We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Chiyoda
Log in Join
More
    Help Centre

    Shangri-La Hotel, Tokyo

    1,595 reviews
    #1 of 83 hotels / ryokan in Chiyoda
    Save
    1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda 100-8283, Tokyo Prefecture
    Hotel website
    Agoda.com
    USD 1,073*
    USD 954*
    View Deal
    SAVE USD 119
    Hotels.com
    USD 1,011*
    View Deal
    Booking.com
    USD 953*
    View Deal
    Shangri-La.comUSD 966*
    Expedia.comUSD 1,011*
    getaroom.comUSD 1,073*
    View all 14 deals
    * Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
    Agoda.com
    USD 954*
    Hotels.com
    USD 1,011*
    Booking.com
    USD 953*
    Shangri-La.com
    USD 966*
    Expedia.com
    USD 1,011*
    getaroom.com
    USD 1,073*
    Orbitz.com
    USD 1,011*
    Travelocity
    USD 1,011*
    Hotwire.com
    USD 1,011*
    Cancelon
    USD 997*
    Book on TripAdvisor
    USD 953*
    Rakuten Travel
    Priceline
    HotelQuickly
    View all 14 deals from USD 953
    Collapse deals
    All photos (1,280) 1,280
    Full view
    Travellers' Choice award winner
    Traveller (1212)
    Room & Suite (453)
    Dining (123)
    Overview
    4.5
    1,595 reviews
    • Excellent78%
    • Very good16%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “horizon club”(69 reviews)
    “escort service”(11 reviews)
    “train station”(72 reviews)
    Free Wifi
    Parking
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    5 Star Hotel
    All hotel details
    Offers from Shangri-La Hotel, Tokyo
    Hotel deals
    Contact Info
    Hotel website
    1-8-3 Marunouchi | Marunouchi Trust Tower Main, Chiyoda 100-8283, Tokyo Prefecture See on map
    Name/address in local language
    Offers from Shangri-La Hotel, Tokyo
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"template":"ibex_photo_carousel__widget","moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    29 Apr.30 Apr.
    |
    1 room, 2 adults, 0 children
    Standard Room
    Getting you more information on this room More
    Free Cancellation
    Book now, pay at stay!
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from USD 953.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Chiyoda hotels with availability
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "56751d283d8746898d7d1f38e61da3c3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1235856,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32480901],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":4,"year":2018},"checkout":{"day":30,"month":4,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":953,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"56751d283d8746898d7d1f38e61da3c3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":1073,"lowestMetaPrice":953,"additionalPartner":false,"highestMetaPriceDisplay":1073,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":1073,"lowestMetaPrice":953,"highestMetaPriceDisplay":1073,"hotelName":"Shangri-La Hotel, Tokyo","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjU2NzUxZDI4M2Q4NzQ2ODk4ZDdkMWYzOGU2MWRhM2MzIiwiQUlLIjoiZThiYzRkNjNhZTYwNDc3ZTg1ZmYyYWIzYjc2NjMyNDcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "29/04/2018", "checkOut": "30/04/2018", "lowestPrice": "USD 953", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32480901":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"},"template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"template":"ibex_mismatch_message__widget","moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"},"template":"ibex_room_grid_row_responsive__widget","moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Reviews (1,595)
    Write a Review
    There are newer reviews for Shangri-La Hotel, Tokyo
    See the most recent reviews
    Filter reviews
    909 results
    Traveller rating
    798
    91
    15
    4
    1
    Traveller type
    Time of year
    LanguageEnglish
    More languages
    798
    91
    15
    4
    1
    Show reviews that mention
    All reviewshorizon clubescort servicetrain stationlobby loungenarita expresscorner roommeet and greetdaimaru department storejapanese restaurantnespresso machineoffice buildingbeautiful roomlittle thingsrain showerbeautiful hotelcity viewrooms are spacious
    FilterEnglish
    Updating list...
    241 - 245 of 909 reviews
    Reviewed 21 August 2016 via mobile
    Superb 5 star hotel in downtown Tokyo

    I visited only for two days but wished it were longer. Location is very central near Tokyo Station, close to Ginza. This hotel is superb, almost everything you would expect at this price range except a large outdoor garden, which is hard to do in...More

    1  Thank Chris L
    Response from Marcus B, General Manager at Shangri-La Hotel, TokyoResponded 22 August 2016

    Dear C L Thank you very much for your review. We appreciate that you had a most enjoyable stay and thank you for pointing out some of the facilities that make our hotel unique in Tokyo. We would be looking forward to welcoming you back...More

    Reviewed 21 August 2016
    Wonderful Experience

    From the moment we arrived we were warmly greeted and welcomed. Staff is well trained and very attentive. Our room was wonderful with a fantastic view. Turn down service is excellent and includes his/her pajamas. The Shangri-La was an outstanding experience and we will be...More

    1  Thank Snowwhitemommy
    Response from Marcus B, General Manager at Shangri-La Hotel, TokyoResponded 22 August 2016

    Dear Snowwhitemommy Thank you very much for your review and we are pleased that you had a wonderful experience with us. We hope to be able to welcome you back in the not too distant future. Best regards Marcus Bauder General Manager

    Reviewed 18 August 2016
    The most pleasant stay!

