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The Westin Tokyo

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1,554 Reviews from our TripAdvisor Community

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Showing 935: English reviews
Mexico
Reviewed 2 days ago NEW

We stayed here at the end of our Tokyo trip having previously stayed at the Hyatt Regency in Shinjuku. Both time in Club level rooms.I wish we had stayed at the Hyatt again - it was cheaper than the Westin and better located. The hotel is nice but extremely dated. The decor is very '90s - pretty tacky. A change...

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Thank ACC1979
Los Angeles, California
Reviewed 5 days ago NEWvia mobile

I've been traveling to Tokyo for 13 years now and always stay at The Westin in Ebisu. You are always greeted with friendly and helpful staff. Check in and check out is so efficient. The rooms are always clean and variety of restaurants in the hotel is definitely a PLUS! The location of this hotel is really the key. It...

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Helpful?
Thank Bonj69
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. Thank you for allowing us the opportunity to serve you. Your valuable feedback will be shared by our team. We are delighted to hear you were able to feel renewed and relaxed...

tokyo
Reviewed 5 days ago NEW

This hotel may seem off-the-beaten hotel in that it is not in central(downtown) Tokyo but it is right on the Yamanote Line (JR loop train) in Ebisu in a great area, with shops and restaurants. My partner and I come here for a weekend R&R. The hotel is elegant, service is excellent, and the rooms are well appointed and elegant....

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1Thank warren D
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing...

Brentwood, United Kingdom
Reviewed 6 days ago NEW

Travelled with RT travel. Highlights of Japan fantastic trip excellent travel company was looked after with guide from start to finish would seriously recommend RT travel for a trip to japan the hotels were in good locations and excellent hotels

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Helpful?
Thank Christine0606
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for...

Vancouver, Canada
Reviewed 1 week ago

This value luxury property from Westin may be in a little less fancy neighbourhood, but still gives you all the convenience of West Tokyo, without the busyness associated with other areas like Shibuya and Shinjuku. Staff are friendly and concierge extremely helpful (thanks for Restaurant reservation help). Executive lounge on 17th has breakfast, food all day and into early evening....

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Helpful?
Thank LHOVancouver
Westin T, Marketing coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms and your visit to Tokyo was a truly enjoyable one! Your valuable feedback for the communications will be shared by our team. Thank for allowing us to contribute to your Tokyo...

Australia
Reviewed 2 weeks ago via mobile

Typical and exceptional Western service. English speaking staff and great value. A good bar in the lobby. Great venue for breakfast. Very clean hotel, but getting dated. Thin walls and long access to elevators. The rooms are traditional and a bit dated by many standards off today. The Wi-Fi can be spotty. Great views if you get the city view....

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1Thank FirebirdG2
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your review and even more for your stay with us. We are delighted to hear that your visit to Tokyo was a truly enjoyable one! Our location, Ebisu is quite a gem. As you’ve mentioned, the many hidden discoveries here and there are popular to the local community as well. We boast true Westin professionalism and personal...

Reviewed 2 weeks ago

stayed here going to disneyland and disney sea. i stayed in a smoking room which was much much bigger than a non smoking room. very clean and staff were very attentive. had a couple of drinking in the lounge bar on the lobby level. opening the curtains to a beautiful garden was worth the stay. needed to stay one extra...

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Helpful?
Thank Bobby C
Westin T, Marketing coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We are looking forward...

Macclesfield, United Kingdom
Reviewed 2 weeks ago

Can't say a lot for the holiday maker as I am a frequent business traveler to the hotel. exceptionally clean rooms, excellent staff ( my room is set up as office before i arrive ), great location. Breakfast in the terrace is always busy and usually a queue. Having said that the quality and choice is really good. Masashi the...

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Helpful?
Thank _steven_s_clayton
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing...

