjoyed your time with us. We hope to welcome you back again soon.

Reviewed 3 November 2016

We've just had an eight-night stay in this hotel and it was magnificent from start to finish. The staff wee attentive, polite, helpful and friendly at all times. Our suite had fantastic views over Shinjuku and I could see Mount Fuji from my bed. The...More

1  Thank Richard M
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 17 November 2016

Thank you providing us and other readers with such a detailed review of Hilton Tokyo. I am glad to read that our team were able to show you their usual generous Japanese hospitality. The hotel is conveniently located to Shinjuku station either by a 8...More

Reviewed 2 November 2016 via mobile

The King City Suite I booked was decent for the price. This review is about the service from the concierge. I emailed the concierge about 2 weeks before my stay in October for restaurant reservations and received no response. ZERO response! I'm very disappointed in...More

7  Thank Jacktseng1377
Response from Hotel R, Hilton Tokyo at Hilton TokyoResponded 17 November 2016

Thank you for your generous post and we are glad that you enjoyed your stay at Hilton Tokyo. We are delighted to hear that our team were able to assist both you during your stay at Hilton Tokyo, and we certainly hope you will choose...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Indoor pool
Details
Price range
USD 276 - USD 480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 276 - USD 480 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Shinjuku
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
Room types
Non-Smoking Rooms, Suites, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (2534)
Room & Suite (1081)
Dining (358)
Pool & Beach (24)
Amenities (92)
Business Centre & Event Rooms (21)
Family and Play Areas (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
15 June 2018|
AnswerShow all 2 answers
Response from Hotel Services R | Property representative |
Warm greetings from the Hilton Tokyo. Thanks for reaching out to us. Please contact our concierge team and we are happy to assist you with any sightseeing tours. We are deeply sorry that we cannot put the email address and... More
0
Votes
Google Translation
Room Tips
"Didn't notice a difference between garden and city view rooms"
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"Hotel being renovated this year, check status of rooms."
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"Higher floors have great views"
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"I would pay extra for a deluxe room."
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