    From the warmest welcome till the departure with the escort to the Tokyo station, we had the most wonderful and relaxing time in Shangri La! The hotel sets the standards very high and achieves perfect results every time. I truly believe Shangri La in Tokyo...More

    Review collected in partnership with shangri-la.com
    1  Thank Yulia10
    Response from Marcus B, General Manager at Shangri-La Hotel, TokyoResponded 22 August 2016

    Dear Yulia10 Thank you so much for your great review. We are especially happy that you value our breakfast as our chef puts so much effort into the selection of products and preparation. Thank you also for recognizing my lovely colleagues. We are looking forward...More

    Reviewed 15 August 2016 via mobile
    Only came for drinks and food at Nadaman

    Sat in the bar for a few drinks and desert after a good meal at Nadaman restaurant. Staff were accommodating and polite, drinks were simply brilliant! We ordered some of the special mixology cocktails and were extremely surprised! Deserts were great! Good selection and immaculately...More

    Thank Serena B
    Response from Marcus B, General Manager at Shangri-La Hotel, TokyoResponded 22 August 2016

    Dear Serena B Thanks for your review and we are delighted that you enjoyed your dinner at Nadaman and drinks at the bar afterwards. We hope to see you again soon! Best regards Marcus Bauder General Manager

    Reviewed 14 August 2016
    Return to Tokyo

    Thank you for having an amazing team at the Shangri-la Tokyo. I have just left your wonderful hotel and wished to pass along some special moments I had experienced during my stay. Where to begin, there are so many wonderful moments to share regarding my...More

    3  Thank Johnny R
    Response from Nicholas L, Resident Manager at Shangri-La Hotel, TokyoResponded 15 August 2016

    Dear Johnny R, Great having you back with us at again and thank you for another excellent rating of the hotel! Thrilled to learn that so many of our colleagues had made your experience with us so memorable and personal. We look forward to welcoming...More

    View more reviews
    1…4748495051…182
    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Restaurant
    Room Service
    Bar/Lounge
    Spa
    Hotel Amenities
    Business Centre with Internet Access
    Room Service
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Hot Tub
    Heated pool
    Indoor pool
    Details
    Price range
    USD 529 - USD 1,286 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Spa Hotel in Chiyoda
    #1 Luxury Hotel in Chiyoda
    #1 Business Hotel in Chiyoda
    #3 Romantic Hotel in Chiyoda
    Room types
    Suites, Non-Smoking Rooms, Smoking rooms available
    Details
    Price range
    USD 529 - USD 1,286 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #1 Spa Hotel in Chiyoda
    #1 Luxury Hotel in Chiyoda
    #1 Business Hotel in Chiyoda
    #3 Romantic Hotel in Chiyoda
    Room types
    Suites, Non-Smoking Rooms, Smoking rooms available
    Show More
    Show Less
    Add Photo Photos
    All photos (1,280) 1,280
    Full view
    Traveller (1212)
    Room & Suite (453)
    Dining (123)
    Pool & Beach (18)
    Business Centre & Event Rooms (4)
    Nearby
    Ginza / Tokyo Nihonbashi
    Ginza is famous for being a trendy hotspot, but it's
    also a downtown area with shops that were founded over
    a hundred years ago. Department stores and luxury
    boutiques line the route from Nihonbashi to Ginza.
    It's a long established tradition to shop and stroll
    while the road is closed to traffic. Luxury hotels,
    world class cuisine from talented chefs, and a
    collection of glitzy clubs will make this area popular
    ...More
    See all 83 hotelsSee all 7,638 restaurantsSee all 565 attractions
    See all
    Questions & Answers
    Ask a question
    See all 18 questions
    ongo51720
    17 April 2018|
    AnswerShow all 3 answers
    Response from OneGoodKnee | Reviewed this property |
    I don't believe it is limited to one... you just order what you want....but with so many yummy delicious selections in the buffet section you might be too full for all the menu items too. Don't worry this restaurant really... More
    0
    Votes
    Nanette S
    16 August 2017|
    AnswerShow all 3 answers
    Response from Richard L | Reviewed this property |
    No. Don't be so stupid. Get a the concierge to do it.
    0
    Votes
    FAtienza
    9 July 2017|
    AnswerShow all 4 answers
    Response from Embers171 | Reviewed this property |
    Usual 7 am- 10am.
    1
    Vote
    123456
    Room Tips
    "Book a club level room"
    Read review
    "get a horizon club room"
    Read review
    "Get a city view for a sunrise!! Splurge on a Horizon Club room!!"
    Read review
    "The higher the better! Our corner suite had the MOST amazing views"
    Read review
    Show More
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing