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Sheraton Miyako Hotel Tokyo

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Traveller (1108)
Room & Suite (564)
Dining (171)
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Overview
  • Excellent28%
  • Very good52%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
“meguro station”(140 reviews)
“shuttle bus”(94 reviews)
“spg platinum”(17 reviews)
Name/address in local language
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,772)
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Traveller rating
270
412
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28
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LanguageEnglish
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270
412
139
47
28
Show reviews that mention
All reviewsmeguro stationshuttle busspg platinumbamboo loungecafe californiashuttle servicejapanese gardenhealth clubclub loungethe hotel offerschinese restaurantquiet locationnarita airportupgraded roombusiness travelerlobby barconcierge desk
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551 - 555 of 896 reviews
Reviewed 29 July 2014

Hotel Location is good,however its hard for finding any restaurant around ,they have Metro shuttle Bus which is good service. And for people who speak English will find difficulty dealing with the hotel staff even its Sheraton (Starwood). Food after 22:00 is not available unless...More

1  Thank AhmedBaghdadi
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 4 August 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad experience while staying in my hotel. I am sorry...More

Reviewed 29 July 2014

The room was what is usually expected from a Sheraton but larger with an enchanting view of the serene gardens that abut the hotel. The service and the fare at the restaurants were superb. And the convenient shuttle to a nearby rail station rounded up...More

1  Thank Carlos60750
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 31 July 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. I appreciate your wonderful review of our hotel. I am very happy to hear about your positive experience in my hotel...More

Reviewed 26 July 2014

Great hotel, walking distance to public transit, helpful & friendly staff, beautiful gardens, & spacious room. Used Starwood points with no hassles/no problems. (Visited in April 2012). I would definitely stay here again.More

Thank Abby C
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 31 July 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. As you commented, we have shuttle bus service from...More

Reviewed 26 July 2014

We just spent one night here on a recent holiday. The room was a good size and we had a double room as we were traveling with my niece. There were two double beds which are probably 50% wider than a twin so my husband...More

Thank Trendale
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 31 July 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. We are pleased to hear about your positive experience at our hotel. The live Jazz performance in our lobby lounge is...More

Reviewed 26 July 2014 via mobile

Just check in yesterday, the front desk lady could not find my two bookings for two rooms seven nights. Told her that we called two weeks ago and they confirmed my two bookings; after taking 20 minutes we got our two rooms. The front desk...More

2  Thank Wendy L
Response from Tokyo_Santa, マネージャー at Sheraton Miyako Hotel TokyoResponded 1 August 2014

Thank you very much for your staying at Sheraton Miyako Hotel Tokyo. I also thank you for taking your time to write to us. It is with great regret and concern that you had a bad check in experience. I am deeply sorry for the...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Room Service
Spa
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 177 - USD 367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#26 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 177 - USD 367 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Luxury Hotel in Minato
#19 Romantic Hotel in Minato
#26 Business Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (1108)
Room & Suite (564)
Dining (171)
Pool & Beach (28)
Amenities (63)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Nearby
Shinagawa / Gotanda
In Shinagawa, an office district shares space with
luxury residential buildings and the scene is
constantly changing with rapid development. Ikedayama
park and Togoshi park are great places to see
beautiful traditional Japanese gardens with ponds, as
well as enjoy the changing seasons. Shinagawa was a
post and a port town during the Edo era and the lavish
old Shinto shrines and Buddhist temples at Shinagawa
...More
Questions & Answers
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Mdm J
20 May 2018|
AnswerShow all 3 answers
Response from Olga M | Reviewed this property |
Yes there is a special section with Halal Certified food
1
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Google Translation
Annienon
15 September 2017|
AnswerShow all 4 answers
Response from AJE62 | Reviewed this property |
I paid on checkout having pre-booked using the japanican portal. That site usually let's you pay on checkout in yen, which is usually cheaper than pre-paying in £ or $ through other hotel booking sites. You have to give... More
1
Vote
Jenny V
9 September 2017|
AnswerShow all 2 answers
Response from stevensE8641XY | Reviewed this property |
You can check in anytime day or night. In the morning, there may not be rooms available while the housekeeping staff completes their cleaning of the rooms. The hotel front desk is staffed 24 hours a day. Have fun--the hotel... More
0
Votes
Room Tips
"upper floors have renovated rooms"
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"Newer rooms!"
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"Ask for renovated room"
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"Definitely pau=y for a Club Level room otherwise food and drink is a little on the expensive side"
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