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Finding an ideal luxury hotel in Chiyoda does not have to be difficult. Welcome to Hotel New Otani Tokyo The Main, a nice option for travellers like you.
While staying at Hotel New Otani Tokyo The Main, visitors can check out The East Gardens of the Imperial Palace (Edo Castle Ruin) (1.5 mi) and Mitsubishi Ichigokan Museum (1.7 mi), some of Chiyoda's top attractions.
Rooms at New Otani Hotel Tokyo provide a flat screen TV, air conditioning, and a minibar, and guests can stay connected with free wifi.
In addition, while staying at New Otani Hotel Tokyo guests have access to room service and a concierge. You can also enjoy a pool and breakfast. Need a place to park? Free parking is available at New Otani Tokyo.
Travellers looking to enjoy some bento can head to Ekibenya Matsuri, Marunouchi Daikoku, or Hotto Motto Kudankita 4-Chome. Otherwise, you may want to check out a Spanish restaurant such as Meson Cervantes, Madurez, or Antibes.
Chiyoda is also known for some great monuments and statues, including Kusunoki Masashige Statue, Omura Masajiro Statute, and Rentaro Taki Residence Mark Monument, which are not too far from New Otani Tokyo.
Hotel New Otani Tokyo The Main looks forward to welcoming you on your visit to Chiyoda.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Classic
Park View
Languages Spoken
English, Chinese, Japanese
Location
4-1 Kioicho, Chiyoda 102-8578 Tokyo Prefecture
Name/address in local language
Hotel New Otani Tokyo The Main
4.2 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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Hotel New Otani Tokyo The Main is hailed for its prime location near multiple metro stations and the Akasaka area, with travelers often praising its easy transportation access. While the hotel's clean, spacious rooms and historic garden are popular among guests, some suggest the rooms could benefit from modernization, particularly with electrical outlets.
The service receives compliments for being courteous and attentive, yet there are occasional calls for further refinement. Although the hotel is considered to offer good value overall, certain services and dining options are perceived as overpriced.
Location
Convenient
Atmosphere
Elegant
Rooms
Spacious
Value
Expensive
Cleanliness
Spotless
Service
Attentive
Amenities
Comprehensive
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The New Otani provides a comfortable accomodation in a good location in Tokyo (Chioda-ku). The pricing is reasonable (at least, I was able to find a good rate with buffet breakfast included on the Preferred Hotel website, which the hotel is a member of). Rooms are large compared to the average in Japan (I've been staying in a standard room, so nothing high-end). The buffet breakfast in the Garden Tower offer a stunning view (40th floor) and is quite rich. Very good location as two metro stations are in the nearby. Ample choice of restaurant in the hotel complex, although you may wanna go elsewhere (as I did) to live the Tokyo atmosphere at night. Only, the hotel is not new and you can see this on the furniture of the room (there is carpet whilst I had rather have wood). The staff is courteous althogh, as everywhere in Japan, not everyone speaks at least basic english. Should I ever come back to Tokyo, I will definitely consider returning.
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Date of stay: August 2024
Value
Rooms
Location
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Trip type: Travelled with family
Room Tip:The hotel complex is quite vast. I stayed in The Main building as it was the less expensive, but...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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I stayed here using the free stay gift from American Express.
I've had trouble figuring out how to use my free stay gift every year, but this was the best one I've ever had.
The room was not a suite, so it was small, but the furniture arrangement and partitions were well thought out and it was comfortable.
The main feature of this room? The cypress bath was very refreshing, and I poured the fresh lemon that was prepared in the room into it.
Breakfast was lined up at 6:30, but if you go early there are seats left so you can eat slowly, and the food was better than I expected.
However, I personally don't like the restaurant at Satsuki outside of breakfast hours.
Even if taste preferences are a matter of personal preference, the hotel did not share the invitation card, which left me with a bad impression.
Due to the location, there are many restaurants both inside and outside the hotel, and even if you miss out on a reservation for the Tour d'Argent Tokyo like me, there are many options, including nearby restaurants, so you shouldn't have any trouble.
I recommend the Shin-Edo Room.
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Date of stay: October 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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We (an extended family of 8 adults) came to Tokyo for the marathon. My sister-in-law booked us into the New Otani and we arranged for rooms on the Executive House Zen level. For that booking, you get rooms on the 12th floor but even better, access from early morning until evening to the 11th floor area, with complimentary beverages and really generous breakfast, lunch and snack spreads. We loved our rooms, which were spacious and very clean and comfortable. The hotel could not have been more accommodating and helpful when we had to make reservations (in Japan, most restaurant reservations have to be made by phone, and none of us speak Japanese). The hotel's location allowed us to explore different neighborhoods and we were able to get in a good run in the morning around the Imperial Palace. Definitely will be back!!
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Date of stay: March 2023
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Checking in the training agency missed telling me of the “enhanced” breakfast option that I would of paid for but the “standard” breakfast is misleading online and they show you pictures of other restaurants and I would make sure you know about all “up grades “ they want you to pay for. The room AC was also warm and they don’t even have a portable fan which is crazy to believe they don’t!?!? Wouldn’t go back to this hotel group!
