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Four Seasons Hotel Tokyo at Marunouchi

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Four Seasons Hotel Tokyo at Marunouchi
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917 Reviews from our TripAdvisor Community

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Showing 721: English reviews
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Dubai, United Arab Emirates
Reviewed yesterday NEW

Great location. Walking distance to metro stations, restaurants, shopping areas. Hotel in general and rooms in particular are very clean. Staff is extremely friendly and they do make sure that you would have the smoothest experience during your stay.

Review collected in partnership with Four Seasons
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Helpful?
Thank Dilshad T
beverly hills
Reviewed yesterday NEW

Pros: centrally located, Four Seasons top notch friendly and helpful service. Only hotel that could accommodate a family in a big room with 2 queen beds. Cons: It's squeezed into an office building and even with all the Four Seasons decor - still feels like an office building. Lobby looks like they were lucky to just get a sliver of...

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Helpful?
Thank skidmarks
Toronto, Ontario
Reviewed 4 days ago NEW

First visit to Tokyo and personal discovery of an exceptionally vibrant and progressive city. My wife and I enjoyed 5 nights here recently and used our time to experience as much as we could. Our days were filled with exploring the city's neighbourhoods, gardens, markets, stores, restaurants, and culture and it was always nice to start and finish each day...

Review collected in partnership with Four Seasons
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Helpful?
Thank JohnF1961
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear JohnF1961 sama, Thank you for your stay with us and taking time to give us your feedback posted on TripAdvisor. I am very happy to know that you enjoyed your stay with us and you had a fabulous time in Tokyo. There are much more things to see and do in Tokyo and beyond. We love to have you...

Reviewed 1 week ago

It was truly fantastic experience. The hotel is brand new (or at least look like it) the rooms are nice and comfortable. However the service is what makes the experience great. The staff prepared a whole room for my 3 year old with bumper on each corner, a kid size bath robe etc... . The restaurant on the top floor...

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Helpful?
Thank Tuloup
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Tuloup sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very happy to know that you and your family including a 3 year old child had a great time with us, and you enjoyed our child amenities, breakfast at MOTIF and the location. We love to have you...

Hong Kong, China
Reviewed 1 week ago

We stayed for 5 nights for 2 periods as we went out one night for hot spring, we left our luggages at the hotel. When we come back, staff already reconaize us, call our name and said our luggages already in our room. Hotel is not big and they don't have a big lobby but the service is very good.

Review collected in partnership with Four Seasons
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Helpful?
Thank kittyipyy
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear kittyipyy sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am happy to know that you had a great stay with us for two periods and appreciate for your recognition on our service level. We look forward to welcoming you back to our little hotel in the center of...

Encinitas, California
Reviewed 3 weeks ago

We traveled to Tokyo with a group of friends to celebrate a milestone birthday and stayed at the Four Seasons in Tokyo. From the first point we contacted the hotel about coming with a group they were terrific. Always professional, responsive and very helpful. We can highly recommend the hotel to anyone going to Tokyo. The rooms are lovely, the...

Review collected in partnership with Four Seasons
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Helpful?
Thank melyon
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear melyon sama, Thank you for your stay with us and taking time to give us your feedback on TripAdvisor. I am very happy to know that you and your friends had a great time with us, and you enjoyed the location, restaurant and the staff! We love to have you and your friends with us in the not too...

San Diego, California
Reviewed 3 weeks ago

The Four Seasons has the location, service, amenities and the insight to keep all your travel plans stress free! My overall experience was exceptional! The service goes to another level that I personally did not expect! The train station next to the hotel is very confusing to say the least, and hard to understand to the layman traveler. The employees...

Review collected in partnership with Four Seasons
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Helpful?
Thank Peter J
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Peter J sama, Thank you for your stay with us and taking time to share your experience with us on TripAdvisor. I am very happy to know that you had a great time with us and you enjoyed our personal service. There are much more things to do and see in Tokyo and beyond. We look forward to welcoming...

San Diego, United States
Reviewed 3 weeks ago

One can only imagine what a perfect hotel experience looks like when you are bringing 27 of your closest friends across the world. Staff, hotel, service, food, drink...all amazing. Pre-planning trip for 6 plus months with your help was flawless. They made our planning easy, painless and in the end spectacular.

Review collected in partnership with Four Seasons
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Helpful?
Thank rondag444
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear rondag444 sama, Thank you for your stay with us and taking time to give us your feedback posted on TripAdvisor. We are very happy to learn that you and your friends had a great time with us. We look forward to welcoming you and your friends back to our little hotel in the center of Tokyo in the not...

Taipei, Taiwan
Reviewed 5 weeks ago

Four Seasons Hotel Tokyo is a very comfortable, kind and great hotel. Thanks for all of your staffs. We have a nice trip and wonderful wedding ceremony with our friends. And the meals are creative and delicious.

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Helpful?
Thank JohnnyTu17
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear JohnnyTu17 sama, Thank you for your stay with us and taking time to share your experience with us on TripAdvisor. We are very happy to hear that you had wonderful wedding ceremony and the meals were delicious. We look forward to welcoming you and Mrs. JohnnyTu17 back to our little hotel in the center of Tokyo for your anniversary...

Reviewed 5 weeks ago

We returned to the Four Seasons Tokyo for our second trip to Japan. I far to often find that a repeat visit to a hotel or place of which I have very pleasant memories ends in disappointment. Not so with our second trip to the Four Seasons. Several familiar faces (some with promotions - congratulations Yumi!) greeted us with as...

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Helpful?
Thank Miles B
FSHMarunouchi, General Manager at Four Seasons Hotel Tokyo at Marunouchi, responded to this review

Dear Miles B sama, Welcome back! Thank you for your stay with us and taking time to give us detailed feedback posted on TripAdvisor. We are very glad to hear that this was your second time with us and you and your family had a great time again. Yumi was very happy to be recognized by name. I am very...

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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Food & drink at the hotel
MOTIF RESTAURANT & BAR
MOTIF RESTAURANT & BAR
Cuisines: European
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Four Seasons Hotel Tokyo at Marunouchi

Address: 1-11-1 Marunouchi | Pacific Century Place, Chiyoda 100-6277, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $669 - $1,748 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Four Seasons Hotel Tokyo at Marunouchi 5*
Number of rooms: 57
Reservation Options:
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Also Known As:
4 Seasons Hotel Tokyo At Marunouchi
Four Seasons Hotel Tokyo At Marunouchi Japan
Four Seasons Chiyoda
Chiyoda Four Seasons
Hotel Style:
#1 Family Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#3 Luxury Hotel in Chiyoda
#3 Business Hotel in Chiyoda
#8 Romantic Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Four Seasons Hotel Tokyo at Marunouchi staff and other travellers.
7 questions
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Questions? Get answers from Four Seasons Hotel Tokyo at Marunouchi staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you can, book a suite - they are massive and well appointed”
 of 5 bubbles 299andrel, 9 Feb 2017 | Read review
“Ask the concierge to setup all your great dinner option in the Ginza.”
 of 5 bubbles jameshP6017LW, 18 Jan 2017 | Read review
“Corner room on the street side not the train station”
 of 5 bubbles chadin2017, 17 Jan 2017 | Read review
“If have children, always choose room facing tokyo station”
  • watching the train going thru
  • luxury bathroom
  • big and comfortable bed
 of 5 bubbles genxyx, 8 Jan 2017 | Read review
“Pick a high floor facing away from the trains. My colleague's room had trace noise from the train.”
 of 5 bubbles animeh, 5 Jan 2017 | Read review
5 of 5