We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mandarin Oriental, Tokyo

2,058 reviews
Save
Traveller (1528)
Room & Suite (688)
Dining (127)
Overview
  • Excellent84%
  • Very good12%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
“mount fuji”(44 reviews)
“concierge team”(24 reviews)
“pizza bar”(18 reviews)
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Hot Tub
Non-Smoking Rooms
Restaurant
5.0 Star Hotel
All hotel details
Offers from Mandarin Oriental, Tokyo
Special Offer: Complimentary 4th Night
Contact Info
Name/address in local language
Rooms
5 Mar.6 Mar.
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from USD 604.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chuo hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "46b6708d5c3b4463bccbc77e2e1a0edc", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":585204,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53940917],"additionalContentIds":[],"pollCount":0,"checkin":{"day":5,"month":3,"year":2018},"checkout":{"day":6,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":604,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"46b6708d5c3b4463bccbc77e2e1a0edc","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":848,"lowestMetaPrice":604,"additionalPartner":false,"highestMetaPriceDisplay":848,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":848,"lowestMetaPrice":604,"highestMetaPriceDisplay":848,"hotelName":"Mandarin Oriental, Tokyo","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjQ2YjY3MDhkNWMzYjQ0NjNiY2NiYzc3ZTJlMWEwZWRjIiwiQUlLIjoiYjkzNDE5ZWRjNGRmNGY1NGFkNWI2ZmZiYWMxM2U0MmMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "05/03/2018", "checkOut": "06/03/2018", "lowestPrice": "USD 604", "hasDates": true, "hacComplete": false, "contentIdMappings": {"53940917":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (2,058)Write a Review
There are newer reviews for Mandarin Oriental, Tokyo
See the most recent reviews
Filter reviews
1,197 results
Traveller rating
1,048
106
28
6
9
Traveller type
Time of year
LanguageEnglish
More languages
1,048
106
28
6
9
Show reviews that mention
All reviewsmount fujiconcierge teampizza barpark hyattbottega venetaluxury hotelpillow menugrand roomfloor to ceiling windowsbeautiful hotelfour seasonsmitsukoshimae stationmitsukoshi department storesushi restaurantrestaurant reservationsginza linecorner room
FilterEnglish
Updating list...
21 - 25 of 1,197 reviews
Reviewed 12 January 2018 via mobile

Been here multiple times Pros: - Great direct access to the train station - Spacious room - Friendly service - Delicious breakfast buffet with much variety - Great city view Cons: - Toilet area in bathroom sometimes can stink and could be cleaner - Bathroom...More

Thank gtahir
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 17 January 2018

Dear gtahir Thank you very much for your wonderful patronage of our hotel as well as for this last review following your recent stay with us. We were of course very pleased to hear you have been enjoying the view from our guestrooms, as well...More

Reviewed 6 January 2018

we loved this hotel. We celebrated our new year there and had a great time. The staff go way out of their way to make you feel welcomed and ensure that you are taken care of throughout rooms are clean

Review collected in partnership with this hotel
Thank Maradi59
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 9 January 2018

Dear Maradi59 Thank you for taking the time to share your review following your recent stay at Mandarin Oriental, Tokyo. We look forward to the pleasure of welcoming you back to the hotel for another memorable stay. Yours sincerely, Social Media Communications Mandarin Oriental, Tokyo

Reviewed 3 January 2018

First of all, the people that gave 5 star reviews that claim they've stayed in luxurious hotels across the global; Aman, St. Regis, Four Seasons, Ritz-Carlton, and Rosewood, must have been wearing earplugs, an eye mask, and a nose plug when they stayed at this...More

2  Thank LarinaBeana
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 17 January 2018

Dear LarinaBeana Thank you for taking the time to contact us about your recent stay. We sincerely appreciate your feedback and have given careful consideration to each of your comments. It would be greatly appreciated if you would allow us the opportunity to discuss these...More

Reviewed 29 December 2017

It seems nothing can compare to the service of a Mandarin Oriental and Tokyo Mandarin was beyond the best. They anticipate your needs, do so many extra touches from services, staff. We stayed at 4 top hotels in Japan on this trip but the Mandarin...More

Review collected in partnership with this hotel
Thank Harris14
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 4 January 2018

Dear Harris14, First, let us just say what a great pleasure it was to have you with us recently, and thank you for taking the time to write such a lovely review on TripAdvisor. We are pleased to learn that you had a memorable stay...More

Reviewed 28 December 2017

Absolutely top quality service. Highly attentive and personalized. All staff members from bell hop to check in to the resident bar tenders are amazing. They treat you like a regular customer from your first stay on. Accommodations are excellent as you would expect. Great spa....More

Thank FreqBizTrvlr
Response from MOTYO, Social Media Communications at Mandarin Oriental, TokyoResponded 29 December 2017

Dear FreqBizTrvlr, Thank you for taking the time to share your positive review following your recent stay at Mandarin Oriental, Tokyo. We are delighted to learn that you had a pleasant stay and were satisfied with the hotel’s service. Your comments are much appreciated, and...More

View more reviews
PreviousNext
134567240
About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Spa
Free Internet
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Bar/Lounge
Hot Tub
Details
Price range
USD 591 - USD 1,693 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Business Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Family Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 591 - USD 1,693 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Spa Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Business Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Family Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1528)
Room & Suite (688)
Dining (127)
Pool & Beach (12)
Amenities (19)
Business Centre & Event Rooms (3)
Family and Play Areas (2)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
Rick H
1 February 2018|
AnswerShow all 2 answers
Response from f a | Reviewed this property |
Yes. Mandarin Oriental is under 10 minutes to Tokyo Train Station with taxi. It also sits above a subway station that’s a few stops away from the train station
0
Votes
TransConFlyer
2 December 2017|
AnswerShow all 7 answers
Response from MOTYO | Property representative |
Thank you all for answering to the question. Staying guests can use the facility in complimentary basis during 6:30 am - 9:00 am. Other time period, you can use the facility with additional JPY 7,000 per day including tax... More
0
Votes
Vera N
18 May 2017|
AnswerShow all 5 answers
Response from MOTYO | Property representative |
Dear Vera N, Thank you for your question. Yes, we do have non-smoking floor. All restaurants are non-smoking but bar area. Best regards, Social Media Communications Mandarin Oriental, Tokyo
1
Vote
PreviousNext
1234567
Room Tips
"Get the city view room which offers great Mt Fuji views. Use the spa which has great facilities"
Read review
"The room I stayed in was a Mandarin suite room."
Read review
"Ask for a room with a view of the amazing Tokyo Skytree"
Read review
"Never made a special request yet always had great experience. Not sure if any rooms face Mt. Fuji but..."
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing