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Hotel Sunroute Plaza Shinjuku

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Hotel Sunroute Plaza Shinjuku
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4,469 Reviews from our TripAdvisor Community

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Showing 3,477: English reviews
Reviewed 14 November 2014

I stayed at Sunroute hotel for 3 days last week. Found my rings were lost (outside hotel) on the last minute to catch my train. The hotel staff offered to call the department store and checked if the rings were dropped in the dressing room. They later emailed me of their searching results. Very kind and helpful. I would definately...

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Helpful?
Thank 雪拉
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Mr orMS 雪拉 Thank you for visiting our hotel. We are very glad to find you lost item.When the guest lost some item, we will try our best for the guest. and Thank you for your recommendation our hotel!! We are always looking forward to see you again. sincery yours. Front Desk Takumi.Y

New Delhi, India
Reviewed 13 November 2014

We chose this hotel due to proximity to Shinjuku (for easy access to all over Tokyo) and that is a stop on Airport Limousine (no hassle of lugging luggage around) -- and it proved worth it on both counts. We got easy access to and fro Airport (1-1.5 hours each way); and were able to transit all through Tokyo from...

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1Thank indiavoyager
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Thank you for your staying at our hotel. We are very glad to hear your comment. There are limousine bus between our hotel and airport several times a day. If you have many lugguge, it is the good choice to take this bus. Also, there is a room service from the restaurant on the 1st floor. It only serves Italian...

Baltimore, Maryland
Reviewed 12 November 2014

Had a great stay at Hotel Sunroute Shinjuku. The room was clean and quite comfortable, though perhaps a bit small for American expectations (it was enough for me!). My room had a wonderful window view, and I had a lovely dinner at the hotel restaurant. Only a few blocks from one of the busiest stations means you can easy travel...

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Thank andybond13
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Thank you for staying at our hotel. We are glad to hear that you had a comfortable stay at our hotel. As you mentioned, our hotel is located in good place to travel in Tokyo. (Good shopping center, goot transportation, ect) And we very appreciate about your comment for the restaurant 'Vilazza' If you have chance to come Tokyo again,...

Reviewed 12 November 2014 via mobile

Hotel sunroute shinjuku is an excellent choice. Major scenic spots are an east access from the hotel. There's the oedo line a few steps on the right side of the hotel. A family mart across and just cross the bridge on your right and takashimaya is right there. Room is just good for 2 adults. Though quite small, its clean....

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Thank Patty2518
プラザ新宿管理者, フロント at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear guest, Thank you for staying with us. We are glad to hear that you had a comfortable stay at our hotel. As your comment, Takashimaya Times square, which is a popular department store in Japan, is about five minutes walk from our hotel. Inside this building, there is also a big variety shop called "Tokyu Hands". About the buffet...

Adelaide, Australia
Reviewed 12 November 2014

Stayed for 10 nights. Probably the most conveniently located hotel in Tokyo as it is only a 2min walk from the south exit of JR Shinjuku station. Staff were incredibly friendly and spoke good English, with the room being of decent size by Japanese standards and having the biggest bathroom of any Tokyo hotel I've stayed in. The room was...

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2Thank Jacob S
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Thank you for your comment. We deeply appogize for your inconveniece when you were staying at our hotel. About your mentions, we will try to fix it all. We will share this comment with our staffs, and try to improve our servece quality, as well. I will tell the security guard about your comment. He will be happy with that....

melbourne
Reviewed 11 November 2014

So close to Shinjuku's south exit you can comfortably wheel luggage; ideal for train connections across Tokyo and beyond as the train is crucial to traversing this vast city. Good shopping (like Tokyo Hands), parks and other interesting sights are near at hand. If you book on the hotel website you get an amazingly cheap very comprehensive breakfast to fuel...

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1Thank kenw48
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Thank you for staying at our hotel. We are very happy that you statisfied at our hotel. Our hotel is close to Shinjuku station. Shinjuku is good places for shopping and easy to travel other places. We also have the English TV Channel CNN. However, I sorry to hear that your inconvenience about your room size. We are looking forward...

Singapore, Singapore
Reviewed 11 November 2014

Very convinient location!!! Hotel is clean, quiet and comfortable. They have the coach to pick u to the airport right in front which saves you a lot of trouble. They even provide pajamas!!! All short walking distance from cafe, restaurant, shopping and train station! Basically an ideal hotel for free and easy travelers like us!!! The only complaint was we...

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Thank Davidcat11
プラザ新宿管理者, フロント at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir or Madam Thank you for staying Hotel Sunroute Plaza Shinjuku. We also appreciate for your nice comment for us.We are very glad to read it. As you mentioned, our hotel is located in good place in Shinjuku. Many shopping stores, restaurants, and has good access to transportation. If you have chance to come Tokyo again, please visit us...

Melbourne, Victoria, Australia
Reviewed 11 November 2014

Hotel is 5mins walk from the main Shinjuku JR train line. Several convenient stores and food outlet within 5-10mins walk. Massive Takashimaya shopping centre only 7mins walk. Hotel has recently undergone renovations and is well presented. I had the bright single room on the 12th and 14th floor during my last 2 visits. Room is clean, quiet and good size...

