We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Imperial Hotel Tokyo

Save
Traveller (1165)
Room & Suite (854)
Storyboard
Nearby Hotels
See allSee all
Overview
  • Excellent70%
  • Very good24%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“parkside diner”(29 reviews)
“main building”(78 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
Offers from Imperial Hotel Tokyo
Special Offer: Early Bird Offer !!!
Hotel packages
Contact Info
Name/address in local language
Offers from Imperial Hotel Tokyo
Special Offer: Early Bird Offer !!!
Hotel packages
Nearby Hotels
See allSee all
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
Reviews (2,226)
There are newer reviews for Imperial Hotel Tokyo
See the most recent reviews
Filter reviews
1,131 results
Traveller rating
787
274
53
12
5
Traveller type
Time of year
LanguageEnglish
More languages
787
274
53
12
5
Show reviews that mention
All reviewsfrank lloyd wrightparkside dinermain buildingimperial floorhibiya parkold schoolginza areaimpeccable servicetower blockwalking distancejapanese servicebusiness tripbit datedbreakfast buffettrain trackslarge hotelfish market
FilterEnglish
Updating list...
11 - 15 of 1,131 reviews
Reviewed 2 weeks ago

Traditional service, very old Japanese style. The customer servicing is great to the extent of 'meiwaku'.. The staff wants to do everything perfect not realising how inconvenient it can be to the other party (their customer). A woman from customer service called wanting to have...More

Thank Alisa S
Response from IHTokyo, マネージャー at Imperial Hotel TokyoResponded 1 week ago

Dear Guest, Thank you for choosing The Imperial for your stay during your visit to Tokyo. I appreciate your constructive review, which shall be circulated to the staff concerned. I apologize for falling short of expectations in any way and assure you that we shall...More

Reviewed 2 weeks ago via mobile

I love the hotel room service and accommodations. The staff were exceptional and the bars and restaurants were all fantastic. Great location and history. I would do it again. Close to the imperial palace subways in train station just a fun area and a great...More

1  Thank SuperDuperMark
Reviewed 2 weeks ago

I stayed here on business last month and was impressed immediately with the attentiveness of the staff and the politeness of those cleaning my room, behind the desk and other general staff. This is an excellent hotel with clean rooms and plenty of space, several...More

Thank Sawmillbloke
Reviewed 2 weeks ago

We really enjoyed our stay at the Imperial, for the awesome service , the sense of history and grandeur, and the most convenient location. There were some drawbacks, but we expected some, as we wanted st stay in a 5-star hotel, and this one was...More

1  Thank Syrianoloukoumi
Reviewed 3 weeks ago via mobile

The only reason we book a hotel is to get some rest. Our first night involved a circus upstairs that lasted all night. I called the manager at 6 a.m. He thanked me for my understanding and said that the family was packing and would...More

2  Thank Denton R
Response from IHTokyo, マネージャー at Imperial Hotel TokyoResponded 1 week ago

Dear Guest, Thank you for staying at The Imperial and we appreciate your kind and constructive account of your impressions. We hasten to apologize for any inconvenience caused you during your stay by the noise you noted. We shall take note of that for reference...More

View more reviews
Nearby Hotels
See allSee all
About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
USD 347 - USD 620 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Chiyoda
#2 Romantic Hotel in Chiyoda
#5 Luxury Hotel in Chiyoda
#5 Business Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
USD 347 - USD 620 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Family Hotel in Chiyoda
#2 Romantic Hotel in Chiyoda
#5 Luxury Hotel in Chiyoda
#5 Business Hotel in Chiyoda
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Add Photo Photos
Traveller (1165)
Room & Suite (854)
Dining (192)
Pool & Beach (32)
Amenities (39)
Family and Play Areas (2)
Business Centre & Event Rooms (2)
Nearby
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's
also a downtown area with shops that were founded over
a hundred years ago. Department stores and luxury
boutiques line the route from Nihonbashi to Ginza.
It's a long established tradition to shop and stroll
while the road is closed to traffic. Luxury hotels,
world class cuisine from talented chefs, and a
collection of glitzy clubs will make this area popular
...More
Questions & Answers
Ask a question
eccaberek
10 January 2018|
AnswerShow all 11 answers
Response from AldoRome | Reviewed this property |
Imperial breakfast is the best. Bye
1
Vote
Google Translation
Peter C
13 December 2017|
AnswerShow all 10 answers
Response from augiemom | Reviewed this property |
I agree with the other answers in this post. The Imperial has excellent service and will accommodate most any request. Having a highly respected hotel make your reservations in Tokyo is the best way to secure top... More
1
Vote
ninjashopper
17 October 2017|
AnswerShow all 5 answers
Response from anonymous396 | Reviewed this property |
No such named suite there for the 30-years and 1,000 nights I've stayed there.
0
Votes
Room Tips
"ask for city view rooms..."
Read review
"Upgrade to the suites, definitely worth it."
Read review
"I got to stay in the City view"
Read review
"Stay away from the Tower rooms"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing