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Hotel Okura Tokyo

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1,424 Reviews from our TripAdvisor Community

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Showing 606: English reviews
Montpellier, France
Reviewed 13 January 2017 via mobile

I choose this hotel because of Steve Jobs' choice.... Definitely he had a real fantastic taste. The lobby is stunning, pure, unreal of beauty. Location is great, the quarter is pleasant to walk to discover. Everyone in the hotel is helpful and kind. Nice minimalist design, incredible excellent service

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Helpful?
Thank indeepocean
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. It was our great pleasure to have you with us. Thank you very much for your warm comments. We are very glad that you felt comfortable and we hope to welcome you back again soon.

tokyo
Reviewed 21 December 2016

I've stayed here on business a few times. This is a traditional hotel in Tokyo that compares with the Imperial. The service is outstanding. It is located close to the US embassy. I recommend this landmark hotel. Note that one of the hotel building is being reconstructed, which has sparked controversy, since the architecture of the old hotel had become...

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Helpful?
Thank warren D
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

Thank you very much for your stay with us, and for taking your time to share your experiences at Hotel Okura Tokyo. It was a great pleasure to have you with us. We are glad to see your comments, ''The service is outstanding''. However, we are sorry to inform you now the Main building is closed for renovations, with scheduled...

Reviewed 12 December 2016

You can't get any better when it comes to service at Hotel Okura, even in Japan. That is why it is the go to place for dignitaries. Staff is very polite and helpful. The hotel shows it's age but that's the charm. Roomy accommodation, very clean, and comes with every toiletries you can think of. The hotel restaurant serves amazing...

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Helpful?
Thank Markus Y
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. It was our great pleasure to have you with us. Thank you very much for your warm comments. We are glad to see that you were satisfied with our facilities and location. The entire Hotel Okura staff extends warmest...

Hong Kong
Reviewed 7 December 2016 via mobile

Great service, good command of English for all staff, nice room condition, classic elegant lobby, the only downside is the breakfast is lack of variety and charged premium. 服務很好,服務人員的英文都不錯,房間大且舒適,大廳很日式典雅,唯一不好的是早餐以價位來說, 菜色選擇太少,雖然品質不錯

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Helpful?
Thank Andy700311
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. Thank you for taking the time to share your comments with us.We are sorry to hear that breakfast did not meet your expectations and we will be sure to share your comments with our food & beverage team. We...

Thessaloniki, Greece
Reviewed 29 November 2016 via mobile

A very classy hotel, extremelly spacy rooms (difficult to find in Tokyo), extremelly clean, organised and guest friendly. The only think that could be better is the selection of European breakfast, and a light renovation to lobby in order to lighten up the place.

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Helpful?
1Thank mikalina2013
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. Thank you for taking the time to give us your feedback. Regarding your comments, we are terribly sorry for not being able to live up to your expectations.We will definitely take your suggestion into consideration for our future service...

Carmel, Indiana
Reviewed 27 November 2016

Since traveling internationally for business for the last 35 years, Hotel Okura ranks as one of the best world wide. Not cutting edge in terms of fads, but timeless in terms of service and a very high class operation. Quite part of town, across the street from the US Embassy in an "embassy section of Tokyo", within a short walk...

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Helpful?
Thank ralphwilhelm1
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We truly appreciate your patronage for many years. It was our great pleasure to have you with us at Hotel Okura Tokyo. We are glad that you highly evaluate the services we provided. Kind comments, such as yours, are appreciated and it certainly motivates us to continue offering the best services to our guests. We hope to have the pleasure...

Reviewed 26 November 2016

We spent three nights at the Okura. The hotel is centrally located (though quite a long and expensive cab drive from Narita airport) and is just a few minutes drive from attractions like Ginza. The nicest part about this hotel is its people. The staff is very warm and courteous, true to the lovely culture of Japan. Right from the...

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Helpful?
Thank 202vineetb
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

Thank you very much for staying at Hotel Okura Tokyo and taking time to share your feedback. We are pleased that you were satisfied with our service and location. With regards to swimming pool and health club, our guests can enjoy them for free by becoming a member of One Harmony which is also free to join. Inheriting Japanese Traditional...

Westfield, United Kingdom
Reviewed 21 November 2016

Lots of people have said this needs a revamp and I do agree, but it's still a eally nice hotel. The Teppanyaki Restaurat was mind blowing, quite possibly one of teh finest meals I've ever had. The other restuarants were just as good, service as you would expect was really good. Breakfast was OK, got what I like. The staff...

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Helpful?
1Thank Bruce M
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

Thank you very much for your stay with us, and for taking your time to share your experiences at Hotel Okura Tokyo. We were sorry to hear that on this occasion we failed to meet your expectations regarding the quality and facilities of the room. We will definitely address the problems you pointed out to further improve our facilities and services. We hope you will come back to Hotel Okura Tokyo again, where we feel sure you will find our services much more improved.

Irvine, California
Reviewed 20 November 2016

Professional service, large rooms, with a retro, classic feel. The furniture and decor are reminiscent of an older time (think Mad Men), yet minimalistic, clean, and charming. Staff was very friendly and the concierge was very helpful in getting us last minute dinner reservations. Hotel location is convenient, within walking distance to Roppongi restaurants and nightlife. Overall, very enjoyable stay.

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Helpful?
Thank p1nkLem0nade
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. It was our great pleasure to have you with us. We are very glad that you highly evaluate the services we provided. Kind comments, such as yours, are appreciated and it certainly motivates us to continue offering the best...

London, United Kingdom
Reviewed 19 November 2016

The last time I stayed here, about six years ago, I remember thinking it needed refurbishing. Six years on, nothing appears to have changed: it just needs one more urgently now. The Okura remains a well-located hotel, equidistant between the business district of Otemachi and the Roppongi Hills office complexes, and within walking distance of Roppongi's restaurants and bars (15...

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Helpful?
1Thank CWrightMedia
宿泊統括部オフィス, Manager at Hotel Okura Tokyo, responded to this review

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. Thank you so much for taking the time to write to us. We are pleased to see that you were satisfied with our service and location. Inheriting Japanese Traditional Beauty of the old Main Building, the new Main Building...

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Staying in Odaiba / Shiodome / Shinbashi

Neighbourhood Profile
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris wheel, concert halls, amusement arcades and lots of shopping. It also boasts Oedo-onsen-monogatari, a hotspring that recreates old Edo-era ambiance and is very popular with foreign visitors. Shiodome has ultra-modern office buildings where you can often find restaurants with a great high-rise view of Tokyo. The neighboring area of Shinbashi is a district of much older commercial buildings and it's a great place to join 'salary men' enjoying a drink and snacks at street stalls under the railway bridges after work.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Wheelchair Access
Food & drink at the hotel
Kyubey
Kyubey
Cuisines: Japanese, Sushi, Asian
Yamazato
Yamazato
Cuisines: Japanese
Sazanka
Sazanka
Cuisines: Japanese
Chinese Table Starlight
Chinese Table Starlight
Cuisines: Chinese, Asian
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Pool
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Japanese traditional design is carefully preserved, guest rooms ranging from standard to suites are available, providing an array of room choices each offering true relaxation. It is our hope that guests, greeted upon arrival in the room by a traditional folded paper crane, will enjoy a comfortable stay. ... more   less 

Additional Information about Hotel Okura Tokyo

Address: 2-10-4 Toranomon, Minato 105-0001, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Minato > Odaiba / Shiodome / Shinbashi
Price Range: $305 - $547 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Hotel Okura Tokyo 4.5*
Number of rooms: 380
Reservation Options:
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Also Known As:
Okura Tokyo Hotel
Okura Tokyo Minato
Hotel Okura Tokyo Japan
Hotel Style:
#7 Business Hotel in Minato
#8 Romantic Hotel in Minato
#9 Family Hotel in Minato
#10 Luxury Hotel in Minato
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Okura Tokyo staff and other travellers.
7 questions
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Questions? Get answers from Hotel Okura Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Keep looking for a good price. We got an excellent rate. View from front of hotel is nice”
  • Nice green tea in our room. Doriyaki from 7 11
  • Nice black tea
  • Welcome
  • :) nice toiletries
  • :)
  • Simple yet beautiful room decor
  • :)
 of 5 bubbles edith72, 11 Feb 2017 | Read review
“pick a high floor”
  • Room
 of 5 bubbles Agnes-Anselm, 15 Jan 2017 | Read review
“World class; towers are quieter; ask for business man's room for a westerner.”
 of 5 bubbles ralphwilhelm1, 26 Nov 2016 | Read review
“Has own stop for "Friendly Airport Limousine" (a bus!), a really convenient way to and from Narita Airport, also with luggage.”
 of 5 bubbles dutch_gooi, 1 Nov 2016 | Read review
“did not find anything wrong with our room all was fine”
 of 5 bubbles janmcleod, 2 Oct 2016 | Read review
5 of 5