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06/08/2017 07/08/2017
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    Four Points by Sheraton Caguas Real Hotel & Casino

    500 Alhambra en Granada Blvd., Caguas 00726, Puerto Rico
    Hotel website
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    Best prices for your stay
    06/08/2017 07/08/2017
    USD 211*
    USD 117*
    SAVE USD 94
    USD 121*
    USD 121*
    Traveller (110)
    Room & Suite (123)
    Pool & Beach (35)
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    Overview
    • Excellent46%
    • Very good27%
    • Average16%
    • Poor5%
    • Terrible6%
    Travellers talk about
    “front desk” (41 reviews)
    “puerto rico” (36 reviews)
    Free Wifi
    Breakfast Buffet
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Casino
    3.5 Star Hotel
    All hotel details
    Offers from Four Points by Sheraton Caguas Real Hotel & Casino
    Special Offer: Breakfast for 2 included
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    Rooms
    6 Aug.7 Aug.
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (373)
    Traveller rating
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    Time of year
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    1 - 5 of 268 reviews

    Reviewed 2 weeks ago

    I stayed in this hotel last month (June 2017). I was surprised by the condition of the facilities given that during prior stays in 2016, I was told that the hotel would be undergoing renovations that would be ready by the end of last year....More

    1  Thank jeryr2017
    Response from Hermes C, Director of Sales at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 1 week ago

    We appreciate you staying with us and sharing your experience. On behalf of my entire team, I apologize for falling short of your expectations. I assure you this was never our goal and we look forward to using your feedback as a training tool for...More

    Reviewed 2 weeks ago

    This is a very ,very good hotel. The staff is excellent. They are very professional and polite. The room is very spacious and the air conditioning is excellent. The hotel have a casino across it. The was clean every day by a lady (which I...More

    Thank Judy34678
    Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 1 week ago

    Thank you Judy! It pleases us to know you enjoyed your stay and that our staff customer service was excellent. Our guests are very important for us and that's why our staff do the best to provide them with great experiences. Yariann Adorno, E-Commerce Manager

    Reviewed 2 weeks ago via mobile

    Super family oriented. Awesome pool for kids, most of fun in it. No need to go out on the city. Super fine to relax and enjoy the stay. Good casino for adults. Good food food and drinks near the pool. Awesome buffet breakfast. My daughter...More

    Thank Lifebeach14
    Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 1 week ago

    Thank you for choosing us during your recent stay. We are very happy to know that you and your family enjoyed our property. It is our priority to provide our guests with comfortable relaxed stays and it seems by your review that we have succeeded....More

    Reviewed 2 weeks ago via mobile

    The hotel is a good option if you need to visit customers nearly the area, or to vacation. This is a "paradise region. The hotel complex has too a casino entertainment. It's another option to be enjoying with the family or friendsMore

    Thank Ednaldo T
    Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 1 week ago

    Thank you Ednaldo! We are glad to know our location was convenient for you and that our casino was good entertainment for you. If you enjoyed our entertainment you should stop by Pasión as we are improving our entertainment offer for the next months. We...More

    Reviewed 2 weeks ago via mobile

    Facilities are very good. The front desk and F&B staff are very customer service oriented. The process of check in & check out very fast, I don't remember the employee name. Natashaly had the best attentions in the restaurant; excellent host, bartender and server. Thanks!More

    Thank Alondra D
    Response from Yariann A, Manager at Four Points by Sheraton Caguas Real Hotel & CasinoResponded 1 week ago

    We appreciate your comments and are very happy to know you enjoyed your stay at Four Points by Sheraton Caguas Real. It is our priority to provide uncomplicated stays and make our guests feel like home. We look forward to welcome you back. Yariann Adorno...More

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    About
    Awards & Recognition
    GreenLeadersSilver level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Room Service
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Concierge
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Casino and Gambling
    • Hot Tub
    Details
    • Price range
    • USD 114 - USD 209 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 126
    • Reservation Options
    • TripAdvisor is proud to partner with Priceline, Agoda, Orbitz, Booking.com, Hotels.com, Expedia, Cancelon, Travelocity, HotelQuickly, Hotwire, TripOnline SA and getaroom.com so you can book your Four Points by Sheraton Caguas Real Hotel & Casino reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Puerto Rico >
    • Caguas
    • Also Known As
    • Four Points By Sheraton Caguas Real Hotel And Suites ,
    • 4 Points By Sheraton Caguas Real Hotel & Suites ,
    • Four Points By Sheraton Caguas Real Hotel Caguas ,
    • Sheraton Puerto Rico ,
    • Four Points Puerto Rico ,
    • Puerto Rico Sheraton ,
    • Puerto Rico Four Points
    Add Photo Photos
    Traveller (110)
    Room & Suite (123)
    Pool & Beach (35)
    Dining (15)
    Hotel & Grounds (121)
    Business Centre & Event Rooms (5)
    Bathroom (2)
    Nearby
    CasaBlanca Hotel
    944 reviews
    30.86 km away
     
    La Concha Renaissance San Juan Resort
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    29.40 km away
     
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    29.25 km away
     
    Hotel El Convento
    2,711 reviews
    31.04 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Courtney L
    6 January 2017|
    Answer
    Response from ZuleikaRi | Reviewed this property |
    Hello, Courtney. Average of $8-$20 per person.
    0
    Votes
    Travelman360
    27 December 2016|
    AnswerShow all 4 answers
    Response from Rincon C | Reviewed this property |
    There's off the street parking, no charge,
    1
    Vote
    B Ivette B
    11 October 2016|
    AnswerShow all 2 answers
    Response from Lourdes C | Reviewed this property |
    no I don't only a regular bathtub
    0
    Votes
    Room Tips
    "any room will be perfect"
    Read review
    "all are good"
    Read review
    "Any room is good, but the golf course views are really nice."
    Read review
    "Don't stay here -- what more can I say?"
    Read review
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