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Citadines Shinjuku Tokyo

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Traveller (777)
Room & Suite (581)
Dining (26)
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Overview
  • Excellent51%
  • Very good41%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“small kitchen”(75 reviews)
“minute walk”(182 reviews)
“the sofa bed”(35 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Fitness centre
Kitchenette
Concierge
3 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (2,231)
There are newer reviews for Citadines Shinjuku Tokyo
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Show reviews that mention
All reviewssmall kitchenminute walkthe sofa bedserviced apartmenthot platesubway stationmarunouchi linelaundry roomshinjuku gyoen national gardenmain shinjukugood sizejapanese standardsstayed here for nightsquiet areafamily marthotel breakfastspoke good english
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521 - 525 of 1,668 reviews
Reviewed 14 July 2016 via mobile

A Real gem in a great neighborhood. Rooms a little small but otherwise perfect. The breakfast is to die for. Wake up hungry. The hotel is reasonably close to the Shinjuku station. The staff is helpful. They do their best with the English language though...More

1  Thank drh3177
Reviewed 13 July 2016 via mobile

First time to stay in this hotel. Rooms are spacey for Japan standard w a small kitchen, stove and basic kitchenware. Location is about 10 min walk to Shinjuku gyoenmae station. There's a nearby supermarket you can buy groceries. The hotel is newly renovated and...More

1  Thank mansellos
Reviewed 13 July 2016

Great family room for 3 people, given its central Tokyo we had plenty of space and the price was competetive. Very clean with excellent service from all staff. What a great location, incredible number of places to eat, bars and life, but still quite as...More

Review collected in partnership with this hotel
1  Thank paulbB6795UO
Reviewed 12 July 2016

I chose the hotel through Trip Advisor, as it had good ratings, good price and fairly good location. Everything was really great! The only drawback I can think of is that the door towards the corridor could be more sound proof.

Review collected in partnership with this hotel
Thank 419mariod
Reviewed 11 July 2016

Citadines service and booking is a bliss and very professional and very near to the Shinjuku Gyoenmae Station and very easy to find. Before arrival, the hotel will send you the transportation map to arrive at her hotel. The hotel is reasonable size that accommodate...More

Review collected in partnership with this hotel
Thank lhchan
View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 136 - USD 265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 136 - USD 265 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (777)
Room & Suite (581)
Dining (20)
The Hotel (PRE-RENOVATION) (22)
Amenities (8)
Restaurants and Bars (PRE-RENOVATION) (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
Ask a question
Gatch69
13 March 2018|
AnswerShow all 5 answers
Response from Enti C | Reviewed this property |
No they don’t, but you can get one in the airport if you want. They have customizable plans available.
1
Vote
Soha S
12 February 2018|
AnswerShow all 4 answers
Response from Spacecrew | Reviewed this property |
We used Sagawa Conveniently located at the Tokyo Information Centre in the Shinjuku Express Bus Terminal. Cost us A$60 to leave 2 large suitcases for 5 days for collection at Narita Airport on the day we flew out - too... More
1
Vote
geordiesunseeker
31 January 2018|
AnswerShow all 5 answers
Response from ian111112016 | Reviewed this property |
The staff at citadines will definetly be able to help you with this. They have a lot of knowledge and go out of there way to help. Will even show you on a map. Have a great holiday. We loved it. 👍
2
Votes
Room Tips
"We never did ask for extra towel as I brought my own Turbie Twist Hair towel. So ask for extra. Towels are..."
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"Excellent had everything we needed"
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"Ask for a room with a street view"
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"request a room with a view"
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