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Hilton Tokyo

Rakuten TravelUSD 251*
View Deal
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 666*
USD 251*
Great Deal
USD 255*
USD 257*
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Hilton Tokyo
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4,060 Reviews from our TripAdvisor Community

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Showing 2,825: English reviews
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A TripAdvisor Member
2 reviews
Reviewed yesterday NEWvia mobile

This is more like a 4 star hotel. Rooms are small and beds are very uncomfortable. Service is hit or miss. The fitness centre is the worst I have experienced in any 5 star hotel and the massage very average. Location wise it is a 7/10 as to get anywhere you will have to use a taxi or rail service....

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Thank A TripAdvisor Member
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 13 March 2017

My second stay here – Still exceptional in every way. Some new Hotel staff stars and stand out performers Ernesto and Rinna Hotel guest relations brilliance, friendly, accessible and savvy ! You’re in excellent hands here. It was January -1 degree outside at times, yet warm and tranquil and fully catered inside. The executive lounge was again perfect and absolutely...

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2Thank Opportunistic0000
About Hotel's Favourite Review
Hotel R, Hilton Tokyo at Hilton Tokyo, responded to this review

Thank you very much for your kind review of our hotel. We would like to also thank you for all of your nice comments about our hotel and also the valuable information for the other customers. We are pleased to hear that you had a fantastic stay with us at the Hilton Tokyo, particularly in reference to Executive Lounge and...

Philadelphia, Pennsylvania
Reviewed yesterday NEWvia mobile

Everything here was excellent: the executive lounge is excellent, the hot tub excellent. Only minor comment: would be nice to have more weight-lifting options in gym: only a bench with free weights and 1 bench press - all new and clean.

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Thank Work_Travel_13
Australia
Reviewed yesterday NEWvia mobile

My friend and I just came back from our 6 day trip to Tokyo. Thoroughly enjoyed the trip and one of the reasons is because of the good nights sleep at the Hilton. We stayed in a deluxe twin room on the 25th floor. The rooms were spacious by Japan standards. It was clean and comfortable to stay in. This...

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Thank Ai Phuong T
San Francisco, California
Reviewed yesterday NEWvia mobile

Good location. Your typical busy touristy Hilton Property Ernesto was great at check in and very professional Overall had a good stay .Wish our room was on a higher floor or at least had a better view. Conveniently located from the shinjuku train station and hotel runs a shuttle every 20 min

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Thank koolD187
Toluca Mex
Reviewed 2 days ago NEW

Very good service, since the arrival everyone at the hotel seem to care about the service. We stayed at floor 29 on a QS room, with a very nice view of the city. Room is not too big but very clean and enough amenities and a mini-fridge, flawless internet service. We had access to the Diamond lounge which has a...

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1Thank Blur_78
Burbank, California
Reviewed 2 days ago NEWvia mobile

Started our trip in Tokyo and stayed at this Hilton property in Shinjuku. Easy access to subway, taxis are easily available at the lobby and the staff are non other than superb and wonderful with customer service. They really want to make sure you are taken care of from the moment you check in to the time you check out....

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Thank mscanastra
Toronto, Canada
Reviewed 2 days ago NEWvia mobile

Great location Spacious rooms Helpful staff Superb restaurants (kids under 4 eat for free at the breakfast buffet) $20 for a bottle of Sapporo at the hotel bar is a little steep Free shuttle to and from the station

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1Thank Royal_Britannia
Durham, United Kingdom
Reviewed 3 days ago NEWvia mobile

Hilton Tokyo has earned the title of my favourite hotel in the world. Not only is the hotel and restaurant(s) stunning but the service is outstanding. We booked two nights to start our honeymoon in Japan. We were greeted at the hotel and told that we had a complimentary upgrade to a suite with executive lounge access. When we arrived...

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1Thank jmclevine
Liverpool, United Kingdom
Reviewed 3 days ago NEW

Brilliant stay- location, service and facilities. Just a 5 minute walk to Shinjuku station- possibly the busiest one in Tokyo. Multiple options to travel to Tokyo station. Polite and helpful staff, felt very welcome. Compared to the arrogant Hilton staff in USA and the indifferent ones in UK, this was a very welcome change. Planning to go back to Tokyo...

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Suresh63

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07/05/2017 08/05/2017
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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
Metropolitan Grill
Metropolitan Grill
Cuisines: Steakhouse, American, Seafood, Australian
Dynasty
Dynasty
Cuisines: Chinese
Dynasty
Dynasty
Cuisines: Chinese
Zatta
Zatta
Cuisines: Bar, International, Wine Bar
Junisoh
Junisoh
Cuisines: Japanese, Sushi, Asian, Healthy
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Tokyo boasts market leading contemporary guestrooms, spectacular bars and restaurants and one of the finest health clubs in the city. Enjoy Tokyo's most popular location - Shinjuku, with easy access to JR Shinjuku Station and direct access from the hotel to the Tokyo Metro (Subway). Follow us on facebook Hilton Tokyo (Official) ... more   less 

Additional Information about Hilton Tokyo

Address: 6-6-2 Nishishinjuku, Shinjuku 160-0023, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shinjuku > Shinjuku
Price Range: $352 - $902 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hilton Tokyo 4.5*
Number of rooms: 810
Reservation Options:
TripAdvisor is proud to partner with Rakuten, Booking.com, Hotwire, Orbitz, JAPANiCAN, Hotels.com, Expedia, Travelocity, Cheap Tickets, Agoda, HotelsClick, getaroom.com, Ctrip TA, TripOnline SA, Cancelon, Jetsetter and HotelQuickly so you can book your Hilton Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Tokyo Hotel Shinjuku
Hilton Hotel Tokyo
Hilton International Shinjuku
Shinjuku Hilton
Hilton Tokyo Shinjuku
Hotel Style:
#2 Family Hotel in Shinjuku
#2 Luxury Hotel in Shinjuku
#2 Romantic Hotel in Shinjuku
#2 Business Hotel in Shinjuku
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Tokyo staff and other travellers.
130 questions
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Questions? Get answers from Hilton Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ring the hotel prior to arrival and request a nice room”
EnjoyEating88, 18 Apr 2017 | Read review
“Try for the higher floors”
suprasad1952, 18 Apr 2017 | Read review
“Higher Level floors”
cbed90, 16 Apr 2017 | Read review
“Higher Floors have some great views of the city”
karunnikhil, 15 Apr 2017 | Read review
“high floor away from elevator for quiet”
brian790, 15 Apr 2017 | Read review
5 of 5
Rakuten Travel
USD 251* /night
View Deal
Booking.comUSD 255
JAPANiCAN.comUSD 257
TripAdvisorUSD 253
View all 18 deals
*Disclaimer
Prices are for 1 room, 2 adults
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