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Neptune Beach Resort

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Neptune Beach Resort
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308 Reviews from our TripAdvisor Community

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Showing 206: English reviews
uk
Reviewed 23 February 2012

stayed at sentido beach resort for 3 weeks in january 2012 , food was good so was ai drinks had 1 night of tummy trouble so cant complain. will say u need to keep check of ur belongings didnt want to report it as fear of people loosing jobs but items definintly go missing so lock them up... dont tip...

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3Thank sarahbwhiting
Dusseldorf, Germany
Reviewed 15 February 2012

Arrival on the land you have never been to actually gives you alot of thoughts on one's mind as to whether you will enjoy your stay, be safe and generally confortable with everything. I got this full package when I checked in at the Resort....having been stressed a bit with the loss of my luggage, I was feeling very low...

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Thank smith d
Kendal,uk
Reviewed 7 February 2012

We stayed in this Hotel from mid December until the end of January and have stayed there several times previously. The bedrooms/bathrooms are fine and the vast majority of staff are very friendly and we were remembered from prevous visits. However there did seem to be a problem at the hotel with numerous people including ourselves being ill after meals....

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1Thank nakurukendal
west yorkshire
Reviewed 5 February 2012

we stopped at this hotel from 14th to 28th january 2012 , we go has we have a school in shanzu village called karen in mombasa but over there they know it has karens edc , we took over bridesmaid dresses and shirts for the boys has me and my partner was getting married on the 18th january 2012 in...

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Thank zarawestyorkshire
Kent
Reviewed 3 February 2012

Second trip for us, thouroughly enjoying ourselves. Hotel same as last year, lots of staff still here and they recognised us which was nice! There is a different chef, the food is ok, but I think there was a better selection last year. Plenty to eat though, and the one criticism is that they seem to want to dish out...

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2Thank KentHill
nofolk england
Reviewed 27 January 2012

Went early july 2011 hotel rooms good, food fairly good selection, breakfast cereals not so good but had enough to eat at all meals limited drinks selection unless you payed highly for others entertainment not up too much all staff very nice and helpful rooms good everywere very clean first time to this hotel been to mombasa 22times before and...

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Thank sueNofolkEngland
Canterbury, United Kingdom
Reviewed 18 January 2012

We have just returned from a stay at the neptune and have had a brilliant time. The hotel is clean, the food is good quality, the staff were really friendly, helpful and did everything they could to ensure we had a great stay. Thanks to Beson, Millie, Emma to many more to name. We would definately go back and recommend...

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1Thank julie186311
Orpington, United Kingdom
Reviewed 31 December 2011

Our family of four stayed here for the first two weeks of September and were delighted from the start. The rooms were always clean and we never had any problems. Our room attendants, Charles and Alfa, always said hello in the morning and liked to have a chat. The buffet restaurant was lovely, having a wide selection of food each...

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Thank TheLiebthals
Crawley, United Kingdom
Reviewed 29 December 2011

Sue and I went here for our honeymoon between the 06th December 2011 to the 20th December 2011. On the hole the hotel did meet our expectations. The staff were amazing, the food delicious and the location wonderful. The on site entertainment was also enjoyable and fun for those that were happy to participate. Pool. table tennis, darts, archery medium...

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Thank Andrew B
Nairobi, Kenya
Reviewed 26 December 2011

we had booked into the sentido neptune hotel Bamburi kenya for 2 nights during the christmass season but we got a rude shock on our arrival.First the A/c was not working in the room we got assigned into but they still went ahead to allocate to us the room. while there were other vacant rooms with working A/c.When we complained...

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3Thank jc j

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Beachfront
  • Breakfast included
  • Room Service
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Located on the silver sands of the Bamburi Beach, 14 km to the north of Mombasa City and approximately 24km from Moi International Airport, the resort offers all the comforts of home and maintains an open air feel due to its large reception and hallways. This resort is very popular with regular guests, offering very good service and a family atmosphere. Special highlight is the lush garden area and the new terrace with a view of the Indian Ocean. There are many quiet areas throughout the resort including the newly created “coffee shop” to offer you calm and relaxation. The generous lobby and the impressive halls create an open air feeling leaving you with plenty of room for your very individual holiday experience. ... more   less 

Additional Information about Neptune Beach Resort

Address: Bamburi Beach, Bamburi, Mombasa 83125, Kenya
Region: Kenya > Coast Province > Mombasa > Bamburi
Price Range: $166 - $284 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Neptune Beach Resort 4*
Number of rooms: 78
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Also Known As:
Sentido Neptune Beach Hotel Bamburi
Neptune Beach Hotel
Neptune Beach Resort Kenya/Bamburi
Hotel Style:
#2 On the Beach Hotel in Bamburi
#2 Top resorts Hotel in Bamburi
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Beach Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms at the corners are larger/spacious like 305”
 of 5 bubbles 780richardj, 7 Dec 2016 | Read review
“Ask for a room on the sea side; the sun rise sight bis amazing!”
 of 5 bubbles gordinmalaba, 25 Oct 2016 | Read review
“rooms at the third floor where we were staying was very good.”
 of 5 bubbles 117Deka, 22 Aug 2016 | Read review
“Magnificent ocean view from the outer dining area.”
 of 5 bubbles godfreyo867, 8 Apr 2016 | Read review
“Wake up early and watch the sunrise! It's breathtaking!”
 of 5 bubbles jodieb578, 5 Feb 2016 | Read review
5 of 5