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Gran Hotel Durango

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106 Reviews from our TripAdvisor Community

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Showing 24: English reviews
Tonsberg, Norway
Reviewed 1 week ago

The Gran Hotel Durango offer stylish accomodation with comfortable sleep. Nice and clean room. If you have the time you can enjoy the in house SPA and pool. Breakfast is very tasty, and the lunch gourmet like, very good!

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Helpful?
Thank JohnFromNorway
London, United Kingdom
Reviewed 8 September 2016 via mobile

The building is gorgeous and the entrance and common areas are all very nicely presented. The rooms are modern clean and well presented we had a big spacious room with wrap around balcony and a very large comfortable bed. The hotel is well located for Durango and surrounding areas. The receptionists were lovely and helpful in suggesting where to eat...

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Thank Spinkertron
Gran Hotel Dura... V, Gerente at Gran Hotel Durango, responded to this review

Dear Spinkerton, First of all we would like to thank you for choosing Gran Hotel Durango for your stay. We sincerely appreciate your comments which will help us improve our services and our guests experience when staying with us. We are happy to see that you found our hotel facilities such as rooms, common areas, front desk and our brand...

Port Fairy, Australia
Reviewed 27 July 2016

We booked with the Hotel direct, received a quick email response and paid 93.50E for a double standard room. As we booked 7 days in advance the price reflected a 15% discount. The price did not include breakfast which was from memory 12E each per person. We prefer not to have breakfast, the cost would have been 24E compared to...

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Thank JohnandAv
Gran Hotel Dura... V, Gerente at Gran Hotel Durango, responded to this review

Dear JohnandAv, We thank you for sharing your experience; your comments are of the utmost importance for us in order to improve our services. We sincerely regret for the noise inconveniences you have found during your stay and feel recognized for our staff friendliness and room cleanliness comments. Please note the last services opened at Gran Hotel Durango, our outdoor...

Highland, United States
Reviewed 9 July 2016 via mobile

I stayed here for a few days while working in a nearby town. It's a beautiful hotel; you won't find a nicer one in Durango. Breakfast is what you'd expect from a European hotel. Dinner is quite expensive, so I usually ate at one of the many restaurants in town. The staff here are great and most speak English. My...

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Thank Ricky W
Gran Hotel Dura... V, Gerente at Gran Hotel Durango, responded to this review

Dear Ricky W, First of all we would like to thank you for choosing Gran Hotel Durango for your business trip. We appreciate your comments and thank you for sharing your experience globally at Tripadvisor. It´s a pleasure to read such positive comments as a recognition to our staff efforts to deliver the most positive guest experience. We hope to...

Reviewed 3 July 2016 via mobile

Lovely hotel clean with very friendly staff and. Rooms are very comfortable and it's very authentic. Nice building and beautiful surroundings. Free wifi everywhere in the hotel. A few meters from the centre of Durango it's also convenient for walking around.

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Thank Mary L
Gran Hotel Dura... V, Gerente at Gran Hotel Durango, responded to this review

Dear Mary L, We sincerely appreciate your comments and thank you for sharing your experience with us. It´s always a pleasure to read such rewarding words regarding your stay. This encourages us to continue our hard work in order to deliver the best guest experience and also recognizes our staff efforts to make you feel at home when entering Gran...

budapest
Reviewed 20 November 2015

Opted to stay in a hotel close to Asador Etxebarri for our visit to Basque country. Rather than go to Bilbao we chose Durango. The town is beautiful with small cobbled streets full of shops and cafes. The hotel is 3 mins walk from the main square and church. Very nice and romantic, rooms comfortable.

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Thank les-steel
Gran Hotel Dura... V, Gerente at Gran Hotel Durango, responded to this review

Dear les-steel, First of all we would like to thank you for choosing us for your stay in the Basque Country. We are more than happy to see that you have enjoyed your stay among us in Durango, this hidden treasure surrounded by mountains, natural parks, sandy beaches and touristic spots at a short drive. We are glad to see...

Miami, Florida
Reviewed 1 November 2015

Recommended by locals and visitors.We were very happy with our stay. Staff was very helpful Made us feel at home. rooms were confortable Good beds the building is beautiful / historic Nice hotel to use as base to visit the area

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Thank Vicky07Miami_FL
Auckland
Reviewed 20 October 2015

I had a great one night stay in this hotel. From the outside it certainly does look grand. Room was very good, comfortable bed. Staff were also very good. It has a car park, which is also a bonus. The town of Durango is pretty cool, lots of cobbled streets and bars and cafes. One thing to bear in mind...

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Thank KiwiTraveller43
Totnes, United Kingdom
Reviewed 11 September 2015

We visited the fantastic restaurant asador etxebarri and wanted a hotel nearby.This family owned hotel totally exceeded our expectations..Really nice place to stay and a short stroll from the town...as always it is the staff who make the real difference and the lady behind the reception was fantastic...nothing was too much trouble and that was really appreciated...Thank you.

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Thank mike c
uk
Reviewed 17 May 2015

Only stopped one night but cannot fault this hotel. The rooms are clean,modern and very comfortable and the food and drinks are superb. The staff were friendly and efficient and I would certainty recomend it

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Thank Dave A

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Multilingual Staff
  • Meeting Rooms
  • Room Service
  • Laundry Service

Additional Information about Gran Hotel Durango

Address: Gasteiz Bidea 2, 48200 Durango, Spain
Region: Spain > Basque Country > Province of Vizcaya > Durango
Price Range: $119 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Durango 4*
Number of rooms: 69
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Questions & Answers

Here's what travellers have asked, with answers from Gran Hotel Durango staff and other travellers.
2 questions
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Questions? Get answers from Gran Hotel Durango staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“try to avoid rooms close to elevator”
 of 5 bubbles AHuNeuss, 1 Dec 2014 | Read review
“all seems ok.. with marble bathroom etc.”
 of 5 bubbles Massimod766, 18 Sep 2013 | Read review
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