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Date of stay: June 2024Trip type: Travelled as a couple
Room Tip:The “standard” breakfast! Beware as it’s terrible for a 5 star hotel!!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I used Satsuki for breakfast after a long time. I used to get a free breakfast ticket, but they said it would cost an extra 1,850 yen. The free dandanman etc. is located on the garden court side and is far from the main one, so I used it in anticipation. It used to be hard to get breakfast customers in line after 6.30pm, but this time it was surprisingly free even before 7am, so I thought it would be an extra charge. I thought I couldn't do it because it would cost 7,700 yen without a ticket. I was looking forward to the change as it was a power breakfast, but it was almost exactly the same lol. Maybe I was getting too much value before.
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Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This was our second trip to Japan within the past 5 years. Previously, we stayed at a budget hotel which was cramped and small compared to American hotels. For this reason, we decided to splurge and I'm so glad we did. Splurge on the deluxe room if you value space and comfort. It not only made a huge difference, but it made our stay even better. The deluxe room comes with a walk- in closet, huge bathroom, and the room itself was big enough for a King bed and sitting area with a couch and chair. The staff provided excellent customer service at all times. The hotel is not that close to a train station so be wary of that, especially if you have heavy luggage. Also, this hotel is huge and navigating it takes time before you know where to go and how to get to the area's local restaurants and train stations. The hotel grounds have a beautiful Japanese garden with waterfall which rivals some parks. The only criticism I have about our stay is dining. As do all hotels, this one charges a huge price to dine on-site. You have access to local restaurants that are within walking distance for half the price. If you want to save money do a little research online and dine off-site. There are plenty of options around the area.
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Splurge on a deluxe room and see if you can get a room with a view of the garden.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This is a huge luxury hotel, with very comfortable and spacious rooms, good spaces and above all clean, the amenities are not of good quality, maybe a little modernization is missing but it has everything, it has everything. The service of the staff is unmatched, friendly, respectful and with an excellent attitude, in any area where you find yourself, there will always be someone willing to help you. I loved the breakfast, everything was very tidy, well cared for and above all delicious and healthy with a good amount of bread to choose from and the rest was very healthy and clean, the staff was attentive. The beautiful and very well-kept garden that shows an air of contrast in the midst of its giant neighbors seems like an oasis. It has several restaurants with delicious food. And several luxury stores in the same place. Very good location near the transport station. If you are looking for luxury, attention and excellent service this is the place
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Date of stay: March 2024Trip type: Travelled solo
Room Tip:Si buscas comodidad, buen trato y cosas buenas esta es la opción y cerca de la estación caminando...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I booked an Executive Zen room through American Express Travel and received impressive service at this hotel. When you go to the main check in and they identify you as Executive Zen, you are then taken to the 11th floor for a separate check in process. This is also where they have the Executive Zen lounge. I got early check in around 12:30 and my room was upgraded.
The room itself was large and very clean, comfortable, and quiet. I slept well all nights. The bathroom facilities were excellent, and the wifi adequate speed and reliable. The one odd thing was there were very few electric outlets in the room and not a single USB or outlet near the bed, which you expect in a modern hotel. Room service is not daily but can be had upon request so after the first night I was able to get my coffee and water restocked even though I didn't need towel or bedding service.
This is part of a sprawling three hotel complex - think something on the scale of a casino in Vegas. They advertise 32 restaurants between the three properties. I ate at 4 of them and they were all excellent, as well as pricey. The breakfast buffet in The Satsuki is impressive - as good as I've ever experienced.
The nearest subway station is Nagatacho, which is three stops from Shibuya scramble crossing. There is so much on the property but not much really right outside the door of the hotel. It's a relatively short .4 mile walk to stores and more restaurants in the area.
If you are looking for a quiet, upscale experience near but not directly in all the action, this is a great option.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I spent 4 nights in this hotel. The room was very good, an excellent, very comfortable bed! This hotel has become slightly vintage but at the same time it is quite pleasant. The staff is extremely competent and unparalleled kindness. He goes out of his way to make your stay as pleasant as possible. The only downside for me was the room service, relatively expensive and not particularly good. I had breakfast in the room which overlooks the garden, I specify that I did not try the restaurant which only offers a Japanese breakfast nor the one in the garden tower. This breakfast is relatively good (special mention for the salmon) but unfortunately the same for 4 days... no change, it's a shame. The garden is particularly beautiful.
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Date of stay: August 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Fortunate enough to get upgraded to the Executive House ZEN level (11th Floor) when I visited at the end of May. My trip was super busy. I unfortunately had no time to enjoy the hotel or the property. What I did enjoy though was the room and all the amenities that came with it. Super comfortable bed and towels, an in room insensible-like soaking tub with shower/washing area adjacent. Not sure how they get the tub to fill so quickly. . .
The breakfast is not to be missed. I could have gotten lost in there for a couple hours if I didn’t have to be somewhere every morning. So many choices of the highest quality.
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Date of stay: May 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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