We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Four Seasons Hotel Tokyo at Marunouchi

Travellers' Choice award winner
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 9 more sites!
Professional photos
Four Seasons Hotel Tokyo at Marunouchi
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

870 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Four Seasons Hotel Tokyo at Marunouchi
See the most recent reviews
Showing 685: English reviews
SYD
Level Contributor
52 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 10 February 2015 via mobile

I stayed in this hotel and the service is up to the best 5 star available in some of the international capitale Add the commitment to service of the Japanese staff combined to this small boutique & luxury hotel and you obtain the perfect property for a stay in Tokyo Suites are spacious and perfectly designed including a small tv... More 

Helpful?
1 Thank SydAndy
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear SydAndy sama, Thank you for your stay with us and taking time to write comments on Tripadvisor. I am happy to know that you enjoyed the level of service extended by our staff, size of our suite and restaurant. We are in the middle of renovation of restaurant and bar, and it is scheduled to re-open in mid-April. This... More 

Sydney, Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 February 2015

This hotel is first class. Arrived off the Narita Express had a short walk to the hotel. It is all undercover so there was no need to feel the cold of winter. Hubby and I stayed in a lead in king bed room that was large, spotlessly clean with calming decor of light timber, carpet and comfortable soft furnishings and... More 

Helpful?
Thank Academy2000
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Academy2000 sama, Thank you for staying with us and taking time to write comments on Tripadvisor. I am very glad to know you enjoyed your stay and you wanted to come back to us again in the future. Thank you for your comment on our former restaurant, ekki BAR & GRILL. We are currently renovating restaurant and bar. You... More 

Level Contributor
26 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 9 February 2015

Conveniently situated close to Tokyo station was a great plus considering my heavy ski equipment. The location is otherwise not really that exciting. I'll remember my stay mainly thanks to the superior hospitality service as demonstrated by the front desk and the concierge. The only thing I missed was a pleasant lobby and bar facility (the restaurant was during our... More 

Helpful?
Thank DOC5800
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear DOC5800 sama, Thank you for staying with us and taking time to write comments on Tripadvisor. I am very happy to know that you found the level of service extended by our Front Desk and Concierge superior. They are also very happy to be recognized. I am sorry that our restaurant and bar renovation disappointed you. New outlet, schedled... More 

California, United States
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 9 February 2015

There are a number of very good things about this hotel. The Four Seasons is nicely located near Tokyo station close to Ginza shopping and many business destinations. The service is very attentive. My wife lost her wallet and the staff went out of their way to find it. They also accompanied us to the station to buy some complicated... More 

Helpful?
Thank Alberto625
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Alberto625 sama, Thank you for staying with us and taking time to write comments on TripAdvisor. I am very sorry to hear that our concierge was not able to meet your expectations. I have already shared you feedback with my concierge team. I am very happy to know that you liked our location and the level of service. As... More 

Toronto, Canada
Level Contributor
69 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 February 2015

This was my first visit to Tokyo, as one would expect the service was first class, the staff now all guest by name - impressive. The hotel is in a fantastic location (adjacent to Tokyo Station) and walking distance to most attractions. The hotel bar / restaurant was under construction, so only breakfast was served. The hotel is small, the... More 

Helpful?
Thank 6bills
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear 6bills sama, Thank you for staying with us and taking time to write nice comments on Tripadvisor. I am very happy to know that you liked our location and the level of our service. Our new restaurant and bar will open in mid-April with Tokyo Station view. There are much more places to see in Tokyo and beyond. We... More 

Mammoth Lakes, California
Level Contributor
138 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed 5 February 2015

This was my first time in Tokyo and the Four Seasons made it truly memorable. The lobby is not very grand for a Four Seasons Hotel but everything else was truly wonderful. Not a step was missed during our stay. The concierge team was extremely helpful and made sure everything was special. Only downside was that there is no hotel... More 

Helpful?
Thank Jleahkaylor
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Jleahkaylor sama, Thank you for your stay with us and taking time to write nice comments on Tripadvisor. As you mentioned, we are currently going through restaurant and bar renovation. I am very for the inconvenience you experienced. Our new restaurant and bar will be a spectacular place. You will definitely enjoy it when you visit us next time.... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 February 2015

Amazing hotel, convenient right next to Tokyo Station. Great staff and service! Highly recommended! We were travelling with a heavy snowboard bag, the staff stored the bag for us and organised the bag to be sent to Nagano Hakuba hotel for us. They were going to show us where to eat the best ramen in the station, but we kindly... More 

Helpful?
1 Thank Jephchen
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Jephchen sama, Thank you for your stay with us and taking time to write nice comments on Tripadvisor. I am very happy to know that you enjoyed your stay with us and you found our staff helpful. Once again, thank you and domo arigato gozaimas. We look forward to welcoming you back to our little hotel in the center... More 

