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Citadines Shinjuku Tokyo

2,188 reviews
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Traveller (771)
Room & Suite (581)
Dining (26)
Overview
  • Excellent51%
  • Very good41%
  • Average6%
  • Poor1%
  • Terrible1%
Travellers talk about
“small kitchen”(70 reviews)
“minute walk”(176 reviews)
“the sofa bed”(33 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Fitness centre
Kitchenette
Concierge
3.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (2,188)Write a Review
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5
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660
85
9
5
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All reviewssmall kitchenminute walkthe sofa bedserviced apartmenthot platesubway stationmarunouchi linelaundry roomshinjuku gyoen national gardenmain shinjukugood sizesmall restaurantsjapanese standardsquiet areastayed here for nightslots of restaurantshotel room
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501 - 505 of 1,632 reviews
Reviewed 4 July 2016

Located quite a walk from Shinjuku Station, approximately 15 - 20 minutes, it is a lot quieter at nights. Rooms are quite spacious for a Tokyo hotel and they have amenities such as a small gym room, vending machines, etc. It can be quite tough...More

Thank Garrettwang
Reviewed 3 July 2016 via mobile

This hotel though located in one of the prime location in Tokyo however is average in its services and food. Though in capital of Japan, english could not be understood and It is surprising that hotels in other part of Japan trying to service customers...More

Thank Heena B
Reviewed 1 July 2016 via mobile

So even though I gave 4 stars, there really isn't anything wrong other than the fact that the nearest metro train is about 10 mins away and it's about a 18 minute walk to Shinjuku station and the activity. Best way to arrive after taking...More

Thank Trojan4Life
Reviewed 28 June 2016

When we first arrived (after having the nicest cab driver ever!) I was a little nervous because we arrived at night and the area had a bit of a...red light district vibe. But after starting to plan things we wanted to, it became clear that...More

Thank Amy H
Reviewed 27 June 2016

I haven't always had great experiences with Citadines properties but this one appears to have been only recently opened. It was very clean and well appointed. We had a large room on the 12th floor with nothing much to look at but the room was...More

Thank iad11
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Laundry Service
Dry Cleaning
Concierge
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
USD 134 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
USD 134 - USD 279 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Shinjuku
#4 Family Hotel in Shinjuku
#9 Business Hotel in Shinjuku
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (771)
Room & Suite (581)
Dining (20)
The Hotel (PRE-RENOVATION) (22)
Amenities (8)
Restaurants and Bars (PRE-RENOVATION) (6)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
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Soha S
12 February 2018|
AnswerShow all 4 answers
Response from Spacecrew | Reviewed this property |
We used Sagawa Conveniently located at the Tokyo Information Centre in the Shinjuku Express Bus Terminal. Cost us A$60 to leave 2 large suitcases for 5 days for collection at Narita Airport on the day we flew out - too... More
0
Votes
geordiesunseeker
31 January 2018|
AnswerShow all 5 answers
Response from ian111112016 | Reviewed this property |
The staff at citadines will definetly be able to help you with this. They have a lot of knowledge and go out of there way to help. Will even show you on a map. Have a great holiday. We loved it. 👍
2
Votes
luckycanadian63
28 January 2018|
AnswerShow all 7 answers
Response from Spacecrew | Reviewed this property |
Exit 2 Shinjuku Gyoenmmae - you turn left out of the exit and take the first left street (literally 5 steps away) then walk straight up that street. You’ll see the hotel from that street and it’s a quick right at the... More
2
Votes
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12345626
Room Tips
"Rooms are tiny, beds are not comfortable"
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"Ask for a room overlooking Golden Gai."
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"Mine is facing the main street and its fine"
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"Taxis in Tokyo accept their Oyster Card equivalent as well as cash. Didn't find this out until the end of..."
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