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Hotel Chinzanso Tokyo

Traveller (843)
Room & Suite (520)
  • Excellent65%
  • Very good28%
  • Average5%
  • Poor1%
  • Terrible1%
Travellers talk about
“four seasons”(24 reviews)
“garden view”(11 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Airport Transportation
5 Star Hotel
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Offers from Hotel Chinzanso Tokyo
Offers & Announcements: Book 60 days earlier!
Contact Info
Name/address in local language
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2 Apr.3 Apr.
1 room, 2 adults, 0 children
Standard Room
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Reviews (737)
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All reviewsfour seasonsgarden viewbeautiful gardensan oasisluxury hotelil teatrojapanese gardenl'occitane productsroom servicesoba restaurantthe closest metro stationbeautiful roomhotel gardenssuperb staffhotel bar iskobe beefcharming hotel
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31 - 35 of 209 reviews
Reviewed 11 July 2017

The hotel was very calm and comfortable. The garden was great to walk around. They had historical statue of Buddha and sculpture. The restaurants inside hotel were Japanese style and Western style. Japanese food in the restaurant was rather salty. The hotel was located inside...More

Thank Yeong Wook S
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 13 July 2017

Dear Yeong Wook S Sama, Thank you for staying with us and for giving your review on this site. It seems you really enjoyed the calmness and comfort for which we are famous. The garden is indeed great and many of our guests enjoy a...More

Reviewed 7 July 2017

The hotel is being positioned as a 5*, and no doubt that some decades ago it were so, but now I would doubt that it would correspond to modern luxury traveller's needs. The location overall is not very convinient. The hotel is approximately 5-7 minutes...More

Thank Mariaquerida
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 13 July 2017

Dear Mariaquerida Sama, Thank you for visiting us and for giving your comments here on this site. Feedback from guests is extremely important and helps us to improve our service and facilities. I regret reading however that you were not completely satisfied with our hotel....More

Reviewed 20 June 2017

Massively luxurious hotel with beautifully manicured gardens and marble interior. I hope that gives you an idea of the height of class of the hotel! We arrived via taxi from the Mejiro station, just a 5 minute drive, probably the best option with our large...More

1  Thank JumpJump
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 29 June 2017

Dear JumpJump Sama, Thank you for staying with us and another big thank you for taking the time to write such a detailed and informative review on this site. I really appreciate your comments and was happy to read that you fully enjoyed our service,...More

Reviewed 10 June 2017

Located in a beautiful and peaceful residential area away from shopping district and tourists. The scenic garden attached to the hotel is an attraction itself. Plus, there are nice restaurants hidden in the garden that are worth trying. At night, walk to the red bridge...More

Thank Yue D
Response from htl-chinzansotokyo, Director of Guest Services at Hotel Chinzanso TokyoResponded 14 June 2017

Dear Yue D Sama, Thank you for visiting our "Beautiful Retreat in Tokyo" and for taking the time to give your review here on this site. We are indeed located in a green and quiet, residential area, with easy access to major tourist spots and...More

Reviewed 30 May 2017 via mobile

I have been to this hotel since 2002 when it was managed by Four Seasons. The service of reception has deteriorated a lot. The young receptionist did not check our passports and kept saying that the booking was for one room instead of two rooms....More

Thank Alison Y
Response from hotelchinzansotokyo0, Director of Guest Services at Hotel Chinzanso TokyoResponded 1 June 2017

Dear Alison Y Sama, Thank you for long patronage and for giving us your feedback. I checked what happened when you arrived at the front desk. My sincere apologies for the unprofessional service. This should not have happened. The front staff took this matter very...More

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Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Top amenities
Fitness Centre with Gym / Workout Room
Room Service
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Indoor pool
Price range
USD 261 - USD 614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Bunkyo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Price range
USD 261 - USD 614 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Bunkyo
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (843)
Room & Suite (520)
Dining (130)
Pool & Beach (12)
Amenities (64)
Business Centre & Event Rooms (15)
Ikebukuro is an area of massive development. Several
thousand tenants occupy two giant department stores
and shopping malls, where all sorts of shopping and
gourmet foods can be enjoyed. The 60-story building at
the east entrance of the station, Sunshine City, is a
landmark within Ikebukuro and features an aquarium,
planetarium, theme park as well as an observation
platform. The popular name for the western side of
Questions & Answers
Ask a question
25 January 2018|
AnswerShow all 3 answers
Response from htl-chinzansotokyo | Property representative |
Dear Guest, Thank you for your question. I believe you have already been informed by us and we received your booking. We are happy to welcome you soon!
Anna D
27 October 2017|
AnswerShow all 7 answers
Response from htl-chinzansotokyo | Property representative |
Dear Ms. Anna D, Thank you for your question and my apologies for the late reply. Unfortunately, our hot spring bath is only for hotel guests and for visitors who do book a treatment at the spa. The spa facilities are not... More
13 August 2017|
AnswerShow all 5 answers
Response from Khalid A | Reviewed this property |
Hi. I recommend taking a bullet train from Kyoto to Tokyo central station. From there you could take a taxi or a metro. If you take the metro, you will need to walk for another 15 minutes to the hotel. I recommend a... More
Room Tips
"Garden view"
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"Either city or garden view rooms are good. If you want to use the spa, make sure this is included in your..."
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"Rooms overlooking the garden and away from lifts, including service lifts."
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"Garden view is special. But no doubt, that the city views are nice too."
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