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Mandarin Oriental, Tokyo

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Mandarin Oriental, Tokyo
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1,706 Reviews from our TripAdvisor Community

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Showing 997: English reviews
Seoul
Reviewed 5 days ago NEW

Amazingly excellent good mood good breakfast good view (especially one side for Tokyo Sky Tree, the other side for Mountain Fuji.) Also the fitness center is really nice. staffs were very kind and warm.

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Helpful?
Thank kihlim
Annapolis, Maryland
Reviewed 1 week ago

We made arrangements to spend one night at the Tokyo Mandarin Oriental during our Christmas trip to see our son. He's stationed at Yokosuka Naval Base. It also happened to be my wife's birthday. We had booked a standard room w/roll-away for our son. After traveling from Yokosuka we arrived about 12:30pm and decided to check-in and just leave our...

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2Thank TMccabejr
Northern Florida
Reviewed 1 week ago

Whoever designed this location maximized the view....even the spa sauna and bathrooms have floor to ceiling windows. It is stunning. The room was gorgeous and provided everything we needed and more. Too bad we were only here at the end our trip for one night. I spent 3 hours in the women's spa before flying home.... it was grand. We...

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Helpful?
Thank bermbroro
MOTYO, Manager at Mandarin Oriental, Tokyo, responded to this review

Dear bermbroro, Thank you for choosing to stay with us on your visit to Tokyo, and also for taking the time to leave a review on Trip Advisor. I am happy to hear you enjoyed our accommodations and the spa treatment. The view from the hotel is indeed stunning on a clear winter day. I do apologize for the initial...

Tulsa
Reviewed 1 week ago

I had stayed in a number of business hotels in Tokyo before, but not in the Mandarin Oriental: It's simply a cut-above. The service is impeccable (they will remember what you had for breakfast the previous day, and ask you the next morning if you would like to have the same), personal (everyone seems to remember your name), and inconspicuous...

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Thank THill182
London, United Kingdom
Reviewed 1 week ago via mobile

The Mandarin Oriental Tokyo has a lot going for it but given that it is one of the most expensive hotels in Tokyo, I feel it is let down by a few things. Let me start with the positives: - The common areas definitely have that 'wow factor' - While the breakfast spread is limited compared to other 5* hotels...

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Thank Nomadiclondoner2
MOTYO, Manager at Mandarin Oriental, Tokyo, responded to this review

Dear Nomadiclondoner2, It was a great pleasure to have you stay with us, and thank you for taking the time to write a review on TripAdvisor. The whole team was overjoyed to learn that you had a pleasant stay with us and that you enjoyed your experiences especially at breakfast and at our Spa’s Heat & Water facilities. I earnestly...

Zurich, Switzerland
Reviewed 2 weeks ago

We stayed at three different hotels, because we wanted to find out, which one is best. The first one was Shangri-La, the second one The Peninsula and the third one Mandarin Oriental. We stayed at all hotels for three days, a total of nine days. I booked all hotels through GrandLuxuryHotels and have been very pleased by the service offered...

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1Thank Urs K
MOTYO, Manager at Mandarin Oriental, Tokyo, responded to this review

Dear Mr. Urs K Thank you for choosing to stay at Mandarin Oriental, Tokyo for part of your visit to Tokyo, and we thank you indeed as well for posting such a wonderful review and beautiful photos of your stay on Trip Advisor. We are truly delighted to learn that you had enjoyed your stay, and appreciate as well that...

Melbourne, Australia
Reviewed 2 weeks ago

I've stayed at a lot of hotels ... this property stands above most for its utter all-round excellence. Our checkin experience was as smooth as could be expected, in spite of our booking (via TA) providing incorrect details to the property. Reception is located on Level 38 - right at the top of the property, and it has outstanding views...

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Thank David_in_Melbourne
Houston
Reviewed 2 weeks ago

We took a 2 week trip to a Tokyo. Love to eat. Stayed at the MO, Pennisula and AMAN. MO had the best staff, English oriented. They did fail to get us best reservations. We give that credit to the AMAN. The room quality is dated. In house breakfast etc is good

Review collected in partnership with this hotel
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1Thank P3952FPgeorget
MOTYO, Manager at Mandarin Oriental, Tokyo, responded to this review

Dear P3952FPgeorget, Thank you for this review following your recent stay at Mandarin Oriental, Tokyo. We sincerely appreciate your feedback and have given careful consideration to each of your comments. These have been shared with the relevant Department Heads responsible for the areas in question and those individuals have carefully looked into what may have been the cause of your...

