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Hotel Okura Tokyo

1,597 reviews
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Traveller (878)
Room & Suite (503)
Dining (141)
Overview
  • Excellent55%
  • Very good34%
  • Average8%
  • Poor2%
  • Terrible1%
Travellers talk about
“south wing”(104 reviews)
“main building”(83 reviews)
“mad men”(16 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Rooms
11 Mar.12 Mar.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,597)Write a Review
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Traveller rating
338
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338
242
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1 - 5 of 686 reviews
Reviewed 1 week ago via mobile

This hotel is the classic 5 star hotel in Tokyo and you feel like in a Sean Connery 007 movie when you enter the lobby. The service is implacable and the rooms very big for Japanese standards. Everything is perfectly taken care off and clean,...More

Thank Daniel G
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 6 days ago

Thank you very much for your stay with us and for taking your time to share your experiences at Hotel Okura Tokyo. It was a great pleasure to have you with us. Your kind words are of the greatest encouragement to all of us.We are...More

Reviewed 4 weeks ago

Excellent breakfast, excellent service, excellent rooms. The staff are so kind, as you can expect in Japan. Our room was always done up very well. The breakfast has plenty of choices, and there are actually several choices of restaurants in the hotel. Since we were...More

Thank jeanettek93
Response from 宿泊統括部総支配人室, マネージャー at Hotel Okura TokyoResponded 4 weeks ago

We would like to extend our most sincere appreciation for your visit to Hotel Okura Tokyo. It was a great pleasure and honor having you and to have had the opportunity to serve you . It was also grateful for us to hear that our...More

Reviewed 4 weeks ago

This hotel is just amazing! The unprecedented hospitality, service, cleanliness made our trip unforgettable. On the day of our arrival after 11-hours flight we've immediately used the pool and sauna amenities. That was very refreshing and relaxing and it gave us a boost to make...More

Thank Maryana K
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 4 weeks ago

We would like to extend our heartfelt appreciation for your staying at Hotel Okura Tokyo during your recent visit to Japan. It was our great pleasure to have you with us. Thank you for your compliment. We are glad that our services met your needs...More

Reviewed 4 weeks ago

There are so many hotels in Tokyo, but Hotel Okura Tokyo is one of the best few hotels in Tokyo in both comforts of the stay and the quality of restaurants. If you will visit from other countries, this is the place to enjoy Japanese...More

Thank keih311
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 4 weeks ago

Thank you very much for choosing Hotel Okura Tokyo and favorable feedback. We are glad that you enjoyed the food in our restaurants. We are delighted to hear you were able to feel relaxed and to enjoy your accomodation, too. Your kind words are of...More

Reviewed 4 weeks ago

This hotel hearkens back to the golden age of hospitality. Everything is where it needs to be; everything works as it should. The smiles are genuine and the willingness of staff to go out of their way for you is based on a genuine desire...More

Thank Samir A
Response from 宿泊統括部オフィス, Front Office Manager at Hotel Okura TokyoResponded 4 weeks ago

Thank you for staying with us at Hotel Okura Tokyo and sharing your experience here. We are glad that you highly evaluate the services we provided and you felt comfortable and had blissful time here. We hope your next visit will be as pleasant as...More

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Free Parking
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 196 - USD 456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Minato
#8 Family Hotel in Minato
#8 Romantic Hotel in Minato
#8 Luxury Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
USD 196 - USD 456 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Business Hotel in Minato
#8 Family Hotel in Minato
#8 Romantic Hotel in Minato
#8 Luxury Hotel in Minato
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Add Photo Photos
Traveller (878)
Room & Suite (503)
Dining (141)
Pool & Beach (1)
Business Centre & Event Rooms (5)
Amenities (5)
Nearby
Odaiba / Shiodome / Shinbashi
Odaiba is an entertainment hotspot with a giant ferris
wheel, concert halls, amusement arcades and lots of
shopping. It also boasts Oedo-onsen-monogatari, a
hotspring that recreates old Edo-era ambiance and is
very popular with foreign visitors. Shiodome has
ultra-modern office buildings where you can often find
restaurants with a great high-rise view of Tokyo. The
neighboring area of Shinbashi is a district of much
...More
Questions & Answers
Ask a question
dellychea
13 January 2018|
AnswerShow all 7 answers
Response from danevans108 |
They have no issues with credit cards. It is a spectacular hotel, unparalleled customer service.
2
Votes
rfbayer
10 July 2017|
AnswerShow all 6 answers
Response from Navarrowl | Reviewed this property |
Yes
1
Vote
Ayudama
1 June 2015|
Answer
Response from the-way-2-go | Reviewed this property |
The standard rooms are VERY nice!!
0
Votes
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123
Room Tips
"Higher floors a less noisy. Although there are no busy traffic roads around the hotel."
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"From some guest room, you can see "Tokyo Tower". It is very beautiful at night."
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"Perfect room control. Guest are very polished."
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"Ask for a mattress topper to make the bed a little more comfortable."
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