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Hotel East 21 Tokyo

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572 Reviews from our TripAdvisor Community

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Showing 109: English reviews
Calgary, Canada
Level Contributor
4 reviews
4 hotel reviews
Reviewed 3 days ago NEW

We stayed 3 nights at this Tokyo hotel at the end of November 2016. It is located in a "quieter" neighbourhood with lots of restaurants and smalls shops within walking distance. The room was much more spacious than we had anticipated after reading past reviews. We were able to use the Tokyo subway/rail system very easily and access to the... More 

Helpful?
Thank Wendy M
Montreal, Canada
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago

The hotel is really beautiful and we got to stay on a high floor so the view is very nice. You can even see the Skytree from one side of the hotel. The bed was moderately hard but still comfortable. The best part is that you get to use Shiseido products in the bathroom. The only downside is that the... More 

Helpful?
Thank Gabriela R
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.Also we thank received a high evaluation. The gym / sauna is not used by all guests, so we are offering a separate fee.Please also use Hotel East 21 Tokyo during the next visit to Japan. Best Regards. More 

Irvine, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

We stayed at this hotel for a second time and we still like it. The hotel is clean and adequately roomy, the attendants are nice and polite, going out of their way to help. For some people, 7 min from a metro station maybe a deterrent but once we embraced it as an opportunity to exercise, to absorb the culture,... More 

Helpful?
1 Thank DrAria2015
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.Also we thank received a high evaluation.Our hotel is slightly away from the nearest station and it is very much appreciated if you think positively like yourself.Please also use Hotel East 21 Tokyo during your next visit to Japan. Best Regards. More 

London, United Kingdom
Level Contributor
348 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 143 helpful votes
Reviewed 3 weeks ago

Our first hotel in Japan and we were not disappointed! It is comfortable and reasonably priced! It is slightly out the way from the busy Tokyo Station and Shibuya Station but don't worry, you can get there within 15 mins on the underground system. The hotel is a 10 minute walk from its local station, but this is fine....plenty of... More 

Helpful?
Thank debsmillen66
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.Also we thank received a high evaluation.How was your stay in Japan? Please also use Hotel East 21 Tokyo by the time of your next visit to Japan. Best Regards. More 

Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 weeks ago

We are here for 2 nights during a trip to Tokyo Disneyland and Disney Sea. The hotel has a comfort room with decent size. Our first night was in Standard single bed (but enough for two peoples!) and face to the Tokyo Skytree, while the second night was in Standard twin room. The disneyland provided the shuttle but from the... More 

Helpful?
1 Thank Parinya P
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.Also we thank received a high evaluation. Please enjoy the breakfast as you will find a Hotel East 21 Tokyo also during the next visit to Japan, I think that does not regret. Best Regards. More 

London, United Kingdom
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 15 October 2016 via mobile

My wife and I stayed there for four nights and really liked it. Yes it's a 10 minute walk from the subway but it is a good line and most places aren't too far away. The rooms were if a great size and very comfortable. Staff were very friendly and plentiful however their understanding of English is limited. But we... More 

Helpful?
Thank Beardie50
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.Also we thank received a long stay, or would have a comfortable stay?Please use the next visit to Japan also Hotel East 21 Tokyo. Best Regards. More 

Singapore, Singapore
Level Contributor
34 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 October 2016 via mobile

Stayed here as it was just adjacent to our counterpart office. Considered a basic hotel and decent size hotel compared to other japan hotel. Breakfast is really not amazing. Amazingly it is the first hotel that makes me actually would skipped my breakfast.

Helpful?
Thank sololyn
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.We thank received a valuable opinions.Please use the Hotel East 21 Tokyo also during the next visit to Japan. Best Regards. More 

Aurora, Colorado
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 September 2016 via mobile

The hotel has very comfy rooms, and the staffs are courteous. The rooms are good size, and the bathrooms are all clean and have bidet. The view from the rooms are nice. You can see the Tokyo Skytree from the hallway Windows. The hotel is built on top of a shopping center, and has many restaurants and cafes nearby, and... More 

Helpful?
Thank Paul W
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.The easy-to-understand thank received your post where good hotel to everyone.Please use the Hotel East 21 Tokyo also during the next visit to Japan. Best Regards. More 

Alba, Italy
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 September 2016

I give four instead of five stars only because you have to pay a lot to get access to the swimming pool and/or the gym (30-35 euros each for 1 day). Amazing room and views, a real 4 stars hotel with every amenity and plenty of supermarkets, café and restaurants just at the basement. It is a little far from... More 

Helpful?
Thank Roberto B
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.Also thank plainly received your post to everyone the high rating and that of the hotel.Did you enjoy hotel Stay?Please use the Hotel East 21 Tokyo also during the next visit to Japan. Best Regards. More 

Geneva, Switzerland
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 September 2016 via mobile

This hotel is not very set up for foreign visitors, obviously most during my stay were young groups and japanese families heading for the disney ressort. The most positive I found was the bar on the top floor, a great view, good service and they still serve you snacks after 9pm when the restaurant won't take anyone new. Otherwise I... More 

Helpful?
Thank Shaun67_13
ホテルイースト21東京Web課, お客様担当マネージャー at Hotel East 21 Tokyo, responded to this review

Thank you for using the Hotel East 21 Tokyo.Also we thank received many valuable opinions.We would like to take advantage in the future of the service improvement.Please use the Hotel East 21 Tokyo also during the next visit to Japan. Best Regards. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Elegant atmosphere in a classic reminiscent of Europe in the 19th century. About a 7-minute walk from Subway Tozai Line Toyocho Station. ■Wireless LAN in all rooms is available free of charge. ■Guidance of the garden pool ・Operating period July 8 (Friday) to September 4 (Sunday) 9:00 to 18:00 ・Facility fee (accommodation's guest) Weekdays ¥ 3,240 (adult) · ¥ 1,620 (children 3 to 12 years old Saturdays, Sundays, and holidays and 8/8 ~ 8/15 ¥ 6,480 (adult) · ¥ 3,240 (children 3 to 12 years old) ... more   less 

Additional Information about Hotel East 21 Tokyo

Address: 6-3-3 Toyo, Koto 135-0016, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Koto
Price Range: $94 - $481 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hotel East 21 Tokyo 3.5*
Number of rooms: 396
Reservation Options:
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Also Known As:
East 21 Tokyo Koto
East 21 Tokyo Hotel
Hotel East 21 Tokyo Japan
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Questions & Answers

Here's what travellers have asked, with answers from Hotel East 21 Tokyo staff and other travellers.
25 questions
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Questions? Get answers from Hotel East 21 Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a room with a pool view.”
 of 5 bubbles wendymV9519DZ, 2 Dec 2016 | Read review
“The triple room had adequate space to accommodate all of us with ease.”
 of 5 bubbles debsmillen66, 9 Nov 2016 | Read review
“Well, ask for higher floor and enjoy your tokyo view.”
 of 5 bubbles 427parinyap, 31 Oct 2016 | Read review
“high floors for nice views.”
 of 5 bubbles 296robertob, 19 Sep 2016 | Read review
“no need. Enjoy!”
 of 5 bubbles Eresios, 4 Aug 2016 | Read review
5 of 5
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