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This hotel has terrible customer reception attitude and it made me very annoyed. They never never never make any apologies to customer even though the hotel make an obvious mistake. They unilaterally thought I am no show and cancelled my booking, but I had noticed...More
Nice room, good housekeeping, friendly and very helpful staff, the food in the restaurant was good. I will stay here again. They do have a constrction site at the back in the moment, due to expanding, but it was not noicy and it did not...More
+ Bathroom was reasonably clean and modern.
+ Housekeeping never failed to clean all, refit sheets and replenish towels and toiletries.
- The latch on the sliding door to the balcony was broken, which meant it was constantly ajar and a...More
Theres a service van that meets you at the airport ( but the staff missed me. He was not there when I anxiously looked around. Placards from other hotels were there with names of guests but no metrocentre placard.walking out the road, I saw the...More
This hotel is a sad story. Much as it’s location is unquestionable and its vibrant staff trying their best to make it the hotel it should be, it’s just simply old and rusty. Add to that the fact that guests must ask permission first if...More
Response from MetroCentre_Hotel | Property representative |
Dear Ms. Vera D.,
Thank you very much for your interest of the said facilities, however the facilities and amenities is now for hour in-house guest. What we can now suggest is that kindly visit our office.We are more than... More
Dear Ms. Vera D.,
Thank you very much for your interest of the said facilities, however the facilities and amenities is now for hour in-house guest. What we can now suggest is that kindly visit our office.We are more than willing to assist you and check membership of the gym is open to new interested valued guest to us.
FAUSTO G. ASTRONOMO (Argie)
Senior Sales & Marketing Executive
Mithi Resort & Spa (Panglao Island Nature Resort & Spa)
MetroCentre Hotel & Convention Center
Tel. No (038) 411 – 2599 / 501 – 7575
Fax No (038) 501 – 8282 / 501 – 8281