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Citadines Shinjuku Tokyo

2,188 reviews
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Traveller (771)
Room & Suite (581)
Dining (26)
Overview
  • Excellent51%
  • Very good41%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“small kitchen”(70 reviews)
“minute walk”(176 reviews)
“the sofa bed”(33 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Fitness centre
Kitchenette
Concierge
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (2,188)Write a Review
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All reviewssmall kitchenminute walkthe sofa bedserviced apartmenthot platesubway stationmarunouchi linelaundry roomshinjuku gyoen national gardenmain shinjukugood sizesmall restaurantsjapanese standardsquiet areastayed here for nightslots of restaurantshotel room
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601 - 605 of 1,632 reviews
Reviewed 24 February 2016 via mobile

My husband and I stayed here for 7 nights in Oct 2015. In the heart of Shinjuku the location is fantastic, close to a heap of city highlights and only a 10 minute walk away from a station. The hardest thing with Shinjuku station is...More

1  Thank Jessica R
Reviewed 18 February 2016

Hotel is located one station away from Shinjuku station. Requires a 10mins walk from the train station. The room is well equipped with a sofa n coffee table and a small kitchen. There are some restaurants along the way to the hotel from the train...More

1  Thank WynnTLY
Reviewed 18 February 2016

The hotel is situated in a peaceful part of Shinjuku about 20 minutes walk from the main station. Immaculate accomodation with excellent sound insulation. Staff were vrey efficient. Our Premier double room had outstanding storage space.

1  Thank StewCam
Reviewed 18 February 2016 via mobile

I used to stay in this hotel (a few times) whenever I come to Japan and even for tokyo marathon and the staff then were professional, calm and less loud. I m not saying they are not professional now, they still are but the tone...More

3  Thank Valerie_Valter
Reviewed 17 February 2016

Loved the combination of the location, staff and price. Rooms were a tight squeeze but I did have an awkward number of people in one room (3). However, I was at the Citadines for 2 nights, and I definitely enjoyed my stay. Do recommend

Thank mark c
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 133 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 133 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (771)
Room & Suite (581)
Dining (20)
The Hotel (PRE-RENOVATION) (22)
Amenities (8)
Restaurants and Bars (PRE-RENOVATION) (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
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Soha S
12 February 2018|
AnswerShow all 4 answers
Response from Spacecrew | Reviewed this property |
We used Sagawa Conveniently located at the Tokyo Information Centre in the Shinjuku Express Bus Terminal. Cost us A$60 to leave 2 large suitcases for 5 days for collection at Narita Airport on the day we flew out - too... More
0
Votes
geordiesunseeker
31 January 2018|
AnswerShow all 5 answers
Response from ian111112016 | Reviewed this property |
The staff at citadines will definetly be able to help you with this. They have a lot of knowledge and go out of there way to help. Will even show you on a map. Have a great holiday. We loved it. 👍
2
Votes
luckycanadian63
28 January 2018|
AnswerShow all 7 answers
Response from Spacecrew | Reviewed this property |
Exit 2 Shinjuku Gyoenmmae - you turn left out of the exit and take the first left street (literally 5 steps away) then walk straight up that street. You’ll see the hotel from that street and it’s a quick right at the... More
2
Votes
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Room Tips
"Rooms are tiny, beds are not comfortable"
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"Ask for a room overlooking Golden Gai."
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"Mine is facing the main street and its fine"
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"Taxis in Tokyo accept their Oyster Card equivalent as well as cash. Didn't find this out until the end of..."
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