Vic
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 February 2015

We stayed at Four Seasons Marunouchi for 2 nights at the end of our 2 weeks holiday in Japan. Location is perfect - right next to the Tokyo station. Easy walk and you will find an array of eating and shopping options. Staff wonderful and professional. Spa facility is excellent. There is Onsen (natural hot springs bath) you can enjoy... More 

Helpful?
Thank happinessgirl
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear happinessgirl sama, Thank you for your stay with us and taking time to write detailed comments on Tripadvisor. I am very glad to know that you enjoyed our hotel facilities, especially spa, and the level of our service. Our greeting and sending service (from and to Tokyo Station) is one of our unique services. As you mentioned, Tokyo Station... More 

Melbourne
Level Contributor
253 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 164 helpful votes
Reviewed 3 February 2015

Have stayed in most other hotels in/around Tokyo station, but this was our first stay at Four Seasons. After a tiring flight, what a wonderful rest and sleep. The bed was like a cloud and I slept very well. It is just minutes to Tokyo station, restaurants and subway to get around Tokyo. The room was booked for triple as... More 

Helpful?
Thank MargaretPowell
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear MargaretPowell sama, Thank you for your stay with us and taking time to write nice comments on Tripadvisor. I am very happy to know that you enjoyed our location, amenities and bed. There are many more places to visit in Tokyo and beyond. We all look forward to your return visit to Tokyo and to our hotel. Once again,... More 

Hong Kong
Level Contributor
3 reviews
Reviewed 28 January 2015

The staff there are friendly, the view from the restaurant is nice. The food quality is exceptional. Hotel is close to Ginza which is the main shopping area for luxury shopping. Close enough to fish market where I have a pleasant 20min morning walk.

Helpful?
Thank Eric C
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Eric C sama, Thank you for staying with us and taking time to write nice comments on Tripadvisor. I am happy to know that you found our staff friendly, and that you liked our location, close to Ginza and Tsukiji Fish Market. Our restaurant and bar are currently under renovation, and unfortunately our guests cannot enjoy the view until... More 

553 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (508)
Viewed
Room/Suite (116)
Viewed
Hotel & Grounds (67)
Viewed
Dining (33)
Viewed
View from Room (53)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (60)
Viewed
Family/Play Areas (2)
Viewed
Other (176)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (45)
Viewed
Room/Suite (12)
Viewed
Dining (13)
Viewed
Family/Play Areas (1)
Viewed
Hotel & Grounds (6)
Viewed
Business Centre/Function Rooms (1)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Chiyoda
Ginza / Tokyo Nihonbashi
Mandarin Oriental, Tokyo
Ginza / Tokyo Nihonbashi
Shangri-La Hotel, Tokyo
Ginza / Tokyo Nihonbashi
The Tokyo Station Hotel
The Tokyo Station Hotel
#3 of 70 in Chiyoda
923 reviews
Show Prices
Show Prices
Show Prices
Odaiba / Shiodome / Shinbashi
Conrad Tokyo
Conrad Tokyo
#1 of 107 in Minato
2,541 reviews
Ginza / Tokyo Nihonbashi
The Peninsula Tokyo
The Peninsula Tokyo
#5 of 70 in Chiyoda
1,534 reviews
Ginza / Tokyo Nihonbashi
Palace Hotel Tokyo
Palace Hotel Tokyo
#1 of 70 in Chiyoda
906 reviews
Show Prices
Show Prices
Show Prices

Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
MOTIF RESTAURANT & BAR
MOTIF RESTAURANT & BAR
Cuisines: European, French
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $726 - $1,885 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
Reservation Options:
TripAdvisor is proud to partner with Amex, Hotels.com, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Expedia, Orbitz, Agoda, Priceline, Cheap Tickets, Travelocity, Odigeo and Jetsetter so you can book your Four Seasons Hotel Tokyo at Marunouchi reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Family Hotel in Chiyoda
#2 Luxury Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Tokyo at Marunouchi staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Four Seasons Hotel Tokyo at Marunouchi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had the suite, love the extra sitting and dining room!”
 of 5 bubbles AAndTMD, 21 Oct 2016 | Read review
“Every room is great here...”
 of 5 bubbles 878kurtt, 22 Sep 2016 | Read review
“Room facing the train station”
 of 5 bubbles artistworldtraveller, 18 Sep 2016 | Read review
“Try and stay on the side of the hotel away Tokyo Station if you are a light sleeper.”
 of 5 bubbles DennisB15, 23 Aug 2016 | Read review
“Premier rooms with 2 Queen Beds is spacious with good view”
 of 5 bubbles windyl2013, 30 Jul 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay