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Cerulean Tower Tokyu Hotel

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Traveller (1096)
Room & Suite (661)
Dining (65)
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Overview
  • Excellent54%
  • Very good37%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“shibuya station”(334 reviews)
“sky view room”(12 reviews)
Name/address in local language
AMENITIES
Free Internet
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
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Reviews (1,912)
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1,188 results
Traveller rating
648
413
83
26
18
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648
413
83
26
18
Show reviews that mention
All reviewsthe executive loungeshibuya stationsky view roomtop floorcorner roomstar hotelmt fujiminute walkbusiness hotelexcellent hotelcity viewpark hyattspacious roomlost in translationtokyo standardsjapanese standardslocation is great
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11 - 15 of 1,188 reviews
Reviewed 5 weeks ago

We were located on the 26th floor with wonderful views of Tokyo. The service was wonderful, the concierge even helped us by calling our airline to help attempt to retrieve an item left in flight. The room is large (we were upgraded) modern and clean...More

Thank doctordiana
Response from CeruleanTowerTokyu, Customer Relations/M at Cerulean Tower Tokyu HotelResponded 5 weeks ago

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting...More

Reviewed 15 April 2018

The Cerulean Tower is a beautiful (albeit expensive) hotel in a super convenient location. There is even a currency exchange machine in the lobby. We have stayed there many times. If you want to know everything wonderful about this hotel, there are hundreds of reviews...More

1  Thank BCBob13
Response from CeruleanTowerTokyu, Customer Relations/M at Cerulean Tower Tokyu HotelResponded 16 April 2018

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel.We would be greatly appreciated to write such a generous and richly detailed account of your experience. We will aim to better service and better hotel day by day. We are looking forward...More

Reviewed 11 April 2018

This is a nice modern hotel ina slightly out of the way location .To get to this hotel by taxi from another part of central Tokyo was 65$.The room was modern and good size .Large king size bed which was extremely comfortable ,good view .Bathroom...More

1  Thank arh0070
Response from CeruleanTowerTokyu, Customer Relations at Cerulean Tower Tokyu HotelResponded 11 April 2018

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting...More

Reviewed 7 April 2018 via mobile

Nothing to fault...everything was perfect. The room size, the executive lounge, the fittings (even the bathroom’s sliding door has a close close so it doesn’t slam!). Well appointed rooms. Room for improvement: the Breakfast spread at the lounge + Japanese Breakfast at L2 can have...More

1  Thank Cpwee
Response from CeruleanTowerTokyu, Customer Relations at Cerulean Tower Tokyu HotelResponded 10 April 2018

Dear the guest, Thank you for staying at the Cerulean Tower Tokyu Hotel. We would be greatly appreciated to write such a generous and richly detailed account of your experience. We are looking forward to welcoming you again to Cerulean Tower on your next visiting...More

Reviewed 6 April 2018

had to go to tokyo end of march, book flight and 2 nights at this hotel (where i normally stay whenever i go to tokyo - around 20 days a year) the booking was done with expedia, 2 nigths at 804 euro. unfortunately 4 days...More

1  Thank walter m
Response from CeruleanTowerTokyu, フロント オフィス マネージャー at Cerulean Tower Tokyu HotelResponded 10 April 2018

Dear The guest, First of all, we are sorry for bother you about the cancellation of your booking at our hotel. You did contact us to cancel your booking, but we could not refund the charge because it was a special plan. The plan you...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 273 - USD 473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Shibuya
#3 Business Hotel in Shibuya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
Details
Price range
USD 273 - USD 473 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Romantic Hotel in Shibuya
#3 Business Hotel in Shibuya
Room types
Suites, Non-Smoking Rooms, Smoking rooms available
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Traveller (1096)
Room & Suite (661)
Dining (65)
Pool & Beach (8)
Amenities (11)
Business Centre & Event Rooms (3)
Family and Play Areas (1)
Nearby
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the
Shibuya and Harajuku districts, especially in shops
that focus on Japan's "Kawaii" culture. The trendiest
areas are around Shibuya’s Center district, Harajuku's
Takeshita-dori and in Omotesando. If you need to
recharge from all the shopping, you can easily refresh
yourself in Meiji Jingu or Sasaki Park. In contrast,
Ebisu has a more grown up ambiance of calm and cool.
...More
Questions & Answers
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Kara2409
20 May 2018|
AnswerShow all 3 answers
Response from CeruleanTowerTokyu | Property representative |
There is no coin laundry in the hotel. We have our laundry service. We will pick up your laundry in the morning and return you back in the evening. If you would like to use coin laundry we will inform you at our guest... More
0
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mark m
22 February 2018|
AnswerShow all 2 answers
Response from teoweme | Reviewed this property |
Stayed there and it was fine. Room was big and did not hear the neighbours.
0
Votes
mark m
20 February 2018|
AnswerShow all 3 answers
Response from ia909 | Reviewed this property |
Yes, there are any least six elevators
1
Vote
Room Tips
"Airport limousine bus drop off and pick up right in front of the hotel"
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"Avoid the 19th floor. It is the lowest floor in the hotel and the views are obstructed by a ledge outside the..."
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"Avoid room service"
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"pay attention at what you do here, every service is very pricey"
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