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Hotel Sunroute Plaza Shinjuku

5,030 reviews
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Traveller (1788)
Room & Suite (1036)
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Overview
  • Excellent41%
  • Very good49%
  • Average8%
  • Poor1%
  • Terrible1%
Travellers talk about
“great location”(782 reviews)
“south exit”(241 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3.5 Star Hotel
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Offers from Hotel Sunroute Plaza Shinjuku
Offers & Announcements: JPY 12,400 (JPY)
Contact Info
Name/address in local language
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Reviews (5,030)Write a Review
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1,718
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Show reviews that mention
All reviewseconomy double roomgreat locationsouth exitnarita airportrooms are smalloedo lineminute walkwalking distancevending machinespost officeyoyogi stationsouthern terrace exitcoin laundryfree internetbuffet breakfasttokyu handsstayed here for nights
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1,621 - 1,625 of 3,918 reviews
Reviewed 29 July 2015

Hotel is an easy 5mins walk from Shinjuku JR Station (South or Southern Terrance exit). Depending on timing, the Airport Limo Bus from Narita either stops at Shinjuku station or even at the Hotel. Getting to and from Haneda airport is a breeze too with...More

1  Thank Wendy F
Response from プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza ShinjukuResponded 28 November 2015

Dear Wendy F Thank you for staying us. We appreciate your nice comment. We will try to improve our service everyday. If you can stay our hotel again, we would like to serve you best service. Thank you.

Reviewed 29 July 2015

We stayed here for our first night in Tokyo. We wanted a central location, easy transportation and a comfortable room to get over our jet lag. We found all of those here. The hotel is an easy 3 minute walk once you exit Shinjuku station....More

1  Thank Susan B
Response from プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza ShinjukuResponded 28 November 2015

Dear Susan B Thank you very much for staying us. We are happy to hear that. We can help you reservation for restaurant, tour ,anytime while you stay. We are looking forward to see you again.

Reviewed 28 July 2015

Overall, my stay with the hotel is a very good experience. The staffs are very polite and helpful. We bought too many things, and had to ship some stuffs out back to US at the last minute. Unfortunately, the postal office right across the hotel...More

1  Thank K C
Response from プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza ShinjukuResponded 28 November 2015

Dear Mr KC Thank you for staying us. We would like to say thank you your comments. From your comment,guests sometimes feel that single room is small. so, we have to keep big item if guest doesn't use while guest stay. again, we appreciate your...More

Reviewed 28 July 2015

We stayed at this hotel for one week, and as we booked extremely last minute, we didnt have much of a choice of room. We had a small economy room, but no complaints from us as we spent most of our time out exploring Tokyo...More

1  Thank CheekyChops_xoxo
Response from プラザ新宿管理者, フロント オフィス マネージャー at Hotel Sunroute Plaza ShinjukuResponded 28 November 2015

Dear CheekyChops_xoxo Thank you for staying with us. Our hotel is good location from shinjuku station. However, the room that you felt was not nice. We will discuss our rooms confortable for guests again. again,thank you for your advice. We are looking forward to see...More

Reviewed 28 July 2015

I spent 8 nights in this hotel with my boyfriend. It was less than a 5 minute walk from the Southern Terrace exit of the JR Shinjuku station which gave us easy access to all the major subway lines. Breakfast costs about $18 a night...More

1  Thank BettyRey
Response from プラザ新宿管理者, フロント at Hotel Sunroute Plaza ShinjukuResponded 27 November 2015

Thank you very much for staying with us. We provide a rental service of iron and ironing board for free. It is very unfortunate this time, but we hope you will be able to use them at another opportunity. We are looking forward to seeing...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet ( WiFi )
Bar/Lounge
Room Service
Hotel Amenities
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 134 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Shibuya
#3 Romantic Hotel in Shibuya
#3 Best Value Hotel in Shibuya
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
USD 134 - USD 248 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Business Hotel in Shibuya
#3 Romantic Hotel in Shibuya
#3 Best Value Hotel in Shibuya
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (1788)
Room & Suite (1036)
Dining (123)
Pool & Beach (1)
Amenities (12)
Family and Play Areas (6)
Business Centre & Event Rooms (3)
Nearby
Shinjuku
Shinjuku is the commuting capital of Tokyo, and
contains the busiest train station in the world. To
the west, there's an office district with the Tokyo
Metropolitan Government Office at its center. To the
east, there’s a district with long-established
department stores, cinemas and theaters. Shinjuku
Gyoen is a park originally built as the garden for the
Imperial Household. It is quite famous as a venue for
...More
Questions & Answers
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littleyellowgirl
15 February 2018|
AnswerShow all 2 answers
Response from margarettan2003 | Reviewed this property |
If you are able to book ahead online, it will be good. Taxi and private shuttle in Japan are generally expensive. You can check with the hotel front desk if there is a cheaper option to get there.
0
Votes
landrumvb
24 January 2018|
AnswerShow all 5 answers
Response from Julie B | Reviewed this property |
Myself and teenage daughters caught the train directly from the station (easy to find) at the airport to Shinjuku station and followed the directions kindly posted on here. A 5 minute walk from station to hotel.
0
Votes
Chaw Ming Q
5 January 2018|
Answer
Response from Diana A | Reviewed this property |
hi, the standard room is so small, its only 15m sq. So I recommend you to get bigger room (twin with sofa bed) or you also can book 2 standard rooms.
0
Votes
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Room Tips
"good view and more silence at higher floor"
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"No tip to share, sorry..."
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"look at floor size when booking as some rooms are very small."
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"Additional tax is added at check-in. This is on top of the published rate"
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