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Grand Hyatt Tokyo

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1,767 Reviews from our TripAdvisor Community

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Showing 1,208: English reviews
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New York City, New York
Reviewed yesterday NEW

My wife and I have just completed one of our best ever hotel experiences. After 5 nights at the Grand Hyatt Tokyo we think it more as a reason to visit Tokyo than just a place to stay there. Our room was super comfortable, well appointed and impeccably maintained - every staff interaction was perfect, leaving us to feel like...

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Thank stevelena
Los Angeles, California
HOTEL’S FAVOURITE REVIEW
Reviewed 14 January 2017

Having done extensive business in Japan earlier in my career, my knowledge of the Tokyo lodging choices is fairly robust. Most recently I visited Tokyo with my wife and two teen children (all of their first time). Up until now, the Park Hyatt was my go-to hotel of choice. No longer. The Grand Hyatt excel in all facets of the...

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3Thank joesuzu1212
About Hotel's Favourite Review
London, Canada
Reviewed 3 days ago NEW

what else can you ask for for such a beautiful place, I cannot have anything to blame about this place. Tokyo is a lovely city and the service here is simply great . I always stay at the grand hyatt and this is by far the best Hyatt hotel that i experienced. I am so happy with this place ....

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Thank chrisedwardswatt
London
Reviewed 3 days ago NEW

Grand Hyatt I had a six night stay here in April 2017 (room 946). This hotel has a lot going for it. It is in the Roppongi Hills complex, so is on top of a subway station (three stops from Ginza) and has immediate access to a plush and attractive shopping mall, so you can buy most things you need...

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Thank Andy Hayler
Tokyo
Reviewed 4 days ago NEW

Although we were in a room at the farthest end of the hall, it was loud and we could hear a group of people laughing and making noise at 4am for several hours. The rooms don't block sound very well. Furthermore, we could hear loud traffic and sirens throughout the night. Also wanted to select limited environment-friendly cleaning, but it...

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1Thank Kaitlyn L
Bangkok
Reviewed 4 days ago NEW

Normally, our family always stay at Park Hyatt or Palace hotel but this time we choose to try this hotel. The location is superb for family. With lots of shops and robot park for kids nearby. The service in general is so so if you compare to those at Park hyatt or Palace hotel. The only exception is the Manager(Mr.Kitano)...

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Thank PandPing
Singapore, Singapore
Reviewed 5 days ago NEWvia mobile

There are many things to love about this hotel. The club level offerings and staff are outstanding. The location is great. It is situated near to a number of stand out Michelin stars restaurants. Shopping is also good. And if you want to catch a movie there are theatres within walking range. The only thing lacking is the size of...

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Thank lazy2login
Los Angeles, California
Reviewed 6 days ago NEW

Started our vacation by staying two nights at the Grand Hyatt Tokyo. I’ve come to enjoying stating at Hyatt Hotels when possible. This place was beautiful! Arriving from Narita Airport to the onsite Airport Bus stop, it was a breeze checking in. The moment we stepped off the transport, you were guided to reception. I found the staff to be...

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Thank TG_World_
New York City, New York
Reviewed 6 days ago NEW

Great location, great room and great staff. Our connecting rooms with our children were beautiful, comfortable and clean. Housekeeping on top of things and replaced vanity items and water bottle right away. Concierge amazing. Made us dinner reservations, baseball tickets, train tickets and arranged shipping our luggage easily and happily. They even wrote out directions regarding track and seats on...

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Thank Leslie M
Tokyo, Japan
Reviewed 6 days ago NEW

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Thank 992cyrusk

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Staying in Akasaka / Roppongi

Neighbourhood Profile
Akasaka / Roppongi
Not so long ago the Akasaka and Roppongi areas were famous for their nightlife, high-class restaurants, bars and clubs. More recently, with the opening of Roppongi Hills, Tokyo Midtown and Akasaka Sacas, the area has declared itself as the most fashionable spot to be seen. The area also hosts the National Art Center and the Mori Art Museum and lots of trendy art galleries.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
An award-winning luxury hotel centrally located in Roppongi Hills, a multi-use complex housing 200 shops and restaurants, a cinema, an art museum and an observatory overlooking the city skyline. Roppongi Station is just a three minute walk away and the hotel is a 40 minute limousine bus ride away from Haneda Aiport and a 90 minute ride away from Narita Airport (charges apply). Grand Hyatt Tokyo offers ten restaurants and bars widely acclaimed for their authentic gastronomy that feature an incredible variety of international cuisine including French, Italian, American, Chinese, and Japanese sushi, teppanyaki and seasonal kaiseki fare. Enjoy al fresco dining at one of the open-air terraces or listen to live music in the chic jazz lounge Maduro. The stylish and modern rooms incorporate warm wood furnishings and Japanese aesthetics into the design and feature a spacious bathroom with an invigorating rain shower and a deep soaking limestone bathtub that allows guests to relax after a long day. In addition, the room is equipped with a flat-screen TV, a DVD player, a safety deposit box, a laptop charger, a minibar and Japanese yukata robes and complimentary mineral water is provided. Book a room with club-access for additional benefits in our Grand Club lounge such as complimentary breakfast and evening cocktails. Complimentary Wi-Fi is available throughout the hotel and guests also have access to the business center on site. Guests can find inner harmony with rejuvenating spa treatments and massages that incorporate Japanese healing traditions at the Nagomi Spa and Fitness Center or relax by the red granite indoor swimming pool. ... more   less 

Additional Information about Grand Hyatt Tokyo

Address: 6-10-3 Roppongi, Minato 106-0032, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Akasaka / Roppongi
Price Range: $576 - $1,250 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Grand Hyatt Tokyo 5*
Number of rooms: 387
Reservation Options:
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Also Known As:
Grand Hyatt Tokyo Hotel Minato
Grand Hyatt Minato
Grand Hyatt Hotel Tokyo
Hyatt Tokyo
Minato Hyatt
Grand Hyatt Tokyo Japan
Hotel Style:
#2 Romantic Hotel in Minato
#3 Luxury Hotel in Minato
#3 Business Hotel in Minato
#3 Spa Hotel in Minato
#5 Family Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hyatt Tokyo staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best views”
chrisedwardswatt, 21 Apr 2017 | Read review
“6th floor has direct access to the mall & restaurants”
589moiras, 10 Apr 2017 | Read review
“Get the rooms on the club floor”
Guts19, 18 Jan 2017 | Read review
“Rooms on the street side provide a bit more privacy; the ones facing the office building appears to be a bit more exposed.”
joesuzu1212, 13 Jan 2017 | Read review
“really you get for what yoh pay. but important is for,me i will sure go there again and again.”
F4023NZalbertos, 30 Nov 2016 | Read review
5 of 5