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Mercure Tokyo Ginza

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Traveller (448)
Room & Suite (296)
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Overview
  • Excellent29%
  • Very good55%
  • Average13%
  • Poor2%
  • Terrible1%
Travellers talk about
“accor hotels”(18 reviews)
“accor member”(17 reviews)
“great location”(171 reviews)
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AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Suites
3 Star Hotel
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Additional information
Offers from Mercure Tokyo Ginza
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Mercure Tokyo Ginza
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
11 Jun.12 Jun.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,538)
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1,004 results
Traveller rating
324
513
126
30
11
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LanguageEnglish
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324
513
126
30
11
Show reviews that mention
All reviewsaccor hotelsaccor membergreat locationsubway stationdeluxe roominterconnecting roomsfrench restaurantaround the cornerwalking distanceshopping districtdirect accessan upgradeimperial palacerooms are smalljapanese standardshaneda airportdecent size
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1 - 5 of 1,004 reviews
Reviewed 4 days ago via mobile

Good price when similar hotel options had increased significantly. Currently being refurbished, upper floors first. Expect workers in the lifts for the foreseeable future. Not an issue for me, Japanese politeness prevailed. My room was a little bit tired, but clean and quiet. Slightly tight...More

Thank Ely19999
Hotel's Favourite
Reviewed 26 February 2018

We stayed five nights here and would definitely stay again if in Tokyo. The hotel is located in the hub of Ginza, a short walking distance to various metro stations and the major shopping and food areas. It's about a 10 to 15 minute walk...More

2  Thank OB52
Response from 営業部, Quality Department at Mercure Tokyo GinzaResponded 28 February 2018

Dear OB52 sama, Thank you for taking your time to write on us and to share your recent experience and thank you so much for such wonderful feedback! I am delighted to read that you enjoyed our service, kindness and professionalism during your stay. I...More

Reviewed 1 week ago

My wife and I spent 2 nights in the Mercure Ginza recently prior to joining a cruise ship. This is the 3rd time I have used the Mercure and on each occasion I have been fully satisfied with the hotel and the service provided by...More

Thank rdun
Response from 営業部, Guest Relations Manager at Mercure Tokyo GinzaResponded 5 days ago

Dear rdun, Thank you for sharing your review. We are very pleased to learn that you had a very satisfying stay with us. Thank you for your kind comments on the breakfast and useful information around the neighborhood. We hope your cruise trip was also...More

Reviewed 1 week ago

The hotel is a short taxi ride from Tokyo Sta. and a block away from Ginza shopping district. Although our room was starting to show its age, it was still very comfortable, clean, efficient, and decent sized. The front desk staff were all very courteous...More

Thank CuriousAl
Response from 営業部, Guest Relations Manager at Mercure Tokyo GinzaResponded 5 days ago

Dear CuriousAl, Thank you for sharing your review on our hotel. We appreciate your positive comments on our staff, room and breakfast. I am glad to inform you that we started renovation of the rooms recently and we should be able to provide you a...More

Reviewed 1 week ago

Very friendly staff and good rooms. A great central location in Ginza with multiple dining options very close as well as several metro stations within a short walking distance. The room came with a free "smartphone" with the opportunity to use google map and search...More

Thank FruBendiksen
Response from 営業部, Guest Relations Manager at Mercure Tokyo GinzaResponded 5 days ago

Dear FruBendiksen, Thank you very much for sharing your review on our hotel. We appreciate you kind comments on our friendly staff, rooms and central location. We are glad that you found it useful to have our free "Handy" smartphone service. It is always a...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Bar/Lounge
Details
Price range
USD 169 - USD 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Chuo
#9 Business Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 169 - USD 268 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 Romantic Hotel in Chuo
#9 Business Hotel in Chuo
Room types
Suites, Non-Smoking Rooms, Smoking rooms available, Accessible rooms
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Traveller (448)
Room & Suite (296)
Dining (41)
Amenities (1)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
Avalonles
14 May 2018|
AnswerShow all 8 answers
Response from Jun-W0n | Reviewed this property |
You could take an airport limousine which we found very convenient and it stops at Ginza station which is a 5minute walk to the hotel. We took this to and fro from airport. Think the ticket cost around JPY1200.
1
Vote
Karin J
1 May 2018|
AnswerShow all 2 answers
Response from Paul K | Reviewed this property |
Not sure. I believe the hotel is undergoing a makeover during 2018 but I believe the hotel will remain operational. Presumably the hotel will refurbish one floor at a time.
0
Votes
Burnsey60
2 April 2018|
Answer
Response from Paul K | Reviewed this property |
I don't know for sure. When we checked out in mid January 2018, we received a message from the hotel management that renovations would be undertaken this year. Dates were not indicated. However with the Rugby World Cup... More
0
Votes
Room Tips
"Get a higher room as its quieter"
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"Avoid the former smoking floor!"
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"Find another hotel"
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"The delux rooms are bigger"
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