Reviewed 2 weeks ago via mobile

The hotel is nicely located next to Mitsukoshi dept store, and also next to a subway station. Service can be improved. For the price I paid, it seems lile they to save costs in their amenities and towels. No swimming pool and small gym - the major drawback of this hotel.

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1Thank Jenny K
MOTYO, Manager at Mandarin Oriental, Tokyo, responded to this review

Dear Ms Jenny K, Thank you for taking the time to contact us about your recent stay. We sincerely appreciate your feedback and have given careful consideration to each of your comments. These have been shared with the relevant Department Heads responsible for the areas in question and those individuals have carefully looked into what may have been the cause...

Encino
Reviewed 2 weeks ago via mobile

We arrived at this amazing hotel yesterday and have been blown away by the attentive staff and the gorgeous rooms. From the initial interaction the staff has been superb. We were greeted at the taxi by 2 bellmen who whisked away our luggage and escorted us promptly to the front desk. Upon check-in, Kodai explained all of the amenities that...

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Thank chowder72

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Spa
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Food & drink at the hotel
Tapas Molecular Bar
Tapas Molecular Bar
Cuisines: Japanese, Asian
Sushi Sora
Sushi Sora
Cuisines: Japanese, Sushi, Asian
Mandarin Bar
Mandarin Bar
Cuisines: Bar, Chinese
Ventaglio
Ventaglio
Cuisines: Mediterranean
Pizza Bar on 38th
Pizza Bar on 38th
Cuisines: Italian, Pizza
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Mandarin Oriental, Tokyo's visionary design and award-winning service has been recognised as the epitome of sophisticated luxury in the city. Superbly located in the prestigious financial district within the historical and cultural centre of Tokyo, the first Mandarin Oriental Hotel Group property in Japan embodies the best of contemporary and time-honoured architectural splendour. The hotel features 178 luxuriously appointed guest rooms and suites, ten restaurants and bars and an award-winning spa situated within the soaring, Cesar Pelli-designed Nihonbashi Mitsui Tower. The site offers spectacular views of the city skyline while providing access to stately banquet and conference facilities within the adjacent Mitsui Main Building, a Japanese cultural-heritage property. ... more   less 

Additional Information about Mandarin Oriental, Tokyo

Address: 2-1-1 Nihonbashi Muromachi, Chuo 103-8328, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chuo > Ginza / Tokyo Nihonbashi
Price Range: $686 - $1,562 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Mandarin Oriental, Tokyo 5*
Number of rooms: 178
Reservation Options:
TripAdvisor is proud to partner with Expedia, Mandarin Oriental, Booking.com, Hotels.com, Agoda, Cheap Tickets, Travelocity, JAPANiCAN and Jetsetter so you can book your Mandarin Oriental, Tokyo reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mandarin Oriental, Tokyo Hotel Chuo
Mandarin Oriental Hotel Tokyo
Mandarin Oriental Chuo
Mandarin Tokyo
Chuo Mandarin Oriental
Mandarin Oriental, Tokyo Japan
Hotel Style:
#1 Family Hotel in Chuo
#1 Business Hotel in Chuo
#1 Luxury Hotel in Chuo
#1 Romantic Hotel in Chuo
#1 Spa Hotel in Chuo
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Questions & Answers

Here's what travellers have asked, with answers from Mandarin Oriental, Tokyo staff and other travellers.
15 questions
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Questions? Get answers from Mandarin Oriental, Tokyo staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay at the AMAN”
 of 5 bubbles P3952FPgeorget, 5 Jan 2017 | Read review
“Ask for a view of Mount Fuji”
 of 5 bubbles RIMorrisJr, 2 Jan 2017 | Read review
“A room looking out toward the Ginza has the best view”
 of 5 bubbles Strathcool, 26 Dec 2016 | Read review
“All exterior facing rooms have floor to ceiling glass curtainwalls with fabulous expansive views.”
  • northen view
  • eastern view from 33rd floor room
  • eastern view at night
 of 5 bubbles nwesterner2, 6 Dec 2016 | Read review
“Ask for Mt. Fuji side.”
 of 5 bubbles nancyroberta, 7 Nov 2016 | Read review
5 of 5
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