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New Sanno Hotel

Certificate of Excellence
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04/06/2017 05/06/2017
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303 Reviews from our TripAdvisor Community

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Showing 285: English reviews
Atlanta, Georgia
Reviewed 13 August 2015

As many other reviewers have noted the New Sanno Hotel is a great value in a very expensive city. Our room...although not on the scale of much grander hotels...was clean and well appointed. It was attractive and adequate. There was a mini refrigerator which was great for storing extra snacks or drinks. The staff was very helpful and kind...and the...

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2Thank Susan W
Northern Virginia, Virginia
Reviewed 10 August 2015

A great property located in Minato-ku, an upscale, southern part of Tokyo, the New Sanno Hotel brings American standards with Japanese efficiency, service, at an affordable price (compared to the rest of Tokyo). As a US Navy MWR (Moral Welfare and Recreation) facility, you must meet specific requirements: (1) you must meet the eligibility requirement by being on active duty,...

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6Thank nakamark
Puerto Vallarta, Mexico
Reviewed 3 August 2015

Great hotel for the price, convenient location, close to the subway, staying there makes exploring Tokyo easy. The Japanese restaurant is excellent ut there are several dining options suitable for a romantic evening for two, or families with small children.

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Thank BenteHW
Japan
Reviewed 3 August 2015 via mobile

If you have the opportunity and privilege to stay at this hotel please do so . The staff is very helpful and the food is good- Sunday brunch is also a hit and well worth the $29.95 which boasts many hot items as well as a nice salad bar. The indoor pool is also a hit with hotel guests.

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Thank 98dary
Seoul, South Korea
Reviewed 1 August 2015

This hotel required DOD ID to access. Outstanding hotel in a decent location walking distance to Roppongi area. It has couple American style restaurant in the lobby, and a Japanese-style teppanyaki on the second floor along with a Community Bank ATM machine. However, there's no microwave in the room. The price is range between $50-70 per room with. You can...

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2Thank giacly7178
Jacksonville, Florida
Reviewed 31 July 2015

Right in the middle of Tokyo. You have to have an military ID to stay. It's a great place for R&R. The sunday brunch is awesome. The rooms are nice too. I have stay in I think every type. Well worth the money. Its based on pay grade. But hard to get a reservation:)

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Thank Troy L
Reviewed 26 July 2015

The New Sanno is located near the Hiro train station in Tokyo. The hotel caters to military, retired military,and government workers & families. Prices are very reasonable and far below what a Japanese hotel would ask. There are several restaurants in the hotel serving western food, there is an exchange, a bar, a swimming pool,and a Japanese souvenir store. The...

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1Thank Wayne T
Reviewed 21 July 2015

Expect to have your Military ID checked every single time you enter the building. Very inexpensive food and nice accommodations. Great location. Easy access to public transportation. I'd come back. Loved it.

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Thank Charkie2015
Harrison, Michigan, United States
Reviewed 21 July 2015

This U.S. military hotel, the New Sanno Hotel, Yokosuka, Kanagawa (Tokyo) is one of the best military hotels comparable to the high rating hotels in Tokyo area. Reserve Early: I reserved this place a year ago and has all the convenience for Rest and Relaxation for military personnel, their families and guests in one of the busiest cities in the...

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1Thank InSungOLee
Atlanta, Georgia
Reviewed 14 July 2015

I have stayed at the New Sanno probably five times over the last 20 years and it just keeps getting better. USD75 (retiree rate, I think) for a single room. In Tokyo. In a great neighborhood. Ten minutes from subway. Ultra secure. Think very nice American-style Marriott and that's the New Sanno. Yes, it's America in Tokyo. But after being...

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3Thank NavyDawg

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04/06/2017 05/06/2017
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Staying in Akasaka / Roppongi

Neighbourhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
This hotel is open only to holders of specific United States Military Identification cards. Please contact the hotel directly for further information. ... more   less 

Additional Information about New Sanno Hotel

Address: 4-12-20, Minami-Azabu, Minato 106-0047, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Price Range: $47 - $164 (Based on Average Rates for a Standard Room)
Number of rooms: 149
Also Known As:
New Sanno Hotel Tokyo, Japan
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Questions & Answers

Here's what travellers have asked, with answers from New Sanno Hotel staff and other travellers.
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Questions? Get answers from New Sanno Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Must book advance for weekend and holiday season stay.”
735jurit, 8 Jan 2017 | Read review
“If military or retired...and going with friends...go with the family room...there are two!!!”
Fxemama, 16 Dec 2016 | Read review
“Views are cruddy everywhere I looked so ask for a room away from the elevators but near a water heater.”
AmericanWild, 7 Dec 2016 | Read review
“Be nice to the staff. No tips, just be nice.”
retwahine, 27 Oct 2016 | Read review
“Breakfast buffet was reasonable and kept us satisfied until the afternoon.”
GinaL426, 17 Oct 2016 | Read review
5 of 5