Vancouver, Canada
Reviewed 2 weeks ago

What a beautiful Hotel. Stayed here last June. Just loved it, top notch. We could have easily stayed here for more than the 5 nights we booked. We are planning to come back next June. Although an older hotel, everything is shining and clean. The staff were smiling and helpful. Club lounge food was delicious and varied everyday. Kudos to...

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Helpful?
Thank Tima F
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for your stay with us and for taking the time to post a review. Your kind words are of the greatest encouragement to all of us. We believe in offering the best of international standards combined with immaculate Westin Tokyo hospitality and service- attention to detail, tailored service, and effort in understanding our guests. We only hope for...

Santa Monica, CA
Reviewed 3 weeks ago

Unfortunately I lost my notes describing the lovely room that we enjoyed at the hotel. We were extremely comfortable. The location is probably not the best, but we had no trouble getting to restaurants and sections of town utilizing cabs that were readily available. This is one of the better hotels we have stayed at and what makes it exceptional...

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Thank Love vacation time
Westin T, Marketing Coordinator at The Westin Tokyo, responded to this review

Thank you for staying with us at The Westin Tokyo and for taking the time to review us. We are delighted to hear you were able to feel renewed and relaxed in our guestrooms. It is our utmost joy in providing an experience, extraordinary; excellence that is consistent, and ensuring that each guest’s stay is bespoke. Thank you for allowing...

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Staying in Shibuya / Harajuku / Ebisu

Neighbourhood Profile
Shibuya / Harajuku / Ebisu
There are countless opportunities to shop in the Shibuya and Harajuku districts, especially in shops that focus on Japan's "Kawaii" culture. The trendiest areas are around Shibuya’s Center district, Harajuku's Takeshita-dori and in Omotesando. If you need to recharge from all the shopping, you can easily refresh yourself in Meiji Jingu or Sasaki Park. In contrast, Ebisu has a more grown up ambiance of calm and cool. At the Museum of Yebisu Beer you can learn about the beer that was responsible for the town’s name, and enjoy dining at the popular noodle shops in the surrounding area.
Explore this neighbourhood

Amenities

Highlights
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Ryutenmon
Ryutenmon
Cuisines: Chinese
The Terrace
The Terrace
Cuisines: International
Yebisu
Yebisu
Cuisines: Japanese
The Bar
The Bar
Cuisines: Bar, Pub
The Compass Rose
The Compass Rose
Cuisines: Bar, Pub
Victor's
Victor's
Cuisines: French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The epitome of immaculate Japanese service, we tailor each guest's stay with personal, instinctive, and heartfelt hospitality. Enjoy the quietness in an upscale neighborhood of central Tokyo while staying close to the heart of actions happening at popular downtown sites. ... more   less 

Additional Information about The Westin Tokyo

Address: 1-4-1 Mita | Ebisu Garden Place, Meguro 153-8580, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Meguro > Shibuya / Harajuku / Ebisu
Price Range: $355 - $593 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Westin Tokyo 4.5*
Number of rooms: 438
Reservation Options:
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Also Known As:
The Westin Tokyo Hotel Meguro
Westin Hotel Tokyo
Westin Hotel Meguro
Westin Tokyo
Meguro Westin
The Westin Tokyo Meguro
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Tokyo staff and other travellers.
19 questions
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Thailand
Thailand
over a year ago
Hong Kong, China
Brisbane

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Questions? Get answers from The Westin Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on a top floor overlooking Yebisu Garden or overlooking the Nature Park”
 of 5 bubbles warrenD190, 4 Dec 2016 | Read review
“Good location”
 of 5 bubbles Christine0606, 3 Dec 2016 | Read review
“Some rooms face Mount Fuji. Ask for Non-smoking Rooms!”
 of 5 bubbles LHOVancouver, 27 Nov 2016 | Read review
“choose a smoking room. the rooms are much bigger”
 of 5 bubbles bobbyc895, 22 Nov 2016 | Read review
“I take a room on 13th floor ( non smoking )”
 of 5 bubbles _steven_s_clayton, 22 Nov 2016 | Read review
5 of 5
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