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Shangri-La Hotel, Tokyo

Travellers' Choice award winner
07/05/2017 08/05/2017
1 room 2 adults 0 children
USD 571*
USD 506*
Great Deal
USD 527*
USD 527*
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Shangri-La Hotel, Tokyo
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1,366 Reviews from our TripAdvisor Community

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Showing 781: English reviews
Honolulu, Hawaii
Reviewed 1 December 2015

The Shangri-La Tokyo is adjacent to, but not connected to, Tokyo Station, which is at the financial/business center of Tokyo and adjacent to the Imperial Palace - and, of course, a hub for various train lines to all points across Tokyo and Japan. It is a simple trip via NEX train from Narita - apparently the hotel will send staff...

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Helpful?
1Thank suffolkblueline
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear suffolkblueline, Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your review on Tripadvisor. We are delighted to hear that our room, amenities and service met your expectations. Moreover we are glad that you were able to take advantage of our convenient location close to the Tokyo Station. Your feedback is importatnt as...

ZURICH
Reviewed 1 December 2015 via mobile

From the moment I arrived I felt very welcome and taken good care of. The view from my corner room left me speachless several times. Service and about everything else was perfect as well. The only flaw was that I wanted afternoon tea. Unfortunately I been told that there where no seats available. I asked for room service and again...

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Helpful?
1Thank JIMMYDEFARGO
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear JIMMYDEFARGO, Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your positive review on Tripadvisor. We are so delighted to hear that our service, and room, met your expectations and you enjoyed your stay. Your feedback is valuable as it is one of the best ways for us to understand how we can...

New York City, New York
Reviewed 1 December 2015

This hotel is absolutely gorgeous. There are beautiful chandeliers everywhere, and fabrics and colors which make the place luxurious. The rooms a little more muted but still very lush. The delicious breakfast buffet meticulously cut fruits, fresh vegetables, cooked to perfection omelette- so heavenly and perfect way to begin your day while gazing over Tokyo. If you have a chance...

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Helpful?
1Thank JetChic11
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear JetChic11, Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your review. We are so delighted to hear that you enjoyed your stay in Tokyo, and you were able to take advantage of our room, and breakfast. We very much look forward to welcoming you soon again. Jens Moesker General Manager

New York City, New York
Reviewed 23 November 2015

I recently visited the Shangri-La in Tokyo for business, and all I can say is WOW! Beautifully appointed modern property with a staff that is out of this world. Guest rooms are large, spotless and well equipted. Room service and housekeeping is quick and very efficient. My favorite was the Wonton soup, simply delicious! I highly recommend a visit to...

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4Thank vinceonthemove
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear vinceonthemove, Thank you very much for choosing to stay with us at Shangri-La Hotel, Tokyo and for sharing your valuable review. We are delighted to hear that our room, room service, housekeeping and spa met your expectations. Also, thank you for your positive and kind feedback about our colleagues. We very much look forward to welcoming you back again....

Hong Kong
Reviewed 22 November 2015

It is our 10th stay and the hotel staff have made it a double perfect 10. The location right next to the Tokyo Station is a huge advantage to go around town. The Maurunochi area is an interesting area for art museum goers since the Mitsubishi Ichigokan Museum and several others are within walking distance from the hotel. Maruzen, a...

Review collected in partnership with shangri-la.com
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12Thank Shadow W
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear Tor_Malmros, Thank you very much for choosing to stay again with us at Shangri-La Hotel, Tokyo and for sharing your valuable review. We are delighted to hear that our hotel, and Nadaman met your expectations. Moreover, we are happy that you could take advantage of our location which is close to Tokyo Station. We very much look forward to...

Boston, Massachusetts
Reviewed 22 November 2015 via mobile

I have stayed here many times and it is a great hotel. Great restaurants, wonderful breakfast buffet, super staff, and superb rooms. The level of service and attention is very high. Everyone is special. The ice bucket is always full, there is always a chocolate by the bed, and everything else is exactly how it should be.

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2Thank MarkM350
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear MarkM350, Thank you so much for choosing to stay at Shangri-La Hotel, Tokyo and sharing a positive review of your stay. We are so delighted to hear that our service, room, and food met your expectations and you enjoyed your stay. Moreover, thank you very much for your positive and kind feedback about our colleagues. We are looking forward...

Canada
Reviewed 20 November 2015

Corner room on 36th floor was one of the finest rooms we have ever enjoyed in a city hotel. The room and hotel are elegantly appointed with luxurious fittings, furniture and accessories. As others state, stunning views, fantastic location and elegant luxury all under one roof. It is the extras that are worth noting: hosiery provided along with Bulgari bathroom...