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Thank Aaron T
プラザ新宿管理者, フロント at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Mr. or Ms Thank you for staying with us. We are very happy to hear your valuable comments. There are many department store around our hotel and best place to go shopping and sightseeing. About Wifi service, Its much faster than before ( because of construction). We hope you to stay again and enjoy Japan.

Singapore, Singapore
Reviewed 11 November 2014

I stayed in Hotel Sunroute Plaza for 5 nights and it was a lovely experience. The rooms are huge by Japan standards and very clean and comfortable. We had the Standard Queen room and it came with a large bed with more than enough room for 2. The hotel location is just a couple of minutes walk from Shinjuku station...

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Thank lingst
プラザ新宿管理者, フロント at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Sir or Madam Thank you for commenting about our hotel. We really appreciate your comment. We are very happy that we were able to give you satisfaction of the stay of our hotel and Tokyo. We have been improving our service day by day for our guest. We are looking forward to seeing you again. Best regards

Reviewed 11 November 2014

Whenever I visit Tokyo, the first hotel that came to my mind is Hotel Sunroute, Shinjuku. Very convenient location, walking distance to Shinjuku JR station and accessible to takashimaya, Shinjuku shopping district, and major shopping area. The hotel is also one of the airport limousine stops. Very friendly counter and housekeeping staff... Helpful and polite. Clean environment... Although rooms are...

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Thank nekoi17
プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza Shinjuku, responded to this review

Dear Mr or Ms Nekoi Thank you for visiting our hotel. Our hotel is very easy to approach many places. even though shopping area. We are very happy to hear precious comment. We hope to see you again. Thank you so much. Front Desk Takumi.Y

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Staying in Shinjuku

Neighbourhood Profile
Shinjuku
Shinjuku is the commuting capital of Tokyo, and contains the busiest train station in the world. To the west, there's an office district with the Tokyo Metropolitan Government Office at its center. To the east, there’s a district with long-established department stores, cinemas and theaters. Shinjuku Gyoen is a park originally built as the garden for the Imperial Household. It is quite famous as a venue for cherry-blossom viewing in March and April. In Shinjuku, many restaurants operate all night, and districts such as Omoide Yokocho (Memory Lane) or Shinjuku Golden Machi have back streets filled with tiny restaurants and bars that reflect each owner’s unique taste and style.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Room Service
Official Description (provided by the hotel)
Hotel Sunroute Plaza Shinjuku is a chic hotel located in the busy Shinjuku business district of Tokyo, Japan. Newly renovated in 2007 with sleek lines and modern accents, this Tokyo Shinjuku hotel's guestrooms are both contemporary and inviting for business and leisure travelers. Spacious and considerate, Hotel Sunroute offers guests competitive prices with special discounts and deals and the choice of a variety of guestrooms to meet each party's specifications. At the confluence of corporate skyscrapers and subway stations, this business hotel in Shinjuku is a magnet for business travelers. Travel around the Shinjuku and Tokyo area effortlessly via high-speed public transportation, which is just minutes away by foot. Shop one of the many department stores or travel outward to Mt. Fuji and the greater Tokyo area. Hotel Sunroute invites guests and visitors to lounge in the Villazza restaurant and trattoria for an expertly prepared meal from a menu featuring traditional Italian fare. Unwind at the end of the day in our Shinjuku hotel at Bar Ku Kon, in the plush lounges lit by a crackling fire, while sipping on a premium cocktail or whiskey with colleagues or friends. ... more   less 

Additional Information about Hotel Sunroute Plaza Shinjuku

Address: 2-3-1 Yoyogi, Shibuya 151-0053, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Shibuya > Shinjuku
Price Range: $159 - $320 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel Sunroute Plaza Shinjuku 3.5*
Number of rooms: 624
Reservation Options:
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Also Known As:
Sunroute Plaza Shinjuku Shibuya
Sunroute Plaza Shinjuku Hotel
Hotel Sunroute Plaza Shinjuku Shibuya, Tokyo
Hotel Style:
#2 Business Hotel in Shibuya
#2 Family Hotel in Shibuya
#3 Romantic Hotel in Shibuya
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Light rooms have much better views”
 of 5 bubbles Aussyrunner, 4 Mar 2017 | Read review
“Compare reviews from more parties/ hotel websites”
 of 5 bubbles Antz_12, 4 Mar 2017 | Read review
“The economy rooms are pretty small so if you have a few big luggage, go for a bigger room”
 of 5 bubbles HamsterBurrows, 1 Mar 2017 | Read review
“Become a Sunroute Club Card membership where you can have free late check out 1PM and express check in.”
 of 5 bubbles jessicaabrahams, 27 Feb 2017 | Read review
“I think to pay more so as to get a bigger size room. The standard room we got is too small.”
 of 5 bubbles ongaiai, 26 Feb 2017 | Read review
5 of 5