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Hotel & Spa Cordial Roca Negra

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Avenida de Alfredo Kraus 42 Urb. El Turman, 35480 Agaete, Gran Canaria Spain
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (236)
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Panoramas (21)
Room & Suite (90)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
  • Regularly sanitized high-traffic areas
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Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 04/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 8 hotels in Agaete
Location
Cleanliness
Service
Value
Travellers' Choice
Opened in January 2010 and renovated in 2018, the Hotel & Spa Cordial Roca Negra is integrated in the volcanic rock of the marine village of Agaete at the rough and pristine coastline of northern Gran Canaria. In a remote environment, far away from agglomerations and stress, the hotel is an oasis for travellers yearning for tranquility and a deep connection with nature. The Hotel offers an heated outdoor pool, Jacuzzi, Gym, Restaurant “Juncal" (offering breakfast and dinner buffet), the a la carte restaurant and chill out bar "Rock Top Sky Bar" and a poolbar. For Body and Mind, nothing better than a visit to our SPA “Obsidiana”. Reward yourself with this gift of wellness and relaxation. Finally, the hotel surroundings propose a large variety of activities that invite us to enjoy nature: mountain biking, trekking, diving...
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Full view
Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Poolside bar
Bicycle rental
Hiking
Car hire
Outdoor pool
Fitness / spa changing rooms
Restaurant
Breakfast buffet
Outdoor dining area
Snack bar
Bicycle tours
Business Centre with Internet Access
Conference facilities
Banquet room
Couples massage
Facial treatments
Foot massage
Hammam
Head massage
Massage
Steam room
Baggage storage
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Butler service
24-hour front desk
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Safe
Sofa
Telephone
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Ocean view
Bridal suite
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Great View
Languages Spoken
English, Spanish, German
173Reviews42Q+A2Room tips
Traveller rating
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Popular mentions
Cloud_Matt wrote a review Jan 2021
High Wycombe, United Kingdom921 contributions318 helpful votes
Staff amazing - every one of them will make an effort to make you feel like part of the family. The rooftop bar, pure class, and a sunset view over the ocean that cannot be matched. The restaurant is outstanding, breakfast any way you like and more evening meal choices than you can make. Nothing is too much trouble. I want to go back. Ended up extending our stay to almost 2 months, didn’t want to leave.
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Date of stay: December 2020Trip type: Travelled as a couple
1 Helpful vote
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clementineWavre wrote a review Jan 2021
Chaumont-Gistoux, Belgium301 contributions118 helpful votes
We reserved one night here. It was a very nice stay, room with sea view, very clean and large (43m2). Excellent bed. The spa is outstanding, even if you have to pay for it, worthwhile. Large outdoor pool. Breakfast very good. We reserved already a room for may 15th.
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Date of stay: January 2021Trip type: Travelled as a couple
2 Helpful votes
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Fredods wrote a review Oct 2020
Barcelona, Spain165 contributions54 helpful votes
+1
The hotel is amazing, it is located in front of the ocean with an amazing view over it. Agaete is quite small city, so for sure you will find a quiet life there. We got a room type "Honeymoon" which has a sofa, a big bed, and a huge balcony with a balinese sunned on it, of course with the view over the ocean from the top of the hotel. The room is OK, no personalized decoration, a standard one. However, there is improvement that can be done easily in the room for a 4 stars hotel. -No support for toothbrush , which is not super bacteria-free -The shower has a transparent window between the bed and its, without any possibility to cover it, of course we are in the Honeymoon so this is to add more romantic. However the possibility to hide/close a kind of curtains will be perfect -The WC door is not totally close, you got 10cm open at the bottom and a small gap of 2-3cm between the door and the wall which allow you to see your partner in his worst posture at the WC, not so glamorous :D - A little teapot will be more than appreciate. -The TV is quite old and doesn't have an airplay connection which not allow you to share your iPhone screen on TV for (Netflix, etc...) The rooftop has an amazing bar which benefit of the awesome view over the ocean, the decoration is very nice, kind of small intimate bubble to be with your friends / partners and there is a real barman, meaning that you will be able to enjoy your amazing favorite cocktails there. The SPA is very nice and have a very good price value for resident The gym is small but does the job, keep you fits, in COVID situation, this is the perfect gym as you cannot be more than 2 inside, so you have the quiet and calm gym for you The swimming pool is nice but was a little bit cold in this October month, of course, Summer is over, however we were able to enjoy the jacuzzi :) The breakfast was OK; nothing fancy but all goods however the dinner was not at all my kind of food. I didn't find it very attractive and tasty, especially for a 4 star hotel, however the cheap price of 15 Euros maybe justify the reason. The city is very small so there is not plenty of options to eat especially during this covid period, so take your precaution, find opening restaurants or take away from a supermarkets/restaurants. I would recommend this hotel for sure :)
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Date of stay: October 2020
Rooms
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Room Tip: The honeymoon room is very nice
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4 Helpful votes
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Mirili wrote a review Aug 2020
United Kingdom13 contributions1 helpful vote
Liked · The view from the room was amazing, looking directly out onto the ocean, and in the evening straight onto the sunset. The room is spacious. The staff on reception were friendly and very competent. The breakfast was quite nice and offered a good variety. Good to have access to the spa. The rock pools are a pleasant 10 minute walk downhill. The small port is a 15 minute walk. The location is fantastic and I would definitely return. I love going to the north of the island. It's much more authentic than the typical touristic areas of the south, The food is great. I think this is my favourite part of the island. The landscape is so impressive here too with no high-rise hotels spoiling the the view or the surroundings. Disliked · The room though spacious is bit bare on the decoration side, it could really benefit from a painting or picture on the walls. There is no tea/coffee facilities. The restaurant was fully booked so I could not have dinner, nor was there an option to order food or even dine in room from the buffet. They were not very accommodating on this front. There was only one person on reception which meant a bit of a wait for most queries.
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Date of stay: August 2020
1 Helpful vote
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ToroNik wrote a review Aug 2020
Hamburg, Germany1 contribution1 helpful vote
Spent 3 days at this lovely hotel. Really beautiful location with stunning views of the sea and mountains . It’s perfect for a 2-3 day getaway.... pool area outside is large and offers enough space. Rooms could use some improvements here and there, but overall not bad at all. Spacious, which is important and large balconies. Now to the bad: - charging 20,00€ per person for use of indoor pool and sauna is unacceptable! It’s expected to pay for massage treatments but not for use of a thermal pool. No wonder it was empty!! I have visited enough hotels with same and / or better facilities and never had to pay extra for use of an indoor pool! - food! Oh boy, where to start?! 2 out of 3 dinners we had there were a complete disaster. First night I was served raw fish! After sending it back, all I got in return was a whole lot of confused staff with noone really knowing how to rectify the problem. My husbands meat was covered in sauce with fat floating on surface... the chef took offense to our complaints! Second night, there was so much confusion and disorganization in the restaurant, it took 20 minutes to just get the wine served, then 45 minutes between each course. Many guests ended up leaving before getting their desserts because they were fed up with waiting. And all this while restaurant was only 1/3 full. Overall dissatisfied with the service...
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Date of stay: July 2020Trip type: Travelled as a couple
1 Helpful vote
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PRICE RANGE
USD 93 - USD 200 (Based on Average Rates for a Standard Room)
LOCATION
SpainCanary IslandsGran CanariaAgaete
NUMBER OF ROOMS
140
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Frequently Asked Questions about Hotel & Spa Cordial Roca Negra
Which popular attractions are close to Hotel & Spa Cordial Roca Negra?
Nearby attractions include Las Salinas (0.3 km), Valle de Agaete (0.7 km), and Huerto de las Flores (1.1 km).
What are some of the property amenities at Hotel & Spa Cordial Roca Negra?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a fitness centre.
Which room amenities are available at Hotel & Spa Cordial Roca Negra?
Top room amenities include air conditioning, a flat screen TV, and a sofa.
What food & drink options are available at Hotel & Spa Cordial Roca Negra?
Guests can enjoy an on-site restaurant, a poolside bar, and an outdoor dining area during their stay.
Is parking available at Hotel & Spa Cordial Roca Negra?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Hotel & Spa Cordial Roca Negra?
Conveniently located restaurants include RAGU, Terraza Angor, and La Quisquilla de Agaete.
Are there opportunities to exercise at Hotel & Spa Cordial Roca Negra?
Yes, guests have access to a fitness centre, an outdoor pool, and locker rooms available in the fitness centre during their stay.
Does Hotel & Spa Cordial Roca Negra offer any business services?
Yes, it conveniently offers a business centre, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hotel & Spa Cordial Roca Negra?
The staff speaks multiple languages, including English, Spanish, and German.
Are there any historical sites close to Hotel & Spa Cordial Roca Negra?
Many travellers enjoy visiting La Cueva Pintada Grancanaria (6.6 km).
Does Hotel & Spa Cordial Roca Negra have any great views?
Yes, guests often enjoy the ocean view available here.