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2Thank Canadafoodsnob
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear Canadafoodsnob, Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your positive review on Tripadvisor. We are delighted to hear that you had an enjoyable time in Tokyo. Your feedback is valuable as it is one of the best ways for us to understand how we can improve what we offer to our...

London, United Kingdom
Reviewed 19 November 2015

The Shangri-La in Tokyo is simply in a league of its own. In a fantastic location near Tokyo Station, the hotel oozes elegant luxury. Staff are top notch - professional and courteous. The rooms are very big, comfortable and full of luxury. The breakfast is small but the food selection is superior to any other hotel i've been to (the...

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4Thank Paradectral A
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear Paradectral A, Thank you very much for staying with us at Shangri-La Hotel, Tokyo and sharing your feedback on Tripadvisor. We are delighted to hear that our room, breakfast, location, and gym met your expectation. And thank you also for your kind words about our colleagues. Your feedback is importatnt as it helps us to understand how we can...

Richmond, Virginia
Reviewed 12 November 2015

I loved the convenient location; just a quick elevator ride to the Tokyo train station. The staff is amazingly friendly, efficient, respectful, polite, helpful... there are not enough superlatives. We were treated like royalty at every moment. The room was lovely - comfortable and efficient -- every think you could possibly think of was provided. The views were incredible; even...

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2Thank schimmelart
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear schimmelart, Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your positive review on Tripadvisor. We are delighted to hear that you enjoyed our room, service, view, and breakfast during your stay. We are also happy that you could take advantage of our location which is close to the Tokyo Station. We very...

Singapore, Singapore
Reviewed 8 November 2015

Stayed 5 nights at this hotel. I chose this hotel because it is located next to my office. It is also conveniently located at Tokyo Station. So it is extremely convenient if you need to travel out of Tokyo on the Shinkansen. Lots of eating places and shopping located at Tokyo Station. The service here is excellent. Always treated with...

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2Thank DNLs_mum
SLTY-Owner, 支配人 at Shangri-La Hotel, Tokyo, responded to this review

Dear DNLs_mum, Thank you very much for staying with us at Shangri-La Hotel, Tokyo and for sharing your positive review on Tripadvisor. We are delighted to hear that our service , room and breakfast met your expectations. Moreover we are glad that you were able to take advantage of our convenient location close to the Tokyo Station. We very much...

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07/05/2017 08/05/2017
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Staying in Ginza / Tokyo Nihonbashi

Neighbourhood Profile
Ginza / Tokyo Nihonbashi
Ginza is famous for being a trendy hotspot, but it's also a downtown area with shops that were founded over a hundred years ago. Department stores and luxury boutiques line the route from Nihonbashi to Ginza. It's a long established tradition to shop and stroll while the road is closed to traffic. Luxury hotels, world class cuisine from talented chefs, and a collection of glitzy clubs will make this area popular with anyone looking for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The splendid Shangri-La Hotel conveniently located adjacent to Tokyo Station. Guests will appreciate Shangri-La's unique brand of hospitality and service, as well as the very finest facilities and amenities while staying within the comfort and warmth of this luxurious Tokyo hotel. ... more   less 

Additional Information about Shangri-La Hotel, Tokyo

Address: 1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda 100-8283, Tokyo Prefecture
Region: Japan > Kanto > Tokyo Prefecture > Tokyo > Chiyoda > Ginza / Tokyo Nihonbashi
Price Range: $637 - $1,510 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Shangri-La Hotel, Tokyo 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Shangri-La Hotel, Tokyo Hotel Chiyoda
Shangri La Tokyo
Shangri La Chiyoda
Shangri-La Hotel, Tokyo Japan
Hotel Style:
#1 Business Hotel in Chiyoda
#2 Spa Hotel in Chiyoda
#2 Luxury Hotel in Chiyoda
#3 Romantic Hotel in Chiyoda
#4 Family Hotel in Chiyoda
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Questions & Answers

Here's what travellers have asked, with answers from Shangri-La Hotel, Tokyo staff and other travellers.
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Questions? Get answers from Shangri-La Hotel, Tokyo staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Best view overlooking the rail station and Emperors Palace”
Aussiebd, 26 Apr 2017 | Read review
“Go for the Horizon Club for a premium.”
steing1111, 21 Apr 2017 | Read review
“High floor”
GuyWoodhouse007, 16 Apr 2017 | Read review
“The Premier King rooms have the best view.”
DouglasCharlesR, 13 Apr 2017 | Read review
“Club Rooms”
61MarioF, 3 Apr 2017 | Read review
5 of 5
AMOMA
USD 506* /night
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Hotels.comUSD 527
Orbitz.comUSD 527
JAPANiCAN.comUSD 571
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Prices are for 1 room, 2 adults
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