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Hilton Tokyo

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3,763 Reviews from our TripAdvisor Community

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Showing 2,605: English reviews
Singapore
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 12 February 2015 via mobile

The hotel is very large with many guests. We got the use of the Executive Lounge which was the real highlight of the stay. The rest of the hotel is nothing special. The restaurants are very expensive even by Tokyo standards. There is really nothing close to the hotel, although the main part of Shinjuku is walking distance away. There... More 

Helpful?
1 Thank thesaint9
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your feedback and we are glad to hear that you enjoyed access to our Executive Lounge. The hotel often receives positive feedback about its location in central Shinjuku, located next to the City office, and of course within reach of many tourist attractions in the city. We also regularly compare our pricing to other hotels... More 

Changhua, Taiwan
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 11 February 2015

I stayed at this property simply because I am a Hilton Gold member. I usually don't mind even if I have to pay more at a Hilton property because I know that I will get room upgrades, or other benefits as a Gold member. But Hilton Tokyo doesn't provide any room upgrade and lounge access for Gold members, both of... More 

Helpful?
3 Thank Travel_junkie294265
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest As an Hhonors member of Hilton Hotels & Resorts, I thank you for taking the time to provide feedback about your recent stay with us. We endeavor to provide our loyal guests with their respective benefits, and to avoid any disappointment we always encourage our Hhonors members to book their room category of choice, particularly in a busy... More 

Provo, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 10 February 2015

Being my first trip to Japan was daunting. The staff at Hilton treated me in such a way that I felt secured and taken care of. They tried to inform me of anything I could possibly need which made it so that I did not have to worry about figuring out shuttle times, how to get around, and how to... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Gabriel G
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for sharing your experience with the travel community and we are delighted to hear that you felt so comfortable staying with us. The hotel team work very hard to ensure that despite a large property, we do our utmost to engage with our guests and try and offer them a home away from home. We sincerely... More 

Shanghai, China
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 February 2015

Very quiet and confortable hotel, with excellent prestations . Very convenient location close to Shinjuku Station and well deserved by the hotel shuttle. Excellent for business purpose stay. Recommended as well for non-business stay, such for couples' romantic stay.

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
3 Thank Sandra H
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for providing the traveler with another great comment about the hotel - we appreciate you taking the time to share your positive experience with us and on behalf of the team we look forward to welcoming you back again in the near future. With Thanks Nathan Cook Director of Operations More 

Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 9 February 2015 via mobile

The location of this hotel is perfect for a visit to Tokyo as it's about a 10 minute walk to Shinjuku station and the heart of the entertainment district. The rooms were well appointed although, if you want a bathtub, you may need to request it as we were traveling with another couple and their room had one and ours... More 

Helpful?
1 Thank MelissaT833
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for writing to us about your stay at Hilton Tokyo. We are glad to hear that we could be of assistance although I appreciate your constructive comments. Our restaurant pricing is regularly compared to the Tokyo market and our competitors and I apologize if this was not to your satisfaction. We are also of course more... More 

San Bernardino, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 February 2015

Located in a very convenient location, and very nice. Several good restaurants are in walking distance. Also the shuttle to Shinjuku Station was a big help. The staff was very helpful and kind. My only complaint was the room lacked free coffee, but that is more nit-picking than anything. I would recommend this place for anyone wanting an enjoyable, no-hassle,... More 

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
1 Thank Michael H
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your review and delightful comments about the hotel and services. We sincerely hope that you will choose to stay with Hilton Tokyo on your next visit to Japan. With Thanks Nathan Cook Director of Operations More 

London, United Kingdom
Level Contributor
122 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
Reviewed 8 February 2015

Booked on basis of location - ideally placed for station - and value for money as Toyko is expensive! Rooms small but quiet and acceptable with comfortable bed. Bathroom tiny for two, but it was functional. Club lounge on top floor for breakfast and cocktail hour reasonable, with ok selection of hot snacks and canapes, good choice of drinks including... More 

Helpful?
2 Thank Fanoir_Adams
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for taking the time to write to us offering an honest review of your experience. We certainly strive to provide an experience for all of our guests to Tokyo and we are glad that overall you enjoyed your stay with us. On behalf of the team we look forward to welcoming you back again in the... More 

Sydney, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 February 2015

This is our forth day, two more nights and onto HK before returning home. It's been sometime since I stayed at any Hilton hotel. In other countries, I've stayed at the Mandarin, Fourseasons and others. My family want to thank all the executive lounge staff for making us feel so welcome! We will definitely return and this will be our... More 

Helpful?
2 Thank foodiehk2014
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest We are delighted to hear that you have enjoyed your stay at Hilton Tokyo and we appreciate your kind comments about our Executive Lounge team. We sincerely hope you will choose to stay with us again, and of course Hilton Hotels & Resorts in the future. With Thanks Nathan Cook Director of Operations More 

Basel, Switzerland
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 February 2015

An excellent hotel, located at 15 min walking distance from the Shinjuku station. Rooms were very clean quiet, with a nice view over Tokyo. The breakfast was very good. Will certainly use this hotel again

Review collected in partnership with Hilton Hotels & Resorts

Helpful?
2 Thank Corbuso
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest We appreciate you sharing your feedback with other travelers and we are glad to hear that you found the hotels location convenient for your stay. As many of our guests are aware, we have a complimentary shuttle service from nearby Shinjuku station, and of course many of our guests choose to travel directly to/from the hotel via Airport... More 

Oldenburg
Level Contributor
86 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 1 February 2015 via mobile

A good business hotel in the heart of Shinjuku. Clean and spacious room with a great view. Breakfast is being served in the Lobby Area which is not really convenient because of the hassle near the entrance. Staff is friendly and helpful . Quality of W - Lan Connection in the room ( 1.700,- Y) is poor when using more... More 

Helpful?
2 Thank honestgerman
Nathan C, Manager at Hilton Tokyo, responded to this review

Dear Guest Thank you for your feedback and comments about our breakfast and internet services. We appreciate you taking the time to share your experience with us and hope that you may choose to stay with Hilton Tokyo again in the near future. With Thanks Nathan Cook Director of Operations More 

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: American, Steakhouse, Seafood, Australian
Zatta
Zatta
Cuisines: Bar, Wine Bar
Dynasty
Dynasty
Cuisines: Chinese
Tavern Ikagin
Tavern Ikagin
Cuisines: Japanese
No photo provided
Japanese Cuisine Musashino
Cuisines: Japanese, American
No photo provided
Le Pergolese
Cuisines: French
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $339 - $827 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Expedia, Hilton EMEA, Travelocity, Agoda, Cheap Tickets, Odigeo, JAPANiCAN, Rakuten and Jetsetter so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Business Hotel in Shinjuku
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo staff and other travellers.
111 questions
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See all questions (111)

Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“sure an excellent hotel.”
 of 5 bubbles F4023NZalbertos, 3 Dec 2016 | Read review
“Room over tennis court is quiet.”
 of 5 bubbles localworldtraveler, 1 Dec 2016 | Read review
“high floors on shinjuku station side”
 of 5 bubbles Fabriziux83, 28 Nov 2016 | Read review
“Higher up rooms appear to be quieter;”
 of 5 bubbles ralphwilhelm1, 28 Nov 2016 | Read review
“The Executive Junior Suites had plenty of room to spread out”
 of 5 bubbles AdelaideArchitect, 21 Nov 2016 